Podcast
Questions and Answers
A manager's role involves comparing actual performance with set goals and making corrections if necessary.
A manager's role involves comparing actual performance with set goals and making corrections if necessary.
True
A manager who focuses on building strong relationships with employees and encouraging teamwork is likely fulfilling an 'informational' role.
A manager who focuses on building strong relationships with employees and encouraging teamwork is likely fulfilling an 'informational' role.
False
A company with a highly centralized structure is likely to have a very flat organizational chart.
A company with a highly centralized structure is likely to have a very flat organizational chart.
False
A manager who uses a 'democratic' leadership style is likely to make decisions solely on their own, without input from team members.
A manager who uses a 'democratic' leadership style is likely to make decisions solely on their own, without input from team members.
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SMART goals are specific, measurable, achievable, relevant, and time-bound.
SMART goals are specific, measurable, achievable, relevant, and time-bound.
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A manager's role as a figurehead is primarily focused on motivating employees to achieve organizational goals.
A manager's role as a figurehead is primarily focused on motivating employees to achieve organizational goals.
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The liaison role involves creating connections with people outside of the manager's immediate department to benefit the organization.
The liaison role involves creating connections with people outside of the manager's immediate department to benefit the organization.
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A manager's leadership style can be influenced by their role as a liaison.
A manager's leadership style can be influenced by their role as a liaison.
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The figurehead role is considered a core managerial role, meaning it's essential for all managers.
The figurehead role is considered a core managerial role, meaning it's essential for all managers.
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Developing strategic alliances is an essential part of the leader role.
Developing strategic alliances is an essential part of the leader role.
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The Entrepreneur role in management focuses on setting priorities and allocating resources.
The Entrepreneur role in management focuses on setting priorities and allocating resources.
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Human skills are particularly important for top managers in an organization.
Human skills are particularly important for top managers in an organization.
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The role of a Disturbance Handler primarily involves negotiating employee raises.
The role of a Disturbance Handler primarily involves negotiating employee raises.
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Low-level managers predominantly need technical skills to perform their tasks effectively.
Low-level managers predominantly need technical skills to perform their tasks effectively.
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Conceptual skills help managers understand how different subunits in an organization interact.
Conceptual skills help managers understand how different subunits in an organization interact.
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Negotiators in management are responsible for responding to immediate operational issues.
Negotiators in management are responsible for responding to immediate operational issues.
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Study Notes
Controlling
- Monitor activities' performance to compare actual performance with set goals
- Evaluate performance to identify any disturbances and take corrective action to get back on track
- Ensure all activities are accomplished as planned to achieve set goals
Management Roles
- Management roles refer to specific actions or behaviors expected of a manager
- There are three types of managerial roles: Interpersonal, Informational, and Decisional
Decisional Roles
- Entrepreneur: adapt to change and innovation
- Disturbance Handler: respond to pressures and problems that demand immediate attention and action
- Resource Allocator: set priorities and decide on the use of resources
- Negotiator: continually negotiate schedules, projects, goals, outcomes, resources, and employee raises to accomplish goals
Management Skills
- Technical Skills: job-specific knowledge and techniques needed to perform work tasks proficiently
- Human Skills: ability to work well with others individually and in groups
- Conceptual Skills: ability to see the organization as a whole and understand relationships among subunits and the external environment
Skills Needed at Different Managerial Levels
- Top Managers: require Conceptual Skills
- Middle Managers: require Human Skills
- Low-Level Managers: require Technical Skills
Interpersonal Roles
- Figurehead: perform ceremonial duties to represent the organization
- Leader: motivate and encourage workers to accomplish organizational objectives
- Liaison: develop alliances with people outside their units to help the organization
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Description
This quiz covers the controlling aspect of management roles, including monitoring performance, comparing with set goals, evaluating and correcting disturbances to achieve planned goals.
