Management Theories Overview

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Questions and Answers

What is a primary goal of administrative management theory?

  • Maximizing bureaucratic rigidity
  • Designing a rational and effective organization (correct)
  • Reducing personnel training
  • Encouraging excessive paperwork

What does effective administration in an organization rely on?

  • Complex hierarchical structures
  • Full centralization of decision-making
  • Delegation of authority relevant to responsibilities (correct)
  • Avoiding all forms of compliance

Which of the following describes 'bureaucratic rigidity' in organizations?

  • Inability to adapt to changes due to rigid procedures (correct)
  • Flexibility in decision-making processes
  • Innovation in organizational strategies
  • Reduced emphasis on rules and compliance

How can excessive paperwork negatively impact an organization?

<p>By leading to bureaucratic inefficiency (B)</p> Signup and view all the answers

What does 'goal displacement' refer to in organizational management?

<p>The failure to achieve original goals due to focus on process (A)</p> Signup and view all the answers

What is the importance of motivation theories in management?

<p>They provide insights into employee behavior and productivity (C)</p> Signup and view all the answers

What role does 'impersonality' play in organizations?

<p>It ensures decisions are made based on objective standards (A)</p> Signup and view all the answers

Which strategy is crucial for maintaining employee efficiency?

<p>Regularly assessing and refining operational plans (A)</p> Signup and view all the answers

What happens when individuals at lower levels pursue personal objectives within an organization?

<p>Overall objectives of the organization are often neglected. (A)</p> Signup and view all the answers

What is a potential negative effect of bureaucratic impersonality?

<p>Employees' needs and emotions may be overlooked. (C)</p> Signup and view all the answers

Which one of these describes a significant drawback of excessive paperwork in bureaucracy?

<p>Inordinate delays and frustration in task performance. (A)</p> Signup and view all the answers

What does 'goal displacement' refer to in organizational contexts?

<p>When personal objectives overshadow organizational goals. (D)</p> Signup and view all the answers

How can understanding employee motivation improve workplace productivity?

<p>By creating a motivating work environment. (B)</p> Signup and view all the answers

Which factor often contributes to 'empire building' in bureaucratic organizations?

<p>Success in increasing subordinates seen as prestige. (D)</p> Signup and view all the answers

What is a common misconception related to bureaucratic rigidity?

<p>It significantly restricts job flexibility. (D)</p> Signup and view all the answers

What is a key limitation of the behavioral approach in management?

<p>It solely concentrates on individual behavior. (A)</p> Signup and view all the answers

What is a significant disadvantage of bureaucratic rigidity?

<p>Discourages initiative and creativity (D)</p> Signup and view all the answers

How does impersonality in organizations benefit decision-making?

<p>By ensuring decisions are based on objective criteria (C)</p> Signup and view all the answers

What leads to goal displacement in a bureaucratic organization?

<p>The strict adherence to established rules (B)</p> Signup and view all the answers

What is often a criticism of excessive paperwork in bureaucracy?

<p>It burdens employees with unnecessary tasks (A)</p> Signup and view all the answers

What is a potential consequence of nepotism in management decisions?

<p>Wasted organizational resources (B)</p> Signup and view all the answers

Which characteristic of bureaucratic theory promotes stability within an organization?

<p>Rigid adherence to rules and regulations (C)</p> Signup and view all the answers

What aspect of bureaucracy is most likely to lead to a lack of adaptability?

<p>Rigid compliance with rules (C)</p> Signup and view all the answers

Which principle under bureaucratic theory assists in maintaining a level of democracy within the organization?

<p>Emphasis on qualifications and technical competence (D)</p> Signup and view all the answers

Flashcards

Bureaucratic Theory

Formal organizations with well-defined rules, specialization, hierarchy, and impartial management.

Specialization in Bureaucracies

Each member has a specific, defined task.

Bureaucratic Hierarchy

Clear structure of authority and reporting relationships.

Impartiality in Management

Decisions based on objective criteria, not personal relationships.

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Predictability in Bureaucracy

Stable structure and processes due to following rules.

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Rigidity in Bureaucracy

Rules and regulations are inflexible.

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Excessive Paperwork

Bureaucracies often involve a lot of written documentation.

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Rationality in Bureaucracy

Decisions guided by pre-determined criteria, not personal biases.

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Goal Displacement

Rules created for organizational goals become the primary focus, neglecting the overall organizational objectives.

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Empire Building

Bureaucrats use their positions and resources to benefit themselves, often by increasing their staff.

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Impersonality

Bureaucracy prioritizes rules and regulations over individual needs and emotions.

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Red Tape

Bureaucratic procedures cause delays and frustration in task completion.

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Compartmentalization of Activities

Jobs are separated into categories, potentially preventing individuals from using their full skills and creating redundant positions.

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Increased Productivity (BMT advantage)

Understanding employee behavior and motivation can lead to a more productive work environment.

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Limited Focus (BMT disadvantage)

Behavioral approach to management may only focus on individual behavior, ignoring organizational strategies.

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Document Maintenance

Keeping both draft and original versions of documents, leading to excess resources.

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Administrative Management Theory

A theory that aims to create a rational organizational structure with clear roles, responsibilities, and delegation of authority.

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Scientific Selection and Training

Matching the right people to the right jobs through a systematic approach to hiring and training.

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Wage Payment System

A structured system for paying employees to maximize their efficiency.

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Resource Optimization

Minimizing waste and maximizing the use of resources (materials, time, methods).

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Strategic Direction

Setting long-term goals and plans for a department or organization.

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Operational Plans

Transforming strategic plans into specific steps and schedules for implementation.

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Risk Assessment

Evaluating potential risks and making decisions about taking risks.

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Compliance

Following rules, regulations, and laws.

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Study Notes

Management Theories

  • Transactional theories focus on supervision, organization, and group performance
  • These theories use a system of rewards and punishments
  • Managerial theories are often used in business to reward successful employees and reprimand those who fail
  • Management theories encompass recommended management strategies with tools like frameworks and guidelines
  • Managers rarely rely on just one theory, instead combining aspects of various theories tailored to their workforce and company culture

Evolution of Management Theory

  • Classical Management School (1880-1930): Included Scientific, Administrative, and Bureaucratic theories
  • Neo-Classical Management School (1920-1950): Included Human Relations and Behavioral theories
  • Modern Management School: Includes System, Contingency, Organizational Humanism and Management Science theories

Scientific Management Theory

  • A method for improving workforce efficiency using scientific methods
  • Three steps: observation, experimentation, and analysis
  • Managers observe workflows, try different methods, and analyze results
  • Scientific management focuses on applying science to all management components for increased output
  • Principles include:
    • Using science instead of rule of thumb
    • Harmony, not discord
    • Cooperation, not individualism
    • Developing workers' skills for efficiency and prosperity

Principles of Scientific Management

  • Choose methods based on science
  • Assign workers to tasks based on skillset
  • Monitor worker performance
  • Divide workloads between workers and managers

Principles of Scientific Management (Additional Points)

  • Achieve higher production using standardized tools
  • Improve product quality via research, inspection, and quality control
  • Reduce costs through planning, regulation, and cost control
  • Avoid wastage of resources, time, and methods
  • Place the right person in the right job
  • Design a sound wage-payment system for maximum efficiency
  • Ensure a consistent supply of goods at reasonable prices

Administrative Management Theory

  • Aims to rationally design an organization
  • Features formalized structure, clear division of labor, and delegated power
  • Management is complex and requires strategies for effective administration
  • Principles include division of work, authority and responsibility, discipline, unity of command, unity of direction, remuneration, centralization, scalar chain, order, equity, initiative, and esprit de corps

Administrative Management

  • Provides leadership, direction, training, and management for operational units
  • Sets strategic direction
  • Offers advisory support
  • Provides expertise in strategic and long-range planning
  • Develops, initiates, and implements operational plans
  • Interprets rules and regulations
  • Assesses risk

Bureaucratic Management Theory

  • Organizations are structured through formal rules, procedures, specialization, hierarchy, trained employees, dedication, and impartiality.
  • Decision-making relies on objective criteria
  • Aims for impersonal treatment and separation of business and personal life
  • Discourages nepotism and corruption

Advantages of Bureaucracy

  • Specialization
  • Structure
  • Rationality
  • Predictability
  • Democracy

Disadvantages of Bureaucracy

  • Rigidity
  • Goal Displacement (focus on rules hindering organizational goals)
  • Impersonality
  • Compartmentalization of Activities (limiting tasks despite capability)

Behavioral Management Theory

  • Focuses on productivity through employee motivation
  • Considers intrinsic and extrinsic motivators

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