Podcast
Questions and Answers
Which of the following is a major determinant of behavior within organizations?
Which of the following is a major determinant of behavior within organizations?
- Governments
- Religions
- Communities
- Individuals (correct)
What is the field of study that investigates the impact of determinants of behavior within organizations?
What is the field of study that investigates the impact of determinants of behavior within organizations?
- Anthropology
- Psychology
- Organizational behavior (correct)
- Sociology
Which of the following disciplines is NOT a major contributor to organizational behavior?
Which of the following disciplines is NOT a major contributor to organizational behavior?
- Sociology
- Social psychology
- Economics (correct)
- Psychology
Why is it necessary to manage cultural diversity effectively in the tourism and hospitality industry?
Why is it necessary to manage cultural diversity effectively in the tourism and hospitality industry?
What are some of the characteristics of the modern workforce?
What are some of the characteristics of the modern workforce?
True or false: Economic globalization has led to an increasing influx of migrant workers into the tourism and hospitality industry.
True or false: Economic globalization has led to an increasing influx of migrant workers into the tourism and hospitality industry.
True or false: Organizational behavior investigates the impact of individuals, groups, and structures within organizations.
True or false: Organizational behavior investigates the impact of individuals, groups, and structures within organizations.
True or false: Organizational behavior is an applied behavioral science that incorporates knowledge from psychology, sociology, social psychology, and anthropology.
True or false: Organizational behavior is an applied behavioral science that incorporates knowledge from psychology, sociology, social psychology, and anthropology.
True or false: Psychology is not a major contributor to the field of organizational behavior.
True or false: Psychology is not a major contributor to the field of organizational behavior.
True or false: Cultural diversity management is necessary in the tourism and hospitality industry due to the presence of people of different genders, ages, ethnicity, religions, and nationalities.
True or false: Cultural diversity management is necessary in the tourism and hospitality industry due to the presence of people of different genders, ages, ethnicity, religions, and nationalities.
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Study Notes
Determinants of Behavior in Organizations
- Culture is a major determinant of behavior within organizations
Field of Organizational Behavior
- Organizational behavior is the field of study that investigates the impact of determinants of behavior within organizations
- It is an applied behavioral science that incorporates knowledge from psychology, sociology, social psychology, and anthropology
Contributors to Organizational Behavior
- Psychology, sociology, social psychology, and anthropology are major contributors to organizational behavior
- Economics is not a major contributor to organizational behavior
Managing Cultural Diversity in Tourism and Hospitality
- Effective cultural diversity management is necessary in the tourism and hospitality industry
- This is due to the presence of people of different genders, ages, ethnicity, religions, and nationalities
Characteristics of the Modern Workforce
- The modern workforce is characterized by cultural diversity
Globalization and Migration in Tourism and Hospitality
- Economic globalization has led to an increasing influx of migrant workers into the tourism and hospitality industry
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