Podcast
Questions and Answers
Managers are primarily concerned with achieving efficiency over effectiveness.
Managers are primarily concerned with achieving efficiency over effectiveness.
False
Good managers can create a multiplier effect in an organization.
Good managers can create a multiplier effect in an organization.
True
Studying management only helps in dealing with organizations from the inside.
Studying management only helps in dealing with organizations from the inside.
False
Practicing management can lead to a sense of accomplishment for both managers and employees.
Practicing management can lead to a sense of accomplishment for both managers and employees.
Signup and view all the answers
Jeff Bezos started Amazon while working on Wall Street.
Jeff Bezos started Amazon while working on Wall Street.
Signup and view all the answers
Study Notes
Technical Skills
- Most important at lower levels of management (first professional job, first-line managers)
Conceptual Skills
- More important for top managers dealing with ambiguous problems with far-reaching consequences
Human Skills
- Most difficult to master, especially important in teams
Valuable Traits in Managers
- Ability to motivate and engage others
- Ability to communicate
- Work experience outside the US
- High energy levels for global travel and 24/7 work
Challenges to Being an Exceptional Manager
Challenge #1: Managing for Competitive Advantage
- Staying ahead in four areas: responsiveness to customers, innovation, quality, efficiency
Challenge #2: Managing for Technological Advances
- Dealing with ecommerce, data, and artificial intelligence
- Organizational changes, knowledge management, and collaborative computing
Challenge #3: Managing for Inclusion and Diversity
- Maximizing contributions of diverse employees (gender, age, race, ethnicity, sexual orientation)
Challenge #4: Managing for Globalization
- Understanding cultural differences to manage globally
- Globalization: increasingly interconnected nature of business
Challenge #5: Managing for Ethical Standards
- Importance of ethical standards in every area of life
- Ethical lapses can cause harm beyond financial harm
Leadership and Career Growth
- General Motors CEO Mary Barra's rise to leadership
- Jeff Bezos' career growth through doing new things
The Art of Management
- Management: getting things done through people
- Exceptional managers are task-oriented, achievement-oriented, and people-oriented
Value of Managers
- Good managers create value through efficiency and effectiveness
- Manager's influence has a multiplier effect on the organization
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge on the different types of skills required at different levels of management. Explore technical, conceptual, and human skills that managers need to excel in their roles.
