Questions and Answers
What is the key difference between public administration and public management?
Public administration follows instructions, while public management achieves results and takes personal responsibility.
What was one emerging problem related to the invention of New Public Management (NPM)?
NPM criticized the public sector very generally and lacked specificity.
What are some of the functions routinely performed by public servants today?
Devising plans to achieve goals and controlling performance.
What was criticized as the worst feature of managerial reforms in the 1970s and 1980s?
Signup and view all the answers
According to Allison's (1982) management definition, what is involved in managing external constituencies?
Signup and view all the answers
What was one of the criticisms of managerial reforms in the 1970s and 1980s?
Signup and view all the answers
According to Allison's (1982) management definition, what is involved in managing external constituencies?
Signup and view all the answers
What is the key difference between public administration and public management?
Signup and view all the answers
What is the main critique of New Public Management (NPM) according to the text?
Signup and view all the answers
What does management involve, according to the text?
Signup and view all the answers