BME 1101: Administrative Management Prelims

Questions and Answers

What does 'management' refer to in the context of office management?

A set of rules for managing time

Making decisions without regard to efficiency

A process of designing and maintaining an internal environment (correct)

Focusing solely on individual performance

Unity of Command states that each employee should report to multiple superiors.

False

What are the five functions of management according to POSDC?

Planning, Organizing, Staffing, Directing, Controlling

The principle of __________ states that group interests should supersede those of individuals.

Subordination of Individual Interest Signup and view all the answers

Match the following principles of management with their descriptions:

Unity of Command = Each employee should have one superior only. Unity of Direction = Each group should have one head and one plan. Subordination of Individual Interest = Group interests should supersede individual interests. Division of Work = Specialization leads to higher efficiency. Signup and view all the answers

Which of the following best describes the meaning of a modern office?

A place where business is carried on and organized Signup and view all the answers

An internal environment in an organization includes only the physical workspace.

False Signup and view all the answers

What is meant by 'efficiency' in an organizational context?

Performing a task using less money or resources Signup and view all the answers

What is the primary function of staffing in an organization?

Filling job positions with the right people Signup and view all the answers

Planning involves determining staffing needs only.

False Signup and view all the answers

What is the universal process of organizing people and resources called?

Administration Signup and view all the answers

The process of direction includes leadership, __________, and supervision.

communication Signup and view all the answers

Match the following office management functions with their definitions:

Planning = Deciding in advance what to do Organizing = Combining individual work with necessary facilities Directing = Issuing instructions to subordinates Supervision = Ensuring conformity between planned and actual actions Signup and view all the answers

Which function of office management is concerned with establishing goals?

Planning Signup and view all the answers

What is the first fundamental function of management as per Terry?

Planning Signup and view all the answers

Directing involves the process of stimulating an individual to take action.

True Signup and view all the answers

According to Oliver Sheldon, organization is the process of combining works for efficiency.

True Signup and view all the answers

What are the two types of planning administrators engage in?

Short-range and long-range planning Signup and view all the answers

What does staffing in an organization refer to?

The selection of men for various jobs. Signup and view all the answers

The process of ________ involves coordinating efforts among all elements in an organization.

controlling Signup and view all the answers

Match the management functions with their descriptions:

Planning = Selecting and relating facts and making use of assumptions Staffing = Choosing and preparing individuals for specific roles Directing = Leading people to achieve organizational goals Controlling = Coordinating efforts among all elements in an organization Signup and view all the answers

Which of the following is NOT a part of the motivating process?

Delegation of authority Signup and view all the answers

Organizing involves grouping responsibilities into departments or divisions.

True Signup and view all the answers

What is one of the primary responsibilities of a management assistant?

Processing incoming mail Signup and view all the answers

Administrative management functions are only concerned with office equipment.

False Signup and view all the answers

What skills are required for directing?

Exceptional interpersonal skills and the ability to motivate people. Signup and view all the answers

Name one of the basic functions of an office.

Filing Signup and view all the answers

The management function includes planning, organizing, staffing, directing, controlling, communication, and _______.

coordinating Signup and view all the answers

Match the following office functions with their descriptions:

Processing incoming mail = Handling messages sent to the office Typing = Creating written documents from speech Records retrieval = Finding and providing stored information Filing = Organizing documents in a systematic way Signup and view all the answers

Which of the following activities is NOT a function typically carried out by an office?

Marketing products Signup and view all the answers

An efficient office operation requires an entity to measure performance.

True Signup and view all the answers

What must an office supply to different departments and outside bodies?

Information Signup and view all the answers

What is one of the functions of a modern office regarding costs?

Discharging functions of controlling office costs Signup and view all the answers

An office is only concerned with internal relations and does not need to maintain good relations with the public.

False Signup and view all the answers

What types of records are typically retained by an office for future reference?

Correspondence, letters, invoices, orders, financial and cost records, minutes. Signup and view all the answers

One function of the office is _____ of assets to ensure organizational security.

safeguarding Signup and view all the answers

Match the following office functions with their descriptions:

Public Relations = Maintaining relations with outside entities Retention of Records = Keeping records such as invoices and correspondence Safeguarding Assets = Protecting the organization's resources Mechanization = Implementing technology to reduce manual work Signup and view all the answers

Study Notes

Office Management and Functions

Management Definition: A process of designing and maintaining an internal environment for group effectiveness and efficiency towards organizational goals.
Office Definition: A place where business activities are carried out; involves both administrative and operational tasks.

Principles of Management (DADUUS)

Unity of Command: Each employee should report to one superior only.
Unity of Direction: Groups working towards the same objectives must have one head and plan.
Subordination of Individual Interest to Group Interest: Group objectives take precedence over individual goals, managed by reconciling any differences.

Functions of Management (POSDC)

Planning: Establishing what to do, how, when, and by whom; lays the groundwork for managerial action.
Organizing: Structuring workplace responsibilities and relationships to ensure coordinated efforts.
Staffing: Filling job positions with the right people; involves recruitment, job descriptions, and screening.
Directing: Guiding and motivating staff to achieve organizational objectives; includes leadership, communication, supervision, and motivation.
Controlling: Monitoring performance, measuring results, and implementing corrective actions when necessary.

Office Management Functions

Administrative Management Functions: Management of office assets and oversight of tasks related to efficient operation.
Basic Routine Functions: Involve common clerical tasks such as managing correspondence, filing, and record-keeping.

Modern Office Functions

Controlling Office Costs: Essential to use scientific methods, mechanize tasks, and implement time-saving devices.
Public Relations: Maintaining positive relations with other departments and the public enhances company goodwill and reputation.
Record Retention: Safeguarding essential documents such as correspondence, invoices, and financial records for future reference.
Safeguarding Assets: Protecting both fixed and movable assets of the organization through proper management and oversight.

Directing and Supervising

Leadership: Ability to influence others positively towards shared goals.
Communication: Continuous feedback loop for effective information exchange.
Motivation: Drives individuals to take action, satisfied by needs either through power, incentives, or fulfilling personal goals.

Importance of Coordination

Coordination of efforts is vital for internal consistency and alignment towards common objectives, fostering a unified work environment.

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Description

This quiz covers the essential concepts of administrative management and office automation as per Module 1. It includes questions on office functions, efficiency in management, and principles such as unity of command. Prepare yourself for your prelims with this comprehensive review.

BME 1101: Administrative Management Prelims

Questions and Answers

What does 'management' refer to in the context of office management?

Unity of Command states that each employee should report to multiple superiors.

What are the five functions of management according to POSDC?

The principle of __________ states that group interests should supersede those of individuals.

Match the following principles of management with their descriptions:

Which of the following best describes the meaning of a modern office?

An internal environment in an organization includes only the physical workspace.

What is meant by 'efficiency' in an organizational context?

What is the primary function of staffing in an organization?

Planning involves determining staffing needs only.

What is the universal process of organizing people and resources called?

The process of direction includes leadership, __________, and supervision.

Match the following office management functions with their definitions:

Which function of office management is concerned with establishing goals?

What is the first fundamental function of management as per Terry?

Directing involves the process of stimulating an individual to take action.

According to Oliver Sheldon, organization is the process of combining works for efficiency.

What are the two types of planning administrators engage in?

What does staffing in an organization refer to?

The process of ________ involves coordinating efforts among all elements in an organization.

Match the management functions with their descriptions:

Which of the following is NOT a part of the motivating process?

Organizing involves grouping responsibilities into departments or divisions.

What is one of the primary responsibilities of a management assistant?

Administrative management functions are only concerned with office equipment.

What skills are required for directing?

Name one of the basic functions of an office.

The management function includes planning, organizing, staffing, directing, controlling, communication, and _______.

Match the following office functions with their descriptions:

Which of the following activities is NOT a function typically carried out by an office?

An efficient office operation requires an entity to measure performance.

What must an office supply to different departments and outside bodies?

What is one of the functions of a modern office regarding costs?

An office is only concerned with internal relations and does not need to maintain good relations with the public.

What types of records are typically retained by an office for future reference?

One function of the office is _____ of assets to ensure organizational security.

Match the following office functions with their descriptions:

Study Notes

Office Management and Functions

Principles of Management (DADUUS)

Functions of Management (POSDC)

Office Management Functions

Modern Office Functions

Directing and Supervising

Importance of Coordination

Studying That Suits You

Description

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