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What is the primary function of planning in management?
What is the primary function of planning in management?
Which of the following is NOT a factor summarizing the essential nature of planning?
Which of the following is NOT a factor summarizing the essential nature of planning?
What is one reason planning is important in an organization?
What is one reason planning is important in an organization?
Which of the following failures can lead to poor management planning?
Which of the following failures can lead to poor management planning?
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How is the efficiency of a plan primarily evaluated?
How is the efficiency of a plan primarily evaluated?
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What key aspect does planning unify in an organization?
What key aspect does planning unify in an organization?
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What aspect of planning assists managers in monitoring their subordinates?
What aspect of planning assists managers in monitoring their subordinates?
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Which of the following is a consequence of failing to implement sound strategies in planning?
Which of the following is a consequence of failing to implement sound strategies in planning?
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What is the primary function of a vision statement in an organization?
What is the primary function of a vision statement in an organization?
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Which of the following characteristics is important for a vision statement?
Which of the following characteristics is important for a vision statement?
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What typically defines a mission statement?
What typically defines a mission statement?
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What is a recommended maximum word count for an effective mission statement?
What is a recommended maximum word count for an effective mission statement?
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An effective vision should be shaped by whom within an organization?
An effective vision should be shaped by whom within an organization?
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What is the primary focus of management by exception?
What is the primary focus of management by exception?
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Which of the following statements most accurately represents the core belief behind an organization's purpose?
Which of the following statements most accurately represents the core belief behind an organization's purpose?
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Why might an organization choose to create a mission tagline?
Why might an organization choose to create a mission tagline?
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What is one characteristic of Total Quality Management (TQM)?
What is one characteristic of Total Quality Management (TQM)?
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What is typically the size of a management committee in an organization?
What is typically the size of a management committee in an organization?
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Which of the following statements about core values is true?
Which of the following statements about core values is true?
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Which of the following is NOT a principle of Total Quality Management?
Which of the following is NOT a principle of Total Quality Management?
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What best describes the objective of Total Quality Management?
What best describes the objective of Total Quality Management?
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What is the primary goal of Corporate Social Responsibility (CSR)?
What is the primary goal of Corporate Social Responsibility (CSR)?
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What is the main program under Petron's CSR efforts?
What is the main program under Petron's CSR efforts?
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How does Procter and Gamble demonstrate its commitment to CSR?
How does Procter and Gamble demonstrate its commitment to CSR?
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What is the main thrust of Globe Telecom's CSR program?
What is the main thrust of Globe Telecom's CSR program?
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What does the Yamaha Motor Group emphasize in its corporate mission?
What does the Yamaha Motor Group emphasize in its corporate mission?
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What key aspect should an organization's vision framework include?
What key aspect should an organization's vision framework include?
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Which of the following best describes the CSR efforts of the Bank mentioned?
Which of the following best describes the CSR efforts of the Bank mentioned?
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What does the phrase 'Doing well, Doing good' signify in corporate citizenship?
What does the phrase 'Doing well, Doing good' signify in corporate citizenship?
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What is the primary focus of strategic planning?
What is the primary focus of strategic planning?
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Which level of management typically engages in tactical planning?
Which level of management typically engages in tactical planning?
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Which of the following is NOT a core value expressed by VGMO - SMART COMMUNICATIONS INC.?
Which of the following is NOT a core value expressed by VGMO - SMART COMMUNICATIONS INC.?
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What defines the purpose of an organization?
What defines the purpose of an organization?
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What type of planning involves the use of specific, well-defined operational procedures?
What type of planning involves the use of specific, well-defined operational procedures?
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Which of the following best describes the essence of tactical plans?
Which of the following best describes the essence of tactical plans?
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What is a characteristic of a single-use operational plan?
What is a characteristic of a single-use operational plan?
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In the context of planning, what is the primary characteristic of strategic planning activities?
In the context of planning, what is the primary characteristic of strategic planning activities?
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Study Notes
Planning
- Planning is a logical and systematic approach to formulating objectives, programs, policies, procedures, budgets, rules, regulations, and other plans.
- Planning is deciding in advance what to do and how the work will be done.
The Nature of Planning
- Planning is a function of all managers.
- Planning facilitates the accomplishment of business objectives.
- Planning is the first management function to be performed before others.
- Planning contributes to the efficient organization by evaluating the plan’s efficiency based on its contribution to the objective and the cost of formulating and implementing it.
Importance of Planning
- Planning helps to offset uncertainty and change by defining constraints, targets, options, and monitoring and controlling implementation for replanning if needed.
- Planning focuses the attention of different personnel within the organization to act as one party.
- Planning helps to gain economical and efficient operations by minimizing cost and emphasizing effective procedures and methods.
- Planning facilitates control by providing managers with a framework to check on the accomplishments or failures of their subordinates.
Why Managers Fail
- Lack of real commitment to planning
- Interchanging planning studies with plans
- Failure to develop and implement sound strategies
- Lack of meaningful objectives and goals
- Underestimating the importance of planning premises
- Failure to understand the scope of plans
Corporate Social Responsibility (CSR)
- CSR is the ongoing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce, local communities, and society at large.
Examples of Company CSR
- Petron: Project H.O.P.E. - Helping Filipino children and youth overcome poverty through education.
- Procter and Gamble (P&G): Provide products and services that improve consumers’ lives in terms of health, hygiene, and convenience. Their corporate cause is "Live, Learn, and Thrive."
- Globe Telecom: Globe Bridging Communities (Globe Bridge Com) - Integrated CSR program aimed at serving the communities where their business operates. Their main thrust is to empower community leaders, propagate entrepreneurship, improve education through IT, and assist in various community development initiatives.
- SM Foundation: Helps the less fortunate in the communities it serves within the vicinity of SM Department stores and super malls.
- Yamaha Motor Group: Pledge to “Contribute to society through our corporate activities.” Their corporate mission is “Kando Creating Company” which means offering new excitement and a more fulfilling life for people all over the world.
Unified Framework of Plans (Coordinated Plan)
- CEO, VPS, Middle Management, First Line or Supervisory Level
Vision Framework
- Every organization needs a vision framework that includes its guiding philosophy, core values and beliefs, and purpose.
- These should be combined into a mission, which provides a vivid description of what things will be like when it has been achieved.
Vision Framework Breakdown
- Vision or Guiding Philosophy: What you want to be.
- Core Values and Beliefs: Who you want to be.
- Purpose: What you are here for.
- Mission: What you will do.
Vision Statement
- A one-sentence statement describing the desired long-term change resulting from an organization or program’s work.
- Best visions are inspirational, clear, memorable, and concise.
Mission Statement
- Clearly communicates what the organization does.
- Should be concise, memorable, and easy to share with others.
Core Values & Beliefs, Purpose
- Core values and beliefs represent the organization’s basic principles about what is important to the business, its conduct, its social responsibility, and its response to changes in the environment.
- Purpose of the organization should develop from the core values and beliefs and convey how the organization fulfills its role.
Types of Planning According to Level of Management
- Strategic planning: Top Level Management
- Tactical Planning: Middle Level Management
- Primary/Operational Planning: First Level Management
Types of Planning
- Strategic Planning: Concerned with the entire organization and reflects broad concepts of enterprise operation, beginning with the organization’s mission.
- Strategy: Method of shaping a company’s future and involves determining the long-run direction of the organization. It outlines the basic steps management intends to take to achieve its objectives.
- Tactical Plans: Means to achieve a strategy and make it work.
- Operating Plan: Used by a manager to accomplish his job responsibilities. It can be a single-use plan or an ongoing plan.
Types of Operating Plans
- Single-use plan: Program, budget
- Ongoing plan: Policy, procedures, rules
Management by Exception
- The concept of only bothering management with the most important variances from the planned direction or results of the business.
Management by Committee (MBC)
- A group of senior people who take decisions about how a company, or part of a company, is managed.
- The Group Management Committee is where all the decisions regarding the direction, strategy, and financing of the group are made.
- The typical number of people on a management committee is between 6-10.
Total Quality Management (TQM)
- Quest for quality in an organization.
- Philosophy that involves everyone in an organization in a continual effort to improve quality and achieve customer satisfaction.
- Management system to utilize all resources to provide continuous customer satisfaction.
- Comprehensive and structured approach to organizational management that seeks to improve quality of products and services through continuous refinements in response to feedback.
- Management strategy aimed at embedding awareness of quality in all organizational processes.
- Objective of TQM: Continuous Improvement.
Principles of TQM
- Customer focus
- Process improvement
- Total involvement
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Description
This quiz covers the key aspects of planning within management, including its nature, importance, and functions. Understanding these concepts will aid in developing efficient organizational strategies and achieving business objectives.