changing role of management multiple question

Management Styles: Controller vs. Facilitator

• Autocratic managers make unilateral decisions, leading to employee disengagement.
• Facilitator managers engage employees, fostering a sense of ownership and teamwork.
• Employee involvement results in increased morale and trust, improving adaptability.

Employee Empowerment

• Empowered employees own the change process, leading to enhanced value and responsibility.
• Empowerment can alleviate manager workload and improve team dynamics.

Resource Provision

• Adequate resources, including technology and training, are essential for effective change management.
• Companies should allocate time for employees to focus on innovation without daily workload distractions.

Training and Development

• Training is crucial for preparing staff for change and enhancing their skills.
• Poor training may result in resistance and lower morale, making adaptation to change more difficult.

Standard of Staff Improvement

• Increased employee responsibility prepares them for higher roles within the organization.

Risks of Employee Empowerment

• Lack of adequate training can leave employees overwhelmed, leading to mistakes and stress.
• Untrained decision-making can harm business reputation and operations.
• Over-supervision can create distrust and hinder empowerment efforts.

Total Quality Management (TQM)

• TQM emphasizes quality across all operations to meet customer needs.
• Focuses on zero defects, continuous improvement, and customer satisfaction as core principles.

TQM Principles

• Customer focus through research ensures products meet market demands.
• Quality standards can lead to increased customer loyalty and brand trust.
• Achieving quality marks can provide competitive advantages and allow for premium pricing.
• Recognition of quality marks, like ISO 9001, enhances reputation in global markets.
• Fewer errors in production reduce waste and improve customer satisfaction.
• Striving for awards can motivate staff and increase engagement in organizational goals.

Teamwork

• The acronym TEAM emphasizes collective achievement and collaboration.
• Strong team culture boosts employee commitment and satisfaction.

Team Development Stages

• Forming: Initial team assembly with polite interactions.
• Storming: Conflict arises as roles and leadership are established.
• Norming: Acceptance of roles and strengths, with conflict resolution.
• Performing: Effective collaboration and responsibility delegation among team members.

Business Teamwork Benefits

• Enhanced problem-solving through collaborative brainstorming.
• Improved productivity driven by team spirit and mutual support.
• Better industrial relations from cross-department interactions and understanding.
• Increased motivation stemming from a sense of belonging and recognition.
• Talent utilization promotes skills development and fosters versatile contributions.

Employee Teamwork Benefits

• Heightened job satisfaction through collective efforts and recognition.
• Enhanced skills development in cooperative work environments.
• Satisfied social needs by fostering connections among teammates.
• Improved communication skills from navigating diverse personalities.
• Preparation for promotions by exposing employees to various functions and leadership dynamics.
• Improved industrial relations, reducing stress and turnover.

Employee Participation Benefits

• Greater acceptance of change through involvement in decision-making.
• Increased preparation time reduces stress and uncertainty.
• Employees develop a sense of control over their future within the organization.

This quiz explores the contrasting managerial styles of controller and facilitator. Understand how these approaches impact employee involvement and morale, and learn the importance of collaboration in the workplace. Discover how effective management can foster a more inclusive environment.