29 Questions
What are the three most common areas for adverse events to occur, as mentioned?
Surgery, medication, infection
How much of the preventable mistakes resulting in Americans' deaths are highly preventable, according to the provided text?
37%
Which technology is mentioned as an effective solution for reducing medication errors?
Computerized physician order entry (CPOE)
What does the system with 'Smart' infusion pumps for IV therapies help nurses do?
Alert to any deviations from 'five rights'
What is tailored to specific patient needs according to the text provided?
Intravenous (IV) therapies
What does Zero-Based Budgeting involve?
Starting from zero and justifying all budget requests
What does Full-Time Equivalent (FTE) represent?
The amount of paid hours worked by a full-time employee
How is Nursing Hours per Patient Day (NHPPD) calculated?
Based on the amount of nursing care required per client in 24 hours
What does the CNO's 3 Factor Framework focus on?
Patient Factors, including Complexity and Care Requirements
What is the main focus of Value Analysis and Cost Benefit Ratio?
Evaluation of products, supplies, and equipment
How is Nursing Intensity typically measured?
By the complexity of patient conditions
What is the goal for Safe and Effective care regarding incidents of workplace violence?
Less than 308 incidents
Which type of change aims to modify the attitudes and approaches of the entire organization?
Transformational change
What percentage of positive responses is the goal for patient satisfaction on the question regarding receiving information upon leaving the hospital?
63%
What percentage of inpatient days with designation of alternate level of care (ALC) is the goal for improving Time and Efficient Care?
12.7%
What is the role of the 'champion' in the context of change management?
Facilitating the change process
What is the key difference between internal and external forces in the context of change management?
Internal forces originate from within the person or organization
What is the most effective way to manage conflict between a nurse and a patient's family?
De-escalate anger emotions and manage the situation calmly
What is the most desirable outcome in a conflict situation?
Win-win outcome
What should a nurse avoid doing when managing nurse/client conflict?
Arguing, criticizing, defending or judging
What is the purpose of the nursing scope of practice standard?
To promote the health and well-being of patients
What should a nurse do if they suspect that a patient may be experiencing harm?
Withdraw services and consult a decision tree
Which of the following is an example of a controlled act that a nurse must be authorized to perform?
Administering medication by injection
What is the primary goal of quality improvement measures in healthcare organizations?
To benefit clients and all other internal and external customers
What is the focus of improvement opportunities in Total Quality Management?
Focusing on the work process
What is essential for making decisions to change or improve a system or process?
Data
What is Accreditation Canada?
A non-profit organization dedicated to improving healthcare quality
What is the purpose of Accreditation?
To identify areas of improvement and optimize resource allocation
What is necessary for a culture of improvement to thrive?
Committed leadership and long-term commitment
Explore the principles of quality improvement in healthcare organizations to enhance effectiveness and benefit clients. Learn about Total Quality Management (TQM), Continuous Quality Improvement (CQI), and Performance Improvement (PI) strategies for better healthcare services.
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