Podcast
Questions and Answers
Which of the following is NOT one of the three levels of managers?
Which of the following is NOT one of the three levels of managers?
- First-line
- Middle
- Senior (correct)
- Top
What skills do managers need to manage effectively?
What skills do managers need to manage effectively?
- Analytical, creative, and practical
- Technical, human, and conceptual (correct)
- Logical, social, and emotional
- Physical, mental, and emotional
What is the difference between efficiency and effectiveness?
What is the difference between efficiency and effectiveness?
- Efficiency and effectiveness are the same thing.
- Efficiency refers to getting the most output from the least amount of resources, while effectiveness refers to achieving personal goals.
- Efficiency refers to achieving organizational goals, while effectiveness refers to getting the most output from the least amount of resources. (correct)
- Efficiency refers to achieving personal goals, while effectiveness refers to achieving organizational goals.
What are the four management functions?
What are the four management functions?
What are the 10 roles of managers?
What are the 10 roles of managers?
Who is considered the "father" of scientific management?
Who is considered the "father" of scientific management?
What did Taylor's principles of scientific management include?
What did Taylor's principles of scientific management include?
What did Max Weber emphasize in his theory of authority?
What did Max Weber emphasize in his theory of authority?
What are time and motion studies used for today?
What are time and motion studies used for today?
What are incentive systems designed based on?
What are incentive systems designed based on?
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Study Notes
- Managers coordinate and oversee the work of others to achieve organizational goals.
- There are three levels of managers: top, middle, and first-line.
- Managers need technical, human, and conceptual skills to manage effectively.
- Efficiency refers to getting the most output from the least amount of resources, while effectiveness refers to achieving organizational goals.
- The four management functions are planning, organizing, leading, and controlling.
- Managers have 10 roles grouped around interpersonal relationships, information transfer, and decision-making.
- Ancient management involved a tremendous number of employed people.
- Adam Smith advocated for job specialization to increase productivity.
- The Industrial Revolution created large organizations in need of management.
- There is a universal need for management and various approaches to it.
- Frederick W. Taylor is the "father" of scientific management.
- Taylor developed the theory of scientific management.
- Taylor's principles include developing a science for each element of an individual's work.
- Frank and Lillian Gilbreth focused on increasing worker productivity through the reduction of wasted motion.
- Henri Fayol believed in principles of management that applied to all organizational situations.
- Fayol's 14 principles of management include unity of command and equity.
- Max Weber developed a theory of authority based on an ideal type of organization (bureaucracy).
- Weber emphasized rationality, predictability, and impersonality.
- Time and motion studies are used today to increase productivity.
- Incentive systems are designed based on output.
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