Management Overview & Emotional Intelligence

Emotional Intelligence

• Self-awareness includes recognizing one’s emotions and their impact.
• Managing emotions involves keeping them under control in varying situations.
• Self-motivation refers to directing oneself towards achieving goals.
• Relating well focuses on establishing strong interpersonal relationships.
• Emotional mentoring supports the development of emotional skills within a workplace.

Classical Management Approaches

• Scientific Management aims for maximum prosperity for both employer and employee, introduced by Frederick W. Taylor.
• The core principles of Scientific Management include the development of job-specific "science," careful worker selection, thorough training with incentives, and planned work support.

Administrative Principles

• Henri Fayol emphasized management can be taught, outlining five key functions: foresight, organization, command, coordination, and control.
• Key Fayol principles include the Scalar-Chain Principle, Unity of Command, and Unity of Direction.

Bureaucratic Organization

• Max Weber described bureaucracy as an efficient organizational structure based on logic, order, and authority.
• Characteristics include clear division of labor, hierarchy, formal rules, impersonality, and merit-based careers.

Behavioral Management Approaches

• Follett’s approach promotes harmony between managers and workers, encouraging open communication.
• The Hawthorne Studies examined how changes in working conditions affect productivity and employee satisfaction, marking a pivotal shift for management strategies.
• Maslow’s Theory of Human Needs outlines a hierarchy ranging from physiological needs to self-actualization.
• McGregor's Theory X depicts a pessimistic view of workers as lazy, while Theory Y presents a more positive, self-motivated perspective.
• Argyris’ Theory of Adult Personality contrasts the needs of adults in hierarchical structures with their capabilities.

Modern Management Foundations

• Incorporates mathematical techniques, Operations Management, and Total Quality Management.
• Organizations are viewed as open systems rather than isolated entities.
• Emphasizes Contingency Thinking, recognizing that there is no universal best way to manage.
• High-performance organizations and Learning Organizations focus on continuous improvement and adaptability.

Team Work

• Group collaboration requires planning and submission of presentations as organized within team channels.