Podcast
Questions and Answers
Structured problems involve goals that are vague and hard to identify.
Structured problems involve goals that are vague and hard to identify.
False (B)
Programmed decisions are typically made in response to unique, nonrecurring situations.
Programmed decisions are typically made in response to unique, nonrecurring situations.
False (B)
Unstructured problems are characterized by a lack of complete and clear information, requiring custom-made solutions.
Unstructured problems are characterized by a lack of complete and clear information, requiring custom-made solutions.
True (A)
A rule is a general guideline for making decisions about a structured problem.
A rule is a general guideline for making decisions about a structured problem.
Nonprogrammed decisions are repetitive and can be managed through established procedures.
Nonprogrammed decisions are repetitive and can be managed through established procedures.
An example of a structured problem is entering a new market.
An example of a structured problem is entering a new market.
Policies can be defined as a series of interrelated steps that guide responses to structured problems.
Policies can be defined as a series of interrelated steps that guide responses to structured problems.
Routine maintenance is an example of a nonstructured problem.
Routine maintenance is an example of a nonstructured problem.
Flashcards
Programmed Decision
Programmed Decision
A decision-making approach for recurring situations where clear goals, known information, and defined problem solutions exist.
Procedure
Procedure
A type of programmed decision that involves a series of steps to address a recurring structured problem.
Rule
Rule
A type of programmed decision that sets clear limitations on what can or cannot be done in a specific situation.
Policy
Policy
A type of programmed decision that provides general guidelines for addressing a structured problem.
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Unstructured Problem
Unstructured Problem
A problem where goals are unclear, information is ambiguous, and solutions are unique and require custom-made approaches.
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Nonprogrammed Decision
Nonprogrammed Decision
A decision-making approach for unique, nonrecurring situations where information is incomplete and solutions are novel.
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Planning
Planning
The process of setting goals, strategies, and plans to achieve organizational objectives. It answers questions about long-term goals, strategies, short-term objectives, and goal difficulty.
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Leading
Leading
The process of influencing others to achieve organizational goals. It addresses issues like employee motivation, effective leadership styles, change impact on productivity, and conflict stimulation.
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Management Problems and Decisions
- Planning: Focuses on long-term organizational objectives, strategies to achieve them, short-term objectives, and appropriate difficulty levels for individual goals.
Leading
- Motivational Issues: Addresses methods for handling low employee motivation.
- Effective Leadership: Examines choosing the best leadership style for specific situations.
- Change Impacts: Analyzes how changes affect worker productivity.
- Conflict Stimulation: Identifies when initiating conflict is beneficial.
Organizing
- Span of Control: Determines the optimal number of employees reporting to a manager.
- Centralization: Evaluates the appropriate degree of centralization in an organization.
- Job Design: Explores optimal methods for designing jobs.
- Structural Changes: Analyzes when a change in organizational structure is necessary.
Controlling
- Controllable Activities: Identifies activities within an organization needing monitoring.
- Control Methods: Explores suitable methods for monitoring those activities.
- Significant Deviations: Defines when performance deviations merit attention.
- Management Information Systems: Evaluates the needed type of management information system.
Types of Problems and Decisions
Structured Problems
- Clear Goals: Goals are well-defined.
- Previous Occurrence: Problems are familiar and have been encountered before.
- Complete Information: All necessary information is available and complete.
- Programmed Decisions: Repetitive decisions solvable with routine approaches.
- Types: Rules, policies, procedures
- Examples: Inventory control, employee scheduling, maintenance tasks, payroll processing
Unstructured Problems
- New/Unusual: Problems are novel and unique.
- Ambiguous Information: Information is unclear or incomplete.
- Custom Solutions: Require tailor-made solutions.
- Nonprogrammed Decisions: Unique, non-repeating decisions.
- Examples: Entering new markets, crisis response, mergers and acquisitions
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