Managing Cultural Diversity in Tourism & Hospitality

Test your knowledge on managing cultural diversity in the tourism and hospitality industry. This quiz covers concepts on organizational behavior, culture, and diversity, focusing on the impact of globalization and the diverse workforce. Explore topics such as gender, age, ethnicity, religion, and nationality in the workplace.

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@EruditeComprehension

Questions and Answers

Which of the following is a major determinant of behavior within organizations?

Individuals

What is the field of study that investigates the impact of determinants of behavior within organizations?

Organizational behavior

Which of the following disciplines is NOT a major contributor to organizational behavior?

Economics

Why is it necessary to manage cultural diversity effectively in the tourism and hospitality industry?

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What are some of the characteristics of the modern workforce?

Different genders, different ages, different ethnicities Signup and view all the answers

True or false: Economic globalization has led to an increasing influx of migrant workers into the tourism and hospitality industry.

True Signup and view all the answers

True or false: Organizational behavior investigates the impact of individuals, groups, and structures within organizations.

True Signup and view all the answers

True or false: Organizational behavior is an applied behavioral science that incorporates knowledge from psychology, sociology, social psychology, and anthropology.

True Signup and view all the answers

True or false: Psychology is not a major contributor to the field of organizational behavior.

False Signup and view all the answers

True or false: Cultural diversity management is necessary in the tourism and hospitality industry due to the presence of people of different genders, ages, ethnicity, religions, and nationalities.

True Signup and view all the answers

Study Notes

Determinants of Behavior in Organizations

Culture is a major determinant of behavior within organizations

Field of Organizational Behavior

Organizational behavior is the field of study that investigates the impact of determinants of behavior within organizations
It is an applied behavioral science that incorporates knowledge from psychology, sociology, social psychology, and anthropology

Contributors to Organizational Behavior

Psychology, sociology, social psychology, and anthropology are major contributors to organizational behavior
Economics is not a major contributor to organizational behavior

Managing Cultural Diversity in Tourism and Hospitality

Effective cultural diversity management is necessary in the tourism and hospitality industry
This is due to the presence of people of different genders, ages, ethnicity, religions, and nationalities

Characteristics of the Modern Workforce

The modern workforce is characterized by cultural diversity

Globalization and Migration in Tourism and Hospitality

Economic globalization has led to an increasing influx of migrant workers into the tourism and hospitality industry

Managing Cultural Diversity in Tourism & Hospitality

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Questions and Answers

Which of the following is a major determinant of behavior within organizations?

What is the field of study that investigates the impact of determinants of behavior within organizations?

Which of the following disciplines is NOT a major contributor to organizational behavior?

Why is it necessary to manage cultural diversity effectively in the tourism and hospitality industry?

What are some of the characteristics of the modern workforce?

True or false: Economic globalization has led to an increasing influx of migrant workers into the tourism and hospitality industry.

True or false: Organizational behavior investigates the impact of individuals, groups, and structures within organizations.

True or false: Organizational behavior is an applied behavioral science that incorporates knowledge from psychology, sociology, social psychology, and anthropology.

True or false: Psychology is not a major contributor to the field of organizational behavior.

True or false: Cultural diversity management is necessary in the tourism and hospitality industry due to the presence of people of different genders, ages, ethnicity, religions, and nationalities.

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Study Notes