Management Principles for Office Secretaryship

<p>To attain a specific goal (B)</p> Signup and view all the answers

<p>Written communication (B)</p> Signup and view all the answers

<p>Abandoning an outdated product with no alternatives (B)</p> Signup and view all the answers

<p>Cultural differences (D)</p> Signup and view all the answers

<p>Selecting an alternative from two or more options (D)</p> Signup and view all the answers

<p>It requires evaluation of merits and demerits (B)</p> Signup and view all the answers

<p>It enables instant feedback. (C)</p> Signup and view all the answers

<p>Monitoring performance and taking corrective action. (A)</p> Signup and view all the answers

<p>It allows for flexibility in decision processes (B)</p> Signup and view all the answers

<p>A calculated selection of alternatives (D)</p> Signup and view all the answers

<p>Encouraging competition (A)</p> Signup and view all the answers

<p>Choosing between Day and Evening College for studies (D)</p> Signup and view all the answers

<p>Decision-making is unnecessary (D)</p> Signup and view all the answers

<p>Considering factors over a period of 5 to 15 years (C)</p> Signup and view all the answers

<p>Medium-term planning (A)</p> Signup and view all the answers

<p>Specific functional areas such as production and finance (A)</p> Signup and view all the answers

<p>One year or less (D)</p> Signup and view all the answers

<p>It is focused on the entire organization and usually has long-term objectives. (B)</p> Signup and view all the answers

<p>Creating detailed outlines for specific activities typically within one year (D)</p> Signup and view all the answers

<p>Selecting one alternative from available options. (C)</p> Signup and view all the answers

<p>Departmental or unit planning (A)</p> Signup and view all the answers

<p>Ineffective decisions (A)</p> Signup and view all the answers

<p>Missed business opportunities (C)</p> Signup and view all the answers

<p>Perform a proper diagnosis of the issue (B)</p> Signup and view all the answers

<p>Some situations require immediate decisions to avert losses. (A)</p> Signup and view all the answers

<p>Resistance from subordinate staff (B)</p> Signup and view all the answers

<p>Implementation and review of the decision (B)</p> Signup and view all the answers

<p>Goal-oriented (A)</p> Signup and view all the answers

<p>It is an essential and intellectual activity. (B)</p> Signup and view all the answers

<p>Mary Parker Follet's definition (C)</p> Signup and view all the answers

<p>Evaluating (A)</p> Signup and view all the answers

<p>Management is universal (D)</p> Signup and view all the answers

<p>Coordinating team efforts (C)</p> Signup and view all the answers

<p>Management involves interpersonal relationships. (A)</p> Signup and view all the answers

<p>Introducing Scientific Management (D)</p> Signup and view all the answers

<p>Management is multidisciplinar (A)</p> Signup and view all the answers

<p>Attaining specific objectives (A)</p> Signup and view all the answers

<p>Achieving organizational goals (D)</p> Signup and view all the answers

<p>Flexible and dynamic (C)</p> Signup and view all the answers

<p>Management deals with implementation, while administration deals with policies and regulations. (B)</p> Signup and view all the answers

<p>Involving both rational analysis and the exercise of judgment (A)</p> Signup and view all the answers

<p>It encourages collaboration between management and staff. (B)</p> Signup and view all the answers

<p>Can lead to rigidity if not adapted (B)</p> Signup and view all the answers

<p>In highly standardized operations where deviations are rare (B)</p> Signup and view all the answers

<p>Incorporating both quantitative and qualitative data (B)</p> Signup and view all the answers

Management is the process of planning, organizing, staffing, directing, and controlling organizational resources to achieve specific goals effectively. It involves a set of activities to ensure the efficient and productive use of resources.

The scope of management encompasses all organizational levels, from top-level executives to frontline employees. It includes every aspect of the organization's operation, like finance, production, marketing, and human resources.

Management is important because it helps organizations to achieve their goals, use resources efficiently, improve productivity, adapt to change, and maintain a competitive edge. Without management, organizations would struggle to function.

Administration is a broader term that focuses on the overall operation and governance of an organization. Management, on the other hand, is more focused on achieving specific goals within an organization. Administration sets the policies, whereas management implements them and oversees the daily operations.

Planning is the process of setting goals, developing strategies, and identifying resources to achieve desired outcomes. It involves defining objectives, outlining plans, and establishing timelines for actions.

Decision making is the process of choosing the best course of action from available alternatives. It involves analyzing information, evaluating options, considering risks and rewards, and taking action.

Process of identifying, recognizing, and prioritizing decisions that require management intervention. It involves focusing on areas where deviations from standards or goals occur, requiring action to correct the course.

Management by Objectives (MBO) is a goal-setting process that involves setting clear objectives, defining performance standards, and providing feedback to employees. It's a collaborative approach where managers and employees work together to achieve desired results.

Coordination involves ensuring all activities in an organization work together harmoniously to achieve goals. It's like an orchestra where each instrument plays its part for a beautiful melody.

Cooperation involves people working together willingly to achieve a common goal. It's like a group project, everyone contributes their skills and talents towards a shared objective.

Controlling is the process of monitoring and evaluating performance, comparing it to plans, and taking corrective action. It ensures that activities are on track and goals are achieved.

Communication involves sending, receiving, and understanding information between individuals and groups. It's the lifeblood of an organization, enabling smooth functioning and collaboration.

Barriers in communication can hinder information flow. These obstacles can be misunderstandings, noise, cultural differences, or lack of clarity.

Formal communication follows established channels within an organization, typically through written memos, reports, or official meetings.

Informal communication takes place outside of official channels, through casual conversations, gossip, or social gatherings.

Oral communication involves using spoken words to convey messages through presentations, speeches, or discussions.

Management is present in every type of group, be it a family, club, government, army or business. Each organization may have different styles, but the core goal is to utilize resources effectively to achieve common objectives.

It's all about achieving specific goals. It acts as a tool to accomplish pre-determined targets. All activities within management are designed to reach these goals. The success of management is measured by how well it achieves those objectives.

The core of management is to bring together individual efforts into a unified team. It involves aligning personal goals with the overall goals of the organization. This means integrating all resources, including human and material, to work in harmony.

Management deals with people and their relationships. It's about the interactions between individuals and how those interactions contribute to the organization's success.

Management relies on various fields like engineering, sociology, psychology, economics, anthropology, etc. This wide range of knowledge helps to deal with human behavior in ever-changing situations.

Planning that outlines a company's long-term direction, considering economic, social, and technological factors. It involves setting goals for a period of 5 to 15 years, like developing new products or entering new markets.

Planning that focuses on a shorter time frame, usually between 2 to 5 years, providing more detailed strategies than long-term planning. It involves setting specific goals for activities such as material procurement and sales.

Planning that covers the shortest time period, usually one year, and focuses on specific activities with clear deadlines. It involves creating detailed plans for annual production, sales, or marketing campaigns.

Planning that involves setting goals and strategies for the entire company. It's usually long-term and led by top management, aiming to ensure the organization's overall success.

Planning that focuses on specific divisions within a company, like production, sales, or finance. It sets goals and strategies for these functional areas to contribute to the overall corporate plan.

Planning that focuses on developing detailed plans for individual departments or units within a division to achieve their divisional objectives. It involves setting goals and outlining strategies for each department to contribute to the overall divisional success.

The process of choosing the best option from several available alternatives. It involves analyzing information, evaluating options, considering risks and rewards, and making a decision based on the best available information.

The need for decision-making arises when there are multiple options available for a particular situation. This means that a decision can only be made when there is more than one possible course of action.

Decision-making becomes necessary when there are multiple ways to achieve the desired outcome – choices exist.

Every decision-making process aims to achieve a specific desired outcome or goal.

A business enterprise evaluating different machinery models to select the one offering maximum benefits exemplifies decision-making.

Decision-making is selecting the best option from a set of alternatives that is thought to fulfill the decision problem's objective better than others.

Decision-making is selecting an alternative out of two or more possibilities to determine a course of action or an opinion.

The process of making the best decision involves examining the merits and demerits of all the alternative options.

Decision-making is a vital process for both individuals and organizations, ensuring well-informed and strategic choices to achieve goals.

The information needed to make a good decision is not available, leading to delays or inaccurate choices.

When subordinates resist a decision because they feel it's harmful to their personal interests, even though it might benefit the company.

Decision-making alone is insufficient. Implementing the decision consistently and monitoring progress regularly is necessary to achieve expected results.

Some managers find it difficult to make decisions quickly, potentially leading to missed opportunities or hasty, poorly thought-out choices.

Assuming a problem has a specific cause without thoroughly analyzing it can result in ineffective solutions.

Decisions must be made promptly when urgency demands it. However, not all managers can make correct quick decisions, which could lead to negative consequences.

A decision-maker's lack of awareness of available alternatives can result in suboptimal choices and unexpected outcomes.