Podcast
Questions and Answers
What is the primary focus of co-ordination in management?
What is the primary focus of co-ordination in management?
- Creating a hierarchical structure
- Fostering competition among teams
- Enhancing individual performance
- Achieving organizational goals (correct)
What distinguishes co-ordination from co-operation?
What distinguishes co-ordination from co-operation?
- Co-ordination requires less effort compared to co-operation.
- Co-ordination focuses on individual tasks, while co-operation emphasizes teamwork.
- Co-ordination is structured and controlled, while co-operation is spontaneous. (correct)
- Co-ordination is less important than co-operation in management.
Which of the following is a characteristic of effective communication?
Which of the following is a characteristic of effective communication?
- Clarity and conciseness (correct)
- Ambiguous language
- One-way information flow
- Jargon-heavy vocabulary
What is the primary objective of decision-making?
What is the primary objective of decision-making?
Which type of communication is best suited for conveying sensitive information?
Which type of communication is best suited for conveying sensitive information?
Which scenario demonstrates a lack of decision-making opportunities?
Which scenario demonstrates a lack of decision-making opportunities?
What is a common barrier to effective communication?
What is a common barrier to effective communication?
According to George Terry, what is decision-making primarily about?
According to George Terry, what is decision-making primarily about?
What characterizes a decision-making process when faced with multiple alternatives?
What characterizes a decision-making process when faced with multiple alternatives?
What is a significant merit of oral communication?
What is a significant merit of oral communication?
Which of the following best describes the control process in management?
Which of the following best describes the control process in management?
Why is it important to have alternative courses of action in decision-making?
Why is it important to have alternative courses of action in decision-making?
Which of the following best describes 'decision-making' based on the content?
Which of the following best describes 'decision-making' based on the content?
Which of the following techniques is NOT associated with effective co-ordination?
Which of the following techniques is NOT associated with effective co-ordination?
What example illustrates the need for a series of decisions in achieving a goal?
What example illustrates the need for a series of decisions in achieving a goal?
What happens when there is only one available course of action?
What happens when there is only one available course of action?
What is the primary focus of long-term planning?
What is the primary focus of long-term planning?
Which type of planning is primarily detailed and specific over a period of 2 to 5 years?
Which type of planning is primarily detailed and specific over a period of 2 to 5 years?
What is the focus of divisional planning?
What is the focus of divisional planning?
Short-term planning is best described as planning that covers which period?
Short-term planning is best described as planning that covers which period?
What distinguishes corporate planning from other planning types?
What distinguishes corporate planning from other planning types?
In the context of planning, what does activity planning refer to?
In the context of planning, what does activity planning refer to?
What is an essential aspect of the decision-making process?
What is an essential aspect of the decision-making process?
Which of the following types of planning would primarily involve developing departmental objectives?
Which of the following types of planning would primarily involve developing departmental objectives?
What can result from a decision maker being unaware of available alternatives?
What can result from a decision maker being unaware of available alternatives?
What can indecisiveness in managers lead to?
What can indecisiveness in managers lead to?
Which action is critical when addressing a persistent problem like employee motivation?
Which action is critical when addressing a persistent problem like employee motivation?
Which statement best describes the necessity of quick decision-making in management?
Which statement best describes the necessity of quick decision-making in management?
What hinders effective decision-making in an organization?
What hinders effective decision-making in an organization?
What should accompany decision-making to achieve desired results?
What should accompany decision-making to achieve desired results?
Which feature of planning emphasizes its nature as a target for organizations?
Which feature of planning emphasizes its nature as a target for organizations?
How would you best describe the nature of planning in management?
How would you best describe the nature of planning in management?
Which definition of management emphasizes the role of individuals in the process?
Which definition of management emphasizes the role of individuals in the process?
According to Henry Fayol, which function is not explicitly included in the definition of management?
According to Henry Fayol, which function is not explicitly included in the definition of management?
Which characteristic of management indicates its applicability in various types of organizations?
Which characteristic of management indicates its applicability in various types of organizations?
What does the integrative force characteristic of management primarily focus on?
What does the integrative force characteristic of management primarily focus on?
Which statement correctly reflects a key aspect of the social process nature of management?
Which statement correctly reflects a key aspect of the social process nature of management?
F.W. Taylor is best known for which of the following contributions to management?
F.W. Taylor is best known for which of the following contributions to management?
Which characteristic of management suggests that it draws knowledge from various disciplines?
Which characteristic of management suggests that it draws knowledge from various disciplines?
What is the primary measure of success in management?
What is the primary measure of success in management?
What is the primary focus of the functions of management?
What is the primary focus of the functions of management?
Which of the following best describes the nature of planning?
Which of the following best describes the nature of planning?
In the context of management, what is the primary distinction between administration and management?
In the context of management, what is the primary distinction between administration and management?
What characterizes the decision-making process in management?
What characterizes the decision-making process in management?
What is the main advantage of Management by Objectives (MBO)?
What is the main advantage of Management by Objectives (MBO)?
Which of the following is a limitation of planning?
Which of the following is a limitation of planning?
In what situation might Management by Exception (MBE) be particularly effective?
In what situation might Management by Exception (MBE) be particularly effective?
What is an important characteristic of effective decision-making?
What is an important characteristic of effective decision-making?
Flashcards
What is the definition of Management?
What is the definition of Management?
Management is the process of planning, organizing, staffing, directing, and controlling organizational resources to achieve specific goals effectively. It involves a set of activities to ensure the efficient and productive use of resources.
What's the scope of management?
What's the scope of management?
The scope of management encompasses all organizational levels, from top-level executives to frontline employees. It includes every aspect of the organization's operation, like finance, production, marketing, and human resources.
Why is management important?
Why is management important?
Management is important because it helps organizations to achieve their goals, use resources efficiently, improve productivity, adapt to change, and maintain a competitive edge. Without management, organizations would struggle to function.
What's the difference between administration and management?
What's the difference between administration and management?
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What is planning?
What is planning?
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What is decision making?
What is decision making?
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What is Management by Exception (MBE)?
What is Management by Exception (MBE)?
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What is Management by Objectives (MBO)?
What is Management by Objectives (MBO)?
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What is Coordination?
What is Coordination?
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What's the difference between Coordination and Cooperation?
What's the difference between Coordination and Cooperation?
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What is Controlling?
What is Controlling?
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What is Communication?
What is Communication?
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What are Communication Barriers?
What are Communication Barriers?
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What is Formal Communication?
What is Formal Communication?
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What is Informal Communication?
What is Informal Communication?
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What is Oral Communication?
What is Oral Communication?
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Management is Universal
Management is Universal
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Management is Purposeful
Management is Purposeful
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Management is an Integrative Force
Management is an Integrative Force
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Management is a Social Process
Management is a Social Process
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Management is Multidisciplinary
Management is Multidisciplinary
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Long-term Planning
Long-term Planning
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Medium-term Planning
Medium-term Planning
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Short-term Planning
Short-term Planning
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Corporate Planning
Corporate Planning
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Divisional Planning
Divisional Planning
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Departmental Planning
Departmental Planning
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Decision Making
Decision Making
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When is a decision needed?
When is a decision needed?
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When does the need for decision-making arise?
When does the need for decision-making arise?
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Why is decision-making goal-oriented?
Why is decision-making goal-oriented?
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Illustrate decision-making with an example.
Illustrate decision-making with an example.
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Define decision-making according to Haynes and Massie.
Define decision-making according to Haynes and Massie.
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How would George Terry define decision-making?
How would George Terry define decision-making?
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How is the best option selected during decision-making?
How is the best option selected during decision-making?
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What is the significance of decision-making?
What is the significance of decision-making?
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Unavailability of Information
Unavailability of Information
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Resistance to Decisions
Resistance to Decisions
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Implementation and Review
Implementation and Review
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Indecisiveness
Indecisiveness
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Failure to Diagnose Properly
Failure to Diagnose Properly
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Quick Decisions
Quick Decisions
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Ignorance of Alternatives
Ignorance of Alternatives
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Study Notes
Management Principles (Office Secretaryship)
- Published by: Government of Tamilnadu, Tamilnadu Textbook Corporation
- Edition: 2010, First Edition
- Purpose: Vocational Education, Higher Secondary - First Year
- Untouchability: Is a sin, a crime, and inhuman. (Not for sale)
Contents
- Introduction to Management: Includes origin, introduction, meaning, definition, nature & characteristics, scope, importance, administration vs management, levels, management as an art or science, management as a profession, functions, principles, Management by Objectives (MBO), Management by exception (MBE).
- Planning and Decision Making: Meaning, definitions of planning, nature, importance/merits, limitations, process/steps, elements, kinds of planning, meaning of decision-making, definition, characteristics, types of managerial decision and process
- Organisation and Delegation of Authority: Meaning, definition, nature of organisation, principles, advantages, process/steps, formal & informal organisation, distinction, organisational structure (types), line organisation, Line & Staff Organisation, Functional Organisation, Committee Organisation, organisational chart, organisation manual, advantages/drawbacks of manual, meaning/definition of delegation, characteristics of delegation, process/steps, Merits & Demerits of delegation, principles of delegation, meaning/definition of Centralisation, merits/de-merits, meaning/definition of decentralisation, merits/de-merits, difference between centralisation & decentralisation
- Co-ordination and Controlling: Meaning/definition of coordination, nature/characteristics, benefits of co-ordination, problems in co-ordination, types of coordination, principles of coordination, techniques of coordination, meaning/definition of controlling, nature/characteristics of control function, control process, merits/de-merits
- Communication: Meaning/definition of communication, nature/characteristics of communication, process of communication, communication skills model, communication skills, benefits of communication, Types of communication, formal & informal communication, upward & downward communication, sideward communication, oral communication, merits/demerits of oral communication, written communication, merits/de-merits of written communication, gestural communication, barriers in communication, measures to overcome communication barriers
- Leadership and Directing: Meaning/definition of leadership, characteristics of leadership, functions of managerial leader, leadership styles (autocratic, democratic, Laissez-faire, functional, institutional, paternalistic), qualities of a leader, meaning/definition of directing, characteristics, role of direction, elements of direction and principles
- Motivation: Meaning/definition of motivation, characteristics, steps/process, merits, types, theories of motivation (Maslow's need hierarchy theory, McGregor's X & Y theory, Ouchi's Z theory, Herzberg's Two-factor theory, McClelland's Need theory, Vroom's Expectancy theory)
- Development of Human Resources (Staffing): Meaning/definition of staffing, recruitment (definition, sources-internal/external, advertisement, employment agencies, on-campus recruitment, deputations, recommendations, labor unions), selection process (steps-receiving application forms, screening, selection tests, interviews, checking of references, physical examination, approving authority, placement), types of tests (achievement, intelligence, personality, aptitude, interest), types of interviews, placement & induction, training (types, on-the-job, off-the-job, lectures, conferences, role playing, case studies, management games, brain storming, sensitivity training, merits of training, process of training.)
Review and Author Information
- Chair Person: C. Natarajan, Principal, State Institute of Commerce Education, Tharamani, Chennai
- Reviewers: Thiru. G. Nallamutthu Pillai & Selvi. K. Satya Bhama, Vocational/ Commerce Teachers from various Tamil Nadu schools/ institutes
- Authors: Tmt. D. Vaijayanthi, Tmt. Nirmala Ravindran & Tmt. M. A. Zehraja Been, Tmt V. S. James Sahayam, Vocational teachers from Tamil Nadu Schools.
- Published by: Tamilnadu Textbook Corporation
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