Podcast
Questions and Answers
Which of the following best describes the focus of Scientific Management, as advocated by Taylor?
Which of the following best describes the focus of Scientific Management, as advocated by Taylor?
- Implementing clear levels of authority within an organization.
- Selecting workers with the right abilities and providing incentives. (correct)
- Emphasizing the importance of money as the primary motivator for employees.
- Treating employees as adults to foster high productivity.
According to the principles of Administrative Management, management skills are inherent and cannot be taught.
According to the principles of Administrative Management, management skills are inherent and cannot be taught.
False (B)
What is the primary focus of Bureaucratic Organization, as described by Weber?
What is the primary focus of Bureaucratic Organization, as described by Weber?
Clear levels of authority
Follett's theory of 'Organizations as Communities' suggests that companies should operate as ___________ rather than fight over dominance.
Follett's theory of 'Organizations as Communities' suggests that companies should operate as ___________ rather than fight over dominance.
Match the following management approaches with their core beliefs:
Match the following management approaches with their core beliefs:
Which of the following quantitative tools is commonly used in business management for predicting future outcomes based on historical data?
Which of the following quantitative tools is commonly used in business management for predicting future outcomes based on historical data?
Vision statements reflect the current state of an organization, while mission statements describe future aspirations.
Vision statements reflect the current state of an organization, while mission statements describe future aspirations.
What are the three essential characteristics of organizations?
What are the three essential characteristics of organizations?
The three levels of management are: Upper, Middle, and ___________.
The three levels of management are: Upper, Middle, and ___________.
Which of the following is NOT one of the four functions encompassed by CLOP?
Which of the following is NOT one of the four functions encompassed by CLOP?
Match the following managerial skills with their descriptions:
Match the following managerial skills with their descriptions:
Corporate Social Responsibility (CSR) is a mandatory requirement for all businesses.
Corporate Social Responsibility (CSR) is a mandatory requirement for all businesses.
Which of the following represents the highest quality of Corporate Social Responsibility (CSR)?
Which of the following represents the highest quality of Corporate Social Responsibility (CSR)?
Name two examples of ethical dilemmas that businesses may face.
Name two examples of ethical dilemmas that businesses may face.
An organization adopting a(n) __________ strategy in CSR would proactively give to the community.
An organization adopting a(n) __________ strategy in CSR would proactively give to the community.
Which CSR strategy involves doing the minimum legally required?
Which CSR strategy involves doing the minimum legally required?
In an Accommodative Strategy, a company does the minimum legally required.
In an Accommodative Strategy, a company does the minimum legally required.
Match the CSR strategies with their actions:
Match the CSR strategies with their actions:
Which CSR approach most likely involves actively fighting social demands?
Which CSR approach most likely involves actively fighting social demands?
What does the acronym CLOP stand for in the context of management functions?
What does the acronym CLOP stand for in the context of management functions?
Flashcards
Classical Approach Management (CAM)
Classical Approach Management (CAM)
Management approach emphasizing efficiency and standardization.
Scientific Management (Taylor)
Scientific Management (Taylor)
Select the right workers with the right abilities and provide incentives
Administrative Principles (Fayol)
Administrative Principles (Fayol)
Management approach using 14 principles.
Bureaucratic Organization (Weber)
Bureaucratic Organization (Weber)
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Behavioral Approach Management (BAM)
Behavioral Approach Management (BAM)
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Organizations as Communities (Follett)
Organizations as Communities (Follett)
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Money Less Important (Mayo)
Money Less Important (Mayo)
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Adult Personality Theory (Argyris)
Adult Personality Theory (Argyris)
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3 Levels of Management
3 Levels of Management
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Conceptual Managerial Skill
Conceptual Managerial Skill
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Ethics
Ethics
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4 Ethical Dilemmas
4 Ethical Dilemmas
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CSR (Corporate Social Responsibility)
CSR (Corporate Social Responsibility)
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Proactive CSR Strategy
Proactive CSR Strategy
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Accommodative CSR Strategy
Accommodative CSR Strategy
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Defensive CSR Strategy
Defensive CSR Strategy
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Obstructionist CSR Strategy
Obstructionist CSR Strategy
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Study Notes
- Classical Approach Management (CAM) is one of the 3 main management theories
- CAM = SAB
- Scientific Management (Taylor) involves selecting workers with the right abilities and providing incentives
- Administrative Principles (Fayol) states that management can be taught using 14 principles
- Bureaucratic Organization (Weber) uses clear levels of authority
- Behavioral Approach Management (BAM) is a main management theory
- Organizations as Communities (Follett) emphasizes that companies should work as communities rather than fight over dominance
- The theory that money is less important (Mayo) suggests that employees don't need money incentives to be productive
- Theory of human needs is attributed to Maslow
- Theory X and Theory Y (McGregor) describes X as lacking ambition and Y as self-leading
- Adult personality theory (Argyris) posits that people treated as adults will have high productivity
- Modern Approach Management (MAM) is a main management theory
- Organizations may have vision statements (future statements) or missions statements (present statements)
- Organizations have 3 characteristics: purpose, division of labour, and hierarchy of authority, also known as PHD
Quantitative Analysis & Tools
- Quantitative tools include mathematical forecasting, linear programming, queuing theory, and simulations
Management Levels and Skills
- The 3 levels of management are upper (CEO, COO, CFO, Vice Pres, VP of HR etc), middle (HR Director, Department Manager), and lower (Supervisor, Assistant Manager)
- CLOP: Controlling, Leading, Organizing, Planning
- The 3 managerial skills are technical, human, and conceptual
Conceptual Skills
- Conceptual skill refers to the ability to think critically and analytically to diagnose and solve problems
Ethics and CSR
- Ethical dilemmas involve human resources, customer safety, conflict of interest, and use of corporate resources
- CSR (Corporate Social Responsibility) is an obligation for a business to act responsibly, not a must-do
- Business needs are ranked as follows: economic (be profitable), legal (obey the law), ethical (do the right thing), and discretionary (contribute to the community, highest quality of CSR)
CSR Strategies
- Proactive Strategy: Give to the community
- Accommodative Strategy: Do minimum ethically required
- Defensive Strategy: Do minimally legally required
- Obstructionist Strategy: Fight social demands
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