Management Problems and Decisions
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Questions and Answers

Programmed decisions are unique and nonrecurring.

False

Structured problems are characterized by complete ambiguity and require innovative solutions.

False

A policy serves as a general guideline for making decisions about structured problems.

True

Unstructured problems can be managed using predefined procedures.

<p>False</p> Signup and view all the answers

Significant performance deviations are always easy to identify in controlling activities.

<p>False</p> Signup and view all the answers

Employee scheduling is considered an example of a structured problem.

<p>True</p> Signup and view all the answers

Nonprogrammed decisions are handled using established rules and guidelines.

<p>False</p> Signup and view all the answers

Handling conflict in management should always be avoided to maintain harmony.

<p>False</p> Signup and view all the answers

Centralization involves having fewer employees report directly to a manager.

<p>False</p> Signup and view all the answers

A rule limits what a manager or employee can do.

<p>True</p> Signup and view all the answers

Study Notes

Management Problems and Decisions

  • Planning: Focuses on setting long-term and short-term objectives, developing strategies to achieve them, and determining appropriate difficulty levels for individual goals. Key questions include: What are the long-term objectives? What strategies will best achieve those objectives? What are the short-term objectives? How challenging should individual goals be?

Leading

  • Leadership Challenges: Includes motivating employees, choosing the best leadership style, assessing change impacts on productivity, and determining when to stimulate conflict. Key questions include; How can I motivate underperforming employees? What is the best leadership style for this situation? How will a specific change affect worker productivity? When is the right time to stimulate conflict?

Organizing

  • Organizational Structure Decisions: Involves determining optimal reporting structures, centralization levels, job design, and appropriate structural changes. Key questions include: How many employees should report directly to me? How centralized should the organization be? How should jobs be designed? When should the organization implement a different structure?

Controlling

  • Control Processes: Focuses on defining activities requiring control, establishing control methods, identifying significant performance deviations, and deciding on a suitable management information system. Key questions include: What activities need to be controlled? How should those activities be controlled? When is a performance deviation significant? What type of management information system should the organization have?

Types of Problems and Decisions

Structured Problems

  • Characteristics: Clear goals, known and previously encountered, readily defined, and complete information.
  • Examples: Inventory reordering, employee scheduling, routine maintenance, payroll processing.

Programmed Decisions

  • Nature: Repetitive choices handled by routine approaches.
  • Types: Rules, policies, and procedures
  • Examples: Inventory reordering, employee scheduling, routine maintenance, payroll processing

Unstructured Problems

  • Characteristics: Novel, unusual, ambiguous or incomplete information; custom-made solutions needed.
  • Examples: Entering a new market, responding to a crisis, mergers and acquisitions.

Nonprogrammed Decisions

  • Nature: Unique, non-recurring choices, requiring unique responses.

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Description

Explore the key concepts of management, including planning, leading, and organizing. This quiz covers essential strategies for setting objectives, motivating employees, and determining organizational structures. Test your knowledge and understanding of effective management practices.

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