Management Roles and Functions
42 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which function of management involves establishing objectives and determining the methods to achieve them?

  • Organizing
  • Controlling
  • Leading
  • Planning (correct)

    • A company that meets legal requirements but does not strive for ethical improvements beyond compliance is demonstrating which social responsibility strategy?

  • Obstructionist
  • Defensive (correct)
  • Proactive
  • Accommodative

    • The behavioral school of management theory primarily focuses on:

  • Creating efficient workflows using strict rules
  • Streamlining processes through technology
  • Minimizing waste through assembly line techniques
  • Understanding human relations and group dynamics (correct)

    • Which management function is demonstrated by a manager who provides guidance to enhance their team's performance?

    <p>Leading</p> Signup and view all the answers

    Which social responsibility strategy is characterized by actively seeking opportunities to contribute positively to society, beyond what's required?

    <p>Proactive</p> Signup and view all the answers

    Which management function involves setting goals and determining the best course of action to achieve them?

    <p>Planning</p> Signup and view all the answers

    A manager who is responsible for overseeing the day-to-day tasks of production workers is best described as a:

    <p>Line Manager</p> Signup and view all the answers

    Which of the following best describes a manager who provides support and advice to other departments, rather than managing production directly?

    <p>Staff Manager</p> Signup and view all the answers

    An organization that assigns shifts to employees to manage workload is demonstrating which management function?

    <p>Organizing</p> Signup and view all the answers

    What is the term for the belief that one's own ethical standards should be applied universally?

    <p>Ethical Imperialism</p> Signup and view all the answers

    A company that chooses to avoid social responsibility and acts unethically to maximize profits is following which social responsibility strategy?

    <p>Obstructionist Strategy</p> Signup and view all the answers

    Which of the following is NOT a characteristic of an organization?

    <p>Profitability</p> Signup and view all the answers

    A manager who is responsible for the operations of a whole business area encompassing several departments is called a:

    <p>General Manager</p> Signup and view all the answers

    What do managers do?

    <p>Managers guide others to get work done and help the organization reach its goals.</p> Signup and view all the answers

    What is the role of top managers?

    <p>Top managers, like CEOs, decide the company's big goals and direction.</p> Signup and view all the answers

    What is the responsibility of middle managers?

    <p>Middle managers turn the big goals into steps for their teams.</p> Signup and view all the answers

    What is the role of a team leader?

    <p>A team leader is someone in charge of a small group of people working together.</p> Signup and view all the answers

    What is a supervisor's job?

    <p>A supervisor directly oversees workers doing the day-to-day tasks.</p> Signup and view all the answers

    What is the primary responsibility of a line manager?

    <p>A line manager manages employees who directly make the company's products or deliver services.</p> Signup and view all the answers

    What does a staff manager do?

    <p>A staff manager advises or supports others but doesn't directly manage production.</p> Signup and view all the answers

    What is the role of an administrator?

    <p>An administrator manages daily operations in places like schools, hospitals, or non-profits.</p> Signup and view all the answers

    What is the role of a functional manager?

    <p>A functional manager is responsible for one specific area, like marketing or HR.</p> Signup and view all the answers

    What is the role of a general manager?

    <p>A general manager is in charge of several areas or the whole business unit.</p> Signup and view all the answers

    What does planning involve?

    <p>Planning involves setting goals and figuring out how to achieve them.</p> Signup and view all the answers

    What is organizing in terms of management?

    <p>Organizing is arranging resources and tasks to meet goals.</p> Signup and view all the answers

    What is the essence of leading in management?

    <p>Leading involves motivating and guiding people to do their best work.</p> Signup and view all the answers

    What does controlling involve in the management process?

    <p>Controlling involves checking if things are going as planned and fixing problems.</p> Signup and view all the answers

    What does cultural relativism mean?

    <p>Cultural relativism is believing different cultures have different values, and that's okay.</p> Signup and view all the answers

    What is ethical imperialism?

    <p>Ethical imperialism is believing your own values should apply everywhere.</p> Signup and view all the answers

    What is Corporate Social Responsibility (CSR)?

    <p>CSR is businesses doing good for society and the environment.</p> Signup and view all the answers

    Who are stakeholders?

    <p>Stakeholders are people or groups affected by a company's actions, like customers, employees, or the community.</p> Signup and view all the answers

    Describe the obstructionist strategy in terms of corporate social responsibility.

    <p>Obstructionist Strategy is avoiding responsibility and doing unethical things to save money.</p> Signup and view all the answers

    What defines a defensive strategy in terms of CSR?

    <p>The defensive strategy only does the bare minimum required by law.</p> Signup and view all the answers

    What is an accommodative strategy in terms of corporate social responsibility?

    <p>The accommodative strategy involves doing the right thing when asked or expected to.</p> Signup and view all the answers

    What is a proactive strategy in terms of corporate social responsibility?

    <p>The proactive strategy actively works to help society and solve problems.</p> Signup and view all the answers

    What does ethics comprise?

    <p>Ethics is knowing the difference between right and wrong and acting responsibly.</p> Signup and view all the answers

    What is the purpose of an organization?

    <p>An organization's purpose is the specific goals it aims to achieve.</p> Signup and view all the answers

    What does organizational structure refer to?

    <p>Organizational structure is a system of roles and rules to organize work.</p> Signup and view all the answers

    What are the people in an organization?

    <p>Employees in an organization work together to get things done.</p> Signup and view all the answers

    What is the focus of the Classical School of management?

    <p>The Classical School of management is focused on making work more efficient with clear tasks and rules.</p> Signup and view all the answers

    What is the focus of the Behavioral School of management?

    <p>The Behavioral School of management focuses on understanding people and teamwork.</p> Signup and view all the answers

    Explain the focus of the Modern School of management?

    <p>The Modern School of management is focused on adapting to change and using technology to solve problems.</p> Signup and view all the answers

    Study Notes

    Management Roles and Types

    • Managers: Individuals who guide others to achieve organizational goals.
    • Top Managers: High-level leaders (e.g., CEOs) who set the overall company direction.
    • Middle Managers: Implement strategic goals and oversee teams.
    • Team Leaders: Manage small work groups.
    • Supervisors: Manage day-to-day tasks of employees.
    • Line Managers: Oversee employees directly involved in producing products or delivering services.
    • Staff Managers: Provide support and advice without direct management of production.
    • Administrators: Manage daily operations in places like schools, hospitals, or nonprofits.
    • Functional Managers: Focus on a particular area (e.g., marketing, HR).
    • General Managers: Oversee multiple areas or an entire business unit.

    Functions of Management

    • Planning: Establishing objectives and strategies to reach goals. (e.g., planning a sale to increase customer traffic)
    • Organizing: Arranging resources and tasks to meet objectives. (e.g., assigning shifts to employees for peak days)
    • Leading: Motivating and guiding employees to achieve optimal performance. (e.g., encouraging sales teams to meet targets)
    • Controlling: Monitoring progress, comparing performance to plans, and addressing deviations. (e.g., reviewing budgets to ensure spending aligns with targets)

    Ethics and Social Responsibility

    • Cultural Relativism: The belief that different cultures have different values, and that each is equally valid.
    • Ethical Imperialism: The belief that one's own values should be applied universally.
    • Corporate Social Responsibility (CSR): Companies' efforts to contribute positively to society and the environment.
    • Stakeholders: Individuals or groups impacted by a company's actions (e.g., customers, employees, community).
    • Social Responsibility Strategies:
      • Obstructionist: Avoiding responsibility, acting unethically to save money. (e.g., polluting and concealing it)
      • Defensive: Adhering only to legal requirements; minimal social responsibility. (e.g., meeting safety guidelines but not advancing worker conditions)
      • Accommodative: Acting ethically when expected or requested. (e.g., donating to charity)
      • Proactive: Taking action to solve societal problems or improve the environment voluntarily. (e.g., developing eco-friendly products)

    Ethics

    • Ethics: Recognizing the difference between right and wrong and acting responsibly.

    Organizational Characteristics

    • Purpose: Organizations have defined goals.
    • Structure: Defined roles and rules guide operations.
    • People: Employees contribute collaboratively.

    Management Theories (Schools of Thought)

    • Classical School: Focused on efficiency through clear tasks, rules, and procedures; (e.g., assembly lines).
    • Behavioral School: Emphasized understanding people, teamwork, and job satisfaction; (e.g., encouraging employee suggestions for improvement).
    • Modern School: Focused on adapting to change; utilizing technology and data for decisions; (e.g., using data for better decision-making).

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Description

    Explore the various roles and functions of management in organizations. Learn about the different types of managers, including top managers, middle managers, and team leaders, as well as key functions such as planning, organizing, and more. This quiz will test your understanding of how management operates at different levels.

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser