Management Theories: Application & Outcomes
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Questions and Answers

Which statement best captures the relationship between management theories and organizational outcomes?

  • Effective application of management theories guarantees organizational success regardless of external factors.
  • Management theories are abstract concepts with minimal impact on practical organizational results.
  • Management theories are primarily useful for academic discussions and have limited relevance in real-world organizational settings.
  • Management theories provide frameworks that, when appropriately applied, can improve organizational performance and help achieve desired results. (correct)

In what way does understanding organizational politics enhance a manager's ability to apply management theories effectively?

  • It enables managers to manipulate situations to ensure theoretical models are perfectly implemented, irrespective of practical constraints.
  • It allows managers to disregard theoretical principles and focus solely on personal gain.
  • It provides insights into the informal dynamics and power structures that can influence the acceptance and implementation of different theoretical approaches. (correct)
  • It encourages managers to create more political theories.

How might the application of management theories in Nigeria differ from their application in other countries?

  • Management theories are universally applicable and require no adaptation to local contexts.
  • Management theories do not need to be adapted to align with the Nigerian environment.
  • Cultural, economic, and regulatory differences necessitate tailoring theoretical approaches to align with the Nigerian environment. (correct)
  • Nigerian organizations should strictly adhere to Western management theories to achieve global competitiveness.

What is the most significant benefit of mastering the principles contained within various management theories?

<p>It provides a foundation for understanding the underlying assumptions and potential limitations of each approach, enabling more informed decision-making. (D)</p> Signup and view all the answers

Considering all of the theories, what would be the most practical reason for understanding the procedures involved in applying management theories?

<p>It enables the structured implementation of theoretical concepts, enhancing the likelihood of achieving desired organizational outcomes. (C)</p> Signup and view all the answers

Which of the following reflects the correct understanding of the role of self-assessment exercises in a course on management theories?

<p>Self-assessment exercises are designed to reinforce learning and help students gauge their understanding of the material. (D)</p> Signup and view all the answers

What is the primary purpose of tutor-marked assignments (TMAs) in the context of studying management theories?

<p>To evaluate students' comprehension and application of learned concepts and theories. (D)</p> Signup and view all the answers

How do the study units within the course material contribute to achieving the overall course objectives?

<p>They offer a structured and detailed exploration of specific concepts and theories, enabling students to meet the defined learning outcomes. (B)</p> Signup and view all the answers

What is the primary responsibility of a chief executive in guiding a company?

<p>Guiding and directing the company as an integrated unit. (C)</p> Signup and view all the answers

Which concept does the passage suggest is intertwined with administration from the earliest human existence?

<p>Human life (A)</p> Signup and view all the answers

In what context does the content suggest that administration can be understood?

<p>As a discipline of learning, a collective body (like a 'cabinet'), and the execution of policies. (B)</p> Signup and view all the answers

According to the passage, what encompasses administration in broader terms?

<p>The organization and management of human and material resources to achieve a goal. (B)</p> Signup and view all the answers

Which aspect is NOT a primary aim of a robust theory?

<p>To establish a rigid, unchanging framework for analysis. (C)</p> Signup and view all the answers

How does the passage describe the 'art of management'?

<p>The practical processes involved in achieving policy goals. (B)</p> Signup and view all the answers

What do all organizations, regardless of their type or purpose, require to function effectively, according to the content?

<p>Good management practices. (A)</p> Signup and view all the answers

What distinguishes a theory from a mere idea?

<p>Theories are subjected to empirical testing and potential refutation, unlike ideas. (A)</p> Signup and view all the answers

Why is management considered a crucial activity for any group working towards a common objective?

<p>It is responsible for ensuring that the aims and objectives of the organization are realized. (B)</p> Signup and view all the answers

In the context of theory development, what does the term 'eclectic' imply?

<p>Drawing from various diverse sources and perspectives. (A)</p> Signup and view all the answers

What must a manager understand to motivate individuals to contribute their best efforts?

<p>People's emotional, physical, and intellectual needs. (B)</p> Signup and view all the answers

Which of the following steps is LEAST likely to be part of the scientific method for validating a theory?

<p>Relying solely on expert opinions to confirm its validity. (C)</p> Signup and view all the answers

What happens when empirical evidence contradicts a theory's predictions?

<p>The theory is either adjusted to align with the evidence or replaced by a better one. (B)</p> Signup and view all the answers

Why is precision considered a desirable attribute of a theory?

<p>It enhances the theory's ability to generate testable and specific predictions. (C)</p> Signup and view all the answers

Which of the following best describes the relationship between observation and theory?

<p>Observation is used to formulate and test theories, which then guide further observation. (B)</p> Signup and view all the answers

What role does logical deduction play in the development and application of a theory?

<p>It enables researchers to derive testable predictions from the theory's assumptions. (D)</p> Signup and view all the answers

Which scenario BEST exemplifies management as an art, according to the provided information?

<p>A marketing director launches a viral campaign based on intuition and understanding of current social trends, despite conflicting market research. (B)</p> Signup and view all the answers

What is the MOST critical distinction between viewing management as an art versus as a science?

<p>Art emphasizes creative vision and adaptation to unique situations, whereas science focuses on testable knowledge and universal principles. (B)</p> Signup and view all the answers

Which situation would MOST likely require a manager to rely on their 'artistic' management skills rather than scientific management principles?

<p>Mediating a complex dispute between two high-performing employees with conflicting personalities. (B)</p> Signup and view all the answers

What is the relationship between management and self-management?

<p>Effective self-management is a prerequisite for effective management of others. (A)</p> Signup and view all the answers

Considering the functions of management, which of the following scenarios BEST represents the 'Directing' function?

<p>Resolving a conflict between team members to maintain productivity. (B)</p> Signup and view all the answers

A company is facing declining employee morale and productivity. Which management function should be prioritized FIRST to address this issue effectively?

<p>Directing, to improve communication and motivation among employees. (C)</p> Signup and view all the answers

How does Henry M. Boettenger define 'art' in a way that relates to management?

<p>The imposition of order on chaos, creating a cohesive vision from disparate parts using skill and technique. (D)</p> Signup and view all the answers

Why is Frederick W. Taylor considered the 'father of scientific management'?

<p>Because he advocated for the application of scientific methods to analyze and improve workplace efficiency. (D)</p> Signup and view all the answers

Which of the following represents the most accurate sequence of steps in a systematic inquiry, according to the provided information?

<p>Problem selection, evidence collection, analysis, reasoning, solution. (B)</p> Signup and view all the answers

In the context of theory formulation, what is the significance of data analysis?

<p>It serves to test and verify the hypothesized relationships between variables. (C)</p> Signup and view all the answers

How does the scope of a research problem influence the process of inquiry and data collection?

<p>A narrower problem facilitates more satisfactory inquiry and potentially easier data collection. (C)</p> Signup and view all the answers

What role does 'reason and logic' play in the process of systematic inquiry?

<p>They arrange the evidence into factual supporters, creating an argument leading to problem resolution. (C)</p> Signup and view all the answers

In the context of scientific inquiry, what distinguishes a theory from a mere hypothesis?

<p>A theory is a set of principles tested and verified through data, while a hypothesis is a preliminary assumption. (C)</p> Signup and view all the answers

How does the final report (thesis, dissertation, etc.) relate to the overall process of systematic inquiry?

<p>It constitutes the stage of drawing conclusions and presenting the solution derived from the inquiry. (D)</p> Signup and view all the answers

According to the information, what is the role of 'evidence' in systematic inquiry?

<p>Evidence consists of provable facts and potentially expert opinions used to inform the inquiry. (B)</p> Signup and view all the answers

What is a 'phenomenon' in the context of theory formulation?

<p>An object of perception or experience apprehended through the senses. (A)</p> Signup and view all the answers

Which scenario best exemplifies the interdependence of subsystems within a business organization, impacting the entire system's performance?

<p>The sales department secures a large order with a tight deadline, but the accounts department delays payment to suppliers, causing a raw material shortage that prevents the production department from meeting the deadline. (B)</p> Signup and view all the answers

In the context of the universality of management, which of the following scenarios best demonstrates the application of transferable management know-how across different organizational settings?

<p>A CEO from a tech company implements a new agile project management methodology in a non-profit organization, leading to improved efficiency and goal attainment. (B)</p> Signup and view all the answers

A company's management decides to prioritize employee satisfaction above all other factors, even if it means reduced profit margins, what potential pitfall of management is most evident in this scenario?

<p>Neglecting the importance of balancing internal and external stakeholders' needs (C)</p> Signup and view all the answers

Which of the following actions would best demonstrate a manager's understanding of the systems approach to management?

<p>Analyzing how changes in one department might affect other departments and adjusting plans accordingly. (C)</p> Signup and view all the answers

A newly appointed manager is struggling to gain the respect of their team, which primarily consists of experienced professionals who are subject matter experts. Applying the universality of management principles, what should the manager prioritize to bridge this gap?

<p>Focusing on improving communication, decision-making processes, and team coordination. (A)</p> Signup and view all the answers

Consider a company where the sales team consistently exceeds its targets, but the customer satisfaction scores are declining. Applying a systems thinking lens, what is the most strategic approach for management?

<p>Investigating the root causes of declining customer satisfaction, even if it means adjusting sales strategies and targets. (B)</p> Signup and view all the answers

An organization prides itself on its innovative product development but constantly misses deadlines and struggles with internal communication. How might the structuring of subsystems be affecting the performance of the entire system?

<p>Both B and C are potential structural challenges that can greatly impact the system's performance. (A)</p> Signup and view all the answers

In what way does the universality of management contribute to the professionalization of management roles in modern organizations?

<p>Emphasizing the development of managerial skills such as decision-making, communication, and strategic planning. (C)</p> Signup and view all the answers

Flashcards

Self-Management

The ability to understand and manage oneself before attempting to manage others.

Planning

Systematic process of defining objectives and deciding how to achieve them.

Organizing

Establishing the structure and allocating resources to achieve organizational goals

Directing (Leading)

Guiding and motivating employees to meet organizational objectives.

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Controlling

Monitoring performance and taking corrective action as needed.

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Resourcing

Using resources like people, money, technology and nature to achieve goals.

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Management as an Art

Using creative skills and experience to achieve desired results; blending vision and craft.

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Management as Science

Applying scientific principles and testable knowledge to management practices.

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Management

Guiding and overseeing organizational operations.

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Theory

A structured collection of ideas explaining phenomena.

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Scientific Management

A management approach focused on efficiency through scientific methods.

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Classical Management Theory

A management approach emphasizing structure, rules, and hierarchy.

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Neo-Classical Theory

A theory emphasizing human relations and social factors in the workplace.

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Motivation

The encouragement of action towards a goal.

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Decision Making

Choosing between different options.

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Behavioural Aspects

Understanding the role of people's actions in management theories.

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System Interdependence

Sales rely on production; production relies on purchasing; purchasing needs accounts. All parts must work together.

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Management System

A formal structure designed to achieve specific goals efficiently.

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System Dysfunction

Poor communication and conflicting goals can cause the entire organization to suffer.

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Universality of Management

The underlying concept that management principles apply universally across all organizations.

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Management Functions

Planning, organizing, staffing, directing, and controlling, which all managers perform in some capacity.

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Transferable Know-How

Management skills and knowledge can be applied in different organizations.

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Directing & Supervising

Guiding employees, communicating, and ensuring performance meets expectations.

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Evidence in Research

Provable facts and expert opinions used to support research.

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Analysis of Evidence

Arranging evidence in a logical way to see if it applies to the research problem.

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Reasoning in Research

Using logic to organize evidence into arguments that lead to a solution.

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Research Solution

The final answer or outcome of a research investigation.

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Systematic Inquiry

A systematic investigation into phenomena, using step-by-step methods.

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Scientific Theory

A set of principles or laws used to explain a phenomenon.

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Theory Construction

Forming ideas about the relationships between different variables.

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Phenomenon

Something perceived or experienced through the five senses.

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Chief Executive Role

Guide and direct the company as an integrated unit.

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Administration Definition

Directing and controlling human beings to achieve a stated goal with available resources.

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Administration (Broader)

Organization and management of human and material resources to achieve a stated goal.

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Management as Art

Processes involved in carrying out activities to achieve the policy goal.

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Organizations Requiring Management

Government, business, hospitals, churches, or cooperatives.

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Managers Responsibility

Ensuring that the aims and objectives of the organization are realized.

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Understanding People (Manager)

Understand people, their emotional, physical, and intellectual needs.

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Model Substitution

Substituting model variables for real-life counterparts, explaining relationships.

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Theory (General)

An explanation of general principles or a reasoned supposition to explain facts/events.

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Administration Theory

Draws from psychology, sociology, economics, etc., evolving into a cohesive field.

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Theory (Scientific)

A plausible general principle offered to explain phenomena.

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Theory Function

A coherent statement explaining observed facts or phenomena, attempting to explain 'why'.

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Theory Components

Definitions, assumptions, logical deduction, predictions, and testing.

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Theory Refutation

Amending or discarding a theory based on new facts.

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Empirical Testing

Relating to and testing theories by empirical observation of the world around us.

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Study Notes

BUS 330 Management Theory Overview

  • BUS330: Management Theory is a 2-credit unit compulsory course for masters' level students in Business Administration in the Faculty of Management Sciences.
  • The course covers the aims, objectives, components of course material, study unit arrangements, assignments, and examinations.

Development of Management Theory

  • Management theory has evolved through various stages due to societal changes and the pursuit of perfection.
  • Early human societies focused on security and defense.
  • Post-revolutionary France concentrated on maintaining order in business.
  • The industrial revolution in the 17th and 18th centuries dramatically changed business administration and production.
  • Contemporary scholars are conceptualizing new explanations for business administration, leading to different schools of thought.
  • These schools address production problems and goal realization, identified by scholars as impediments to productivity and efficiency.

Core Concepts

  • Management theories center on techniques and methods for production in organizations.
  • They incorporate management techniques, industrial psychology, organizational behavior, and administrative socialization.
  • Proper administrative techniques enable organizations to achieve goals.
  • Theories seek efficient, cost-effective goal realization.

Schools of Thought

  • Principles of Management by Henri Fayol.
  • Scientific Management by Fredrick Taylor & Co.
  • Bureaucracy by Max Weber.
  • These theories significantly contributed to modern business administration through research, experiments, and practical experiences.

Course Aim

  • The course aims to teach Management Theory and its practical applications in organizations.
  • Key information covered including basic concepts, theory types(Scientific, Classical, Neo-Classical, Modern), motivation, decision-making, and behavioral aspects.

Course Objectives

  • Appreciate the uses and importance of Management Theories.
  • Enable application of theories to achieve organizational results.
  • Understand organizational politics within theoretical contexts..
  • Familiarity with Nigerian environment applications.
  • Conversant with principles within theories.
  • Obtain mastery of application procedures.

Study Units Breakdown

Module 1: Administration, Management, and Theory Concepts.

  • Concepts of Administration and Management.
  • Concept of Theory.

Module 2: Scientific and Classical Management Theory

  • Early Administration and Management Development.
  • Scientific Management.
  • Main Classical Thinkers (Henry Fayol, Urwick, Luther Gulick).
  • Bureaucratic Theory.

Module 3: Neo-Classical or Human Relations Theory.

  • The Hawthorn Experiment and Other Contributors.
  • Administrative Leadership Theory.
  • Decision-Making Theory.
  • Communication in Organizations.
  • Organizational Conflict.

Module 4: Modern Theories of Management

  • Behaviourism and Motivation.
  • Other Motivation Theories.
  • Systems Theory, Contingency Theory, and New Public Management.
  • Management by Objectives (MBO).

Course Material

  • Includes a Course Guide, Study Units, Self-Assessment Exercises, Tutor-Marked Assignments, and References.

Assignments

  • Each course unit includes a self-assessment exercise.

Tutor-Marked Assignments

  • Designed to assess understanding and application of concepts.
  • Assignments contribute 30% to overall score.

Final Examination

  • Worth 70% of the total course score.

Course Summary

  • BUS330 Management Theory is good for improving administration and organizations in both the public and private sectors.
  • Successful course completion enhances knowledge of administrative theories and principles.

Concepts of Administration and Management (Study unit 1)

  • Basic understanding of administration is changing.
  • Today, clear thinking and people skills are more important than technical competence.
  • Essential qualities for leaders are being open-minded and thinking flexibly.
  • The study of administration is universally useful to administrators, managers, lawyers, doctors, engineers, regardless of discipline..
  • Drawing yourself toward administration happens by interaction with individuals and groups.
  • Management theory and Organization Theory are related terms.
  • Organization theory explains and prescribes organization structure.
  • Management theory explains and prescribes (improves) the job of the manager.
  • Organization Theory is a sub-set, a part of Management theory.

Administration

  • Evolving into cohesive and defined field of study.
  • End-result with general principals to explain phenomena.
  • Explains, forecasts, hence more precise, scope better.
  • Reasonable sample size.

Course Objectives

  • Grab the ideas of administration, management
  • Understand its qualities
  • Grasp the rules of management
  • Knowledge management as system

Concept Origin

  • "Administer", derived from Latin, means care for, manage affairs.
  • Universal, cooperative, realizing goal, public, private, civil, military, large scale.
  • Prof. Dwight Waldo's term; organization and management material achieve stated objective.
  • Public oriented, it refers to civil management
  • Is umbrella covering organization and management.
  • Organization refers to structure, skeleton, anatomy,. while management as the process

Concept Confusion

  • The term 'administration' has different meaning contextually,
  • First, a synonym of the word 'cabinet' or some other body of persons in supreme charge of affair
  • Second, the name of a branch of learning or intellectual discipline such as social studies
  • Third, activities to implement civil policy,
  • Fouth, ability of management

The Two Views

  • Dismissing the first (as before), we are left with the remaining three on its nature depending on the activity.
  • 'Integral; a sum-total or complex by realizing the objective
  • Managerial views as just concerned with management in a purposeful pursuit
  • "administrator", the term enshrines this shade to charge management
  • In a hypothetical enterprise, every person or not, are admin or not.

Time spent chart

  • Table 1. illustrates Time Spent in Administrative Activities According to Job Grade.
  • Workman = 5 administrative% 10% Other managerial activities and 85% Technical abilities
  • Foreman = 15 administrative% 25% Other managerial activities and 60% Technical abilities
  • Shop manager = 25 administrative% 30% Other managerial activities and 45% Technical abilities
  • Departmental Head = 35 administrative% 35% Other managerial activities and 30% Technical abilities
  • Plant Manager = 40 administrative% 45% Other managerial activities and 15% Technical abilities

Qualities of Administration

  • Coordination over Expertise.
  • Constant improvement and Improvements.
  • Focus on functions over specifics.
  • Exercise control with Leadership

Control in Administration

  • Includes informing of progress
  • Understanding tendencies, predict results
  • Knows when and how action initiates
  • Not preventing, restricting, or acting all actions
  • Not obtaining others approval, or not stating policy
  • Uses policy to guide actions, when to take decisions
  • Delegated well, works makes workers know he can decide without displeasure

Characteristics of Administration

  • In broader terms, Administration is considered the organization and management of human and material resources to achieve a stated goal
  • It is the "cabinet", sum for activities
  • It refers direction to controlling resources
  • Essential qualities include cooperation, finding better practices, performing functions, and management.

Concept - Management

Several meanings linked, such as:

  • As refreing to group
  • as process demanding performance function.
  • Management as an academic, its the science or act managing with a focus getting others done.

Main Takeaways

  • Definition states coordination organizational resources planning, organizing, directing, controlling, attain objectives.
  • Organization's goal management which process goals attains.

Origin and Science

  • Art is pattern on vision, on many parts together.
  • Need technical, conceptual
  • Knowledge, skill together
  • Depends judgement, not scientific measurement

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Explore the relationship between management theories and organizational outcomes. Understand the role of organizational politics and cross-cultural application. Discover the benefits of mastering and applying management theory principles.

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