changing role of management multiple question

Questions and Answers

What is one of the primary benefits of teamwork related to job satisfaction?

Employees often work in isolation.

Teamwork allows for greater chances of being praised by teammates. (correct)

All members’ efforts are ignored.

Employees receive less feedback from peers.

How does teamwork contribute to skills development?

Teamwork reduces opportunities for learning new tasks.

Employees may practice skills they typically do not use at work. (correct)

Employees exclusively focus on their usual responsibilities.

Teams discourage the use of diverse skills.

What aspect of teamwork addresses employees' social needs?

Mixing with other people and having a sense of belonging. (correct)

Increased individual workload.

Lack of communication between team members.

Isolation from team members.

Which of the following is a benefit of teamwork related to communication skills?

Enhancement of interpersonal skills through teamwork. Signup and view all the answers

What preparation does teamwork provide for employees?

Experience in leadership roles and working with diverse groups. Signup and view all the answers

How does improved industrial relations result from teamwork?

Understanding of each other’s roles and job purpose. Signup and view all the answers

What effect does employee participation in decision-making have on managing change?

Greater sense of control over their future in the business. Signup and view all the answers

How do staff members benefit from having increased time to prepare for change?

They tend to embrace change better and improve outcomes. Signup and view all the answers

What is a potential consequence when employees work well in teams?

Reduced stress and fewer disputes. Signup and view all the answers

Which of the following is NOT a direct benefit of teamwork?

Increased isolation from other departments. Signup and view all the answers

Study Notes

Management Styles: Controller vs. Facilitator

Autocratic managers make unilateral decisions, leading to employee disengagement.
Facilitator managers engage employees, fostering a sense of ownership and teamwork.
Employee involvement results in increased morale and trust, improving adaptability.

Employee Empowerment

Empowered employees own the change process, leading to enhanced value and responsibility.
Empowerment can alleviate manager workload and improve team dynamics.

Resource Provision

Adequate resources, including technology and training, are essential for effective change management.
Companies should allocate time for employees to focus on innovation without daily workload distractions.

Training and Development

Training is crucial for preparing staff for change and enhancing their skills.
Poor training may result in resistance and lower morale, making adaptation to change more difficult.

Standard of Staff Improvement

Increased employee responsibility prepares them for higher roles within the organization.

Risks of Employee Empowerment

Lack of adequate training can leave employees overwhelmed, leading to mistakes and stress.
Untrained decision-making can harm business reputation and operations.
Over-supervision can create distrust and hinder empowerment efforts.

Total Quality Management (TQM)

TQM emphasizes quality across all operations to meet customer needs.
Focuses on zero defects, continuous improvement, and customer satisfaction as core principles.

TQM Principles

Customer focus through research ensures products meet market demands.
Quality standards can lead to increased customer loyalty and brand trust.
Achieving quality marks can provide competitive advantages and allow for premium pricing.
Recognition of quality marks, like ISO 9001, enhances reputation in global markets.
Fewer errors in production reduce waste and improve customer satisfaction.
Striving for awards can motivate staff and increase engagement in organizational goals.

Teamwork

The acronym TEAM emphasizes collective achievement and collaboration.
Strong team culture boosts employee commitment and satisfaction.

Team Development Stages

Forming: Initial team assembly with polite interactions.
Storming: Conflict arises as roles and leadership are established.
Norming: Acceptance of roles and strengths, with conflict resolution.
Performing: Effective collaboration and responsibility delegation among team members.

Business Teamwork Benefits

Enhanced problem-solving through collaborative brainstorming.
Improved productivity driven by team spirit and mutual support.
Better industrial relations from cross-department interactions and understanding.
Increased motivation stemming from a sense of belonging and recognition.
Talent utilization promotes skills development and fosters versatile contributions.

Employee Teamwork Benefits

Heightened job satisfaction through collective efforts and recognition.
Enhanced skills development in cooperative work environments.
Satisfied social needs by fostering connections among teammates.
Improved communication skills from navigating diverse personalities.
Preparation for promotions by exposing employees to various functions and leadership dynamics.
Improved industrial relations, reducing stress and turnover.

Employee Participation Benefits

Greater acceptance of change through involvement in decision-making.
Increased preparation time reduces stress and uncertainty.
Employees develop a sense of control over their future within the organization.

Description

This quiz explores the contrasting managerial styles of controller and facilitator. Understand how these approaches impact employee involvement and morale, and learn the importance of collaboration in the workplace. Discover how effective management can foster a more inclusive environment.