Podcast
Questions and Answers
What type of organizational structure would likely be ineffective for a small organization of 50 employees?
What type of organizational structure would likely be ineffective for a small organization of 50 employees?
- Network-based management
- Complex bureaucratic structure (correct)
- Hierarchy based management
- Flat organizational structure
How does the routineness of tasks affect organizational management?
How does the routineness of tasks affect organizational management?
- It eliminates the need for control systems.
- It has no impact on leadership styles.
- It requires different structures for routine vs nonroutine technologies. (correct)
- It simplifies job designs for all technologies.
What is a key understanding derived from environmental uncertainty in management?
What is a key understanding derived from environmental uncertainty in management?
- Stable environments are more challenging to navigate.
- Rapidly changing environments require adaptive management strategies. (correct)
- All environments demand the same management strategies.
- Predictable conditions necessitate less management oversight.
Which of the following historical events emphasized the benefits of division of labor?
Which of the following historical events emphasized the benefits of division of labor?
What is one principle of total quality management (TQM)?
What is one principle of total quality management (TQM)?
Which approach emphasizes adapting management practices based on the context of the situation?
Which approach emphasizes adapting management practices based on the context of the situation?
Frederick W. Taylor is known for which management theory?
Frederick W. Taylor is known for which management theory?
What does the open system view in management focus on?
What does the open system view in management focus on?
What concept did Adam Smith introduce that significantly increased productivity according to early management principles?
What concept did Adam Smith introduce that significantly increased productivity according to early management principles?
Which period marked a significant shift from human power to machine power in production processes?
Which period marked a significant shift from human power to machine power in production processes?
What is the primary focus of the classical approach to management?
What is the primary focus of the classical approach to management?
In what way does technology impact modern organizations according to management principles?
In what way does technology impact modern organizations according to management principles?
How does employee empowerment fit into management practices according to the principles discussed?
How does employee empowerment fit into management practices according to the principles discussed?
What approach considers the specific circumstances of each situation when applying management tactics?
What approach considers the specific circumstances of each situation when applying management tactics?
In terms of organizational management, what characterizes a closed system?
In terms of organizational management, what characterizes a closed system?
Which quality management principle emphasizes understanding customer needs?
Which quality management principle emphasizes understanding customer needs?
What is the primary purpose of using statistical techniques in quality management?
What is the primary purpose of using statistical techniques in quality management?
How does quality management empower employees?
How does quality management empower employees?
Which characteristic defines an open system in an organizational context?
Which characteristic defines an open system in an organizational context?
Why is understanding organization size important in contingency management?
Why is understanding organization size important in contingency management?
What role did the introduction of the Apple II in 1977 play in organizational change?
What role did the introduction of the Apple II in 1977 play in organizational change?
What does the contingency approach to management recognize about organizations?
What does the contingency approach to management recognize about organizations?
Which of the following is a characteristic of closed systems?
Which of the following is a characteristic of closed systems?
What was one of the key benefits of Ford's $5 Workday in 1914?
What was one of the key benefits of Ford's $5 Workday in 1914?
Flashcards
Quality Management
Quality Management
Uses statistical methods to analyze organizational processes, identify issues, and improve quality.
Employee Empowerment
Employee Empowerment
Involving employees in improving organizational processes and problem-solving.
System
System
Set of interconnected and interdependent parts working together to create a whole.
Open System
Open System
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Closed System
Closed System
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Contingency Approach
Contingency Approach
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Organization Size
Organization Size
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Coordination Challenges
Coordination Challenges
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Organizational Structure Efficiency
Organizational Structure Efficiency
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Routine Technology
Routine Technology
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Environmental Uncertainty
Environmental Uncertainty
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Individual Differences
Individual Differences
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Early Management Examples
Early Management Examples
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Classical Management Approach
Classical Management Approach
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Behavioral Approach
Behavioral Approach
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Quantitative Approach
Quantitative Approach
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Job Specialization
Job Specialization
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Adam Smith
Adam Smith
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Industrial Revolution
Industrial Revolution
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Classical Approach
Classical Approach
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Division of Labor
Division of Labor
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Management
Management
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Productivity
Productivity
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Study Notes
Early Management Examples
- Ancient projects like the Egyptian pyramids and the Great Wall of China demonstrated large-scale management.
- These projects involved tens of thousands of people, showcasing the need for planning, organization, and control.
- Someone needed to direct workers, allocate resources, and ensure the work was done as planned
Job Specialization
- Adam Smith's "The Wealth of Nations" (1776) highlighted the concept of division of labor.
- Breaking down jobs into smaller, repetitive tasks increases productivity by boosting worker skill and efficiency.
- This reduces time wasted on task switching and encourages labor-saving innovations.
Industrial Revolution
- The late 18th century saw machine power replacing human power.
- This made factory production more economical than home-based production.
- Large-scale factories needed managers to forecast demand, manage resources, and organize daily activities.
Classical Approach
- Classical approach emphasized efficiency and rationality in organizations and workers.
- Two major theories include scientific management and general administrative theory.
- The key contributors are Frederick Taylor, Frank and Lillian Gilbreth (scientific management); and Henri Fayol, and Max Weber (general administrative theory).
Scientific Management
- Frederick Winslow Taylor's work in 1911 marked a significant moment in modern management thought.
- Scientific management involved utilizing the scientific method to find the "one best way" to perform a job.
Taylor's Scientific Management Principles
- Develop a science for each job element, replacing rule-of-thumb methods.
- Scientifically select, train, teach, and develop workers.
- Heartily cooperate with workers to ensure work aligns with the science.
- Divide work and responsibility between management and workers, allocating tasks to those best suited to them.
Frank and Lillian Gilbreth
- Gilbreths developed a classification scheme for basic hand motions called "therbligs".
- Therbligs provided a precision method for analyzing worker hand movements.
General Administrative Theory
- General administrative theory describes the common management practices.
- Henri Fayol's 14 principles of management offer fundamental guidelines, applicable across all organizations.
Fayol's 14 Principles of Management
- Division of work: Specialization increases efficiency.
- Authority: Managers must have the power to issue orders.
- Discipline: Employees follow rules and regulations.
- Unity of command: Each employee takes orders from only one superior.
- Unity of direction: A single plan governs the actions of workers.
- Subordination of individual interests: Organizational interests trump individual preferences.
- Remuneration: Workers earn fair compensation.
- Centralization: Degree of control held by top management.
- Scalar chain: Clear hierarchy of authority.
- Order: Efficient arrangements of people and materials.
- Equity: Fairness in treatment of employees.
- Stability of tenure of personnel: Stable workforce.
- Initiative: Encouraging worker initiative.
- Esprit de corps: Fostering unity and harmony within the organization.
Max Weber
- Max Weber studied organizations and created a theory of authority structures.
- His ideal type of organization is "bureaucracy", characterized by division of labor, hierarchy, rules, and impersonal relationships.
Behavioral Approach
- Organizational behavior (OB) researches human actions related to work.
- Managers focus on motivating, leading, team building, and resolving conflict.
- Key figures include Robert Owen, Chester Barnard, Hugo Munsterberg, and Mary Parker Follett.
Hawthorne Studies
- Hawthorne studies (1920s-1930s) investigated the human factor in work.
- The studies concluded that group factors affect individual behavior, standards and morale influence output, and security is more significant than monetary rewards.
Quantitative Approach
- The quantitative approach employs quantitative techniques to improve decision making.
- Total quality management (TQM) plays a key role; it focuses on continuous improvement and customer responsiveness.
Contemporary Approaches
- Contemporary approaches recognize the interconnectedness and interdependence of organizational parts.
- Systems approach interprets organizations as interconnected parts with an interaction with the environment.
Contingency Approach
- Contingency approach recognizes organizations as different, necessitating diverse management strategies.
- This approach adapts to various situations, considering factors such as size, technology, environment, and individual differences.
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