Management Overview and Functions
76 Questions
100 Views

Management Overview and Functions

Created by
@WinningDandelion

Questions and Answers

Employees who get things done using an organization's financial resources, information, equipment, and workers are?

managers

______ is the process used to accomplish organizational goals through planning, organizing, leading, and controlling people and other organizational resources.

management

Why is planning a key management function?

Accomplishing the other functions depends heavily on having a good plan.

Which of the following tasks are associated with the organizing function of management?

<p>Staffing the organization</p> Signup and view all the answers

Which of the following tasks are associated with the leading function of management?

<p>Motivating employees to accomplish organization goals</p> Signup and view all the answers

Employees who get things done using an organization's financial resources, equipment, and information are ______.

<p>managers</p> Signup and view all the answers

______ is a management function that includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives.

<p>planning</p> Signup and view all the answers

The process used to accomplish organizational goals through planning, organizing, leading, and controlling organizational resources is ______.

<p>management</p> Signup and view all the answers

______ is a key management function because the success of the other functions depends on it.

<p>planning</p> Signup and view all the answers

Allocating resources, preparing a structure, recruiting, selecting, and placing employees where they will be most effective are tasks associated with the ______ function of management.

<p>Organizing</p> Signup and view all the answers

Guiding and motivating employees to work effectively to accomplish organizational goals and objectives is the ______ function of management.

<p>leading</p> Signup and view all the answers

The management function that anticipates trends, then determines strategies and tactics to achieve them is ______.

<p>planning</p> Signup and view all the answers

The function of management that designs the structures and systems in which everyone works together to achieve the organization's goals and objectives is?

<p>organizing</p> Signup and view all the answers

______ is creating a vision for the organization and guiding, training, coaching, and motivating others to work effectively to achieve the organization's goals and objectives.

<p>leading</p> Signup and view all the answers

______ is a broad explanation of why the organization exists and where it is trying to go.

<p>vision</p> Signup and view all the answers

A ______ gives the organization a sense of purpose and a set of values that unite workers in a common destiny.

<p>vision</p> Signup and view all the answers

The management function known as organizing includes which of the following?

<p>Creates an organization chart</p> Signup and view all the answers

A ______ ______ is an outline of the fundamental purpose and basic philosophy of an organization.

<p>mission statement</p> Signup and view all the answers

A company's ______ is a broad explanation of why the organization exists and where it is trying to go.

<p>vision</p> Signup and view all the answers

Top management sets the vision for the organization and may work with others to establish a mission statement that outlines its

<p>Customer needs</p> Signup and view all the answers

David's manager told him the company wants to achieve a 50 percent market share within 5 years. David's manager was relaying a company:

<p>goal</p> Signup and view all the answers

The ______ function of management designs the structures and systems in which everyone works together to achieve the organization's goals and objectives.

<p>organizing</p> Signup and view all the answers

A mission statement should address an organization's?

<p>Customer needs</p> Signup and view all the answers

The definition of ______ states: the broad, long-term accomplishments an organization wishes to attain.

<p>goals</p> Signup and view all the answers

A mission statement outlines the organization's fundamental purposes. It should address which of the following?

<p>Customer needs</p> Signup and view all the answers

A(n) ______ is a specific, short-term statement of how to achieve the organization's long-term ______.

<p>objective, goals</p> Signup and view all the answers

A(n) ______ is a short-term statement that details how to achieve the organization's goals.

<p>objective</p> Signup and view all the answers

The definition of a(n) ______ ______ states: an outline of the fundamental purposes of an organization.

<p>mission statement</p> Signup and view all the answers

Kendra is considering opening a new business. While writing the business plan, she is answering questions about external success factors. What was Kendra performing?

<p>A SWOT analysis</p> Signup and view all the answers

The definition of _____ states: the broad, long-term accomplishments an organization wishes to attain.

<p>goals</p> Signup and view all the answers

The ______ ______ should address the organization's self-concept, its philosophy, long-term survival needs, customer needs, social responsibility, and the nature of the product or service.

<p>Mission statement</p> Signup and view all the answers

SWOT Analysis is a ______ ______ tool used to analyze an organization's strengths, weaknesses, opportunities, and threats.

<p>planning</p> Signup and view all the answers

______ are long-term accomplishments an organization wishes to attain. ______ are short-term statements detailing how to achieve the organization's goals.

<p>Goals, Objectives</p> Signup and view all the answers

The type of planning done mostly by top management is ______ planning.

<p>strategic</p> Signup and view all the answers

The definition of ______ states: specific, short-term statements detailing how to achieve the organization's goals.

<p>objectives</p> Signup and view all the answers

When top management is deciding the organization's major goals, policies, and the resources needed to get there, they are doing ______ planning.

<p>strategic</p> Signup and view all the answers

Which of the following are part of a situation analysis (SWOT)?

<p>Opportunities</p> Signup and view all the answers

The definition of ______ states: the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.

<p>strategic planning</p> Signup and view all the answers

The definition of ______ ______ analysis states: a planning tool used to analyze an organization's strengths, weaknesses, opportunities, and threats.

<p>SWOT</p> Signup and view all the answers

Strategic planning is done by ______ level management.

<p>top</p> Signup and view all the answers

Which of the following are decided by top management during strategic planning?

<p>What products or services to sell</p> Signup and view all the answers

The definition of ______ states: the process of developing detailed, short-term statements about what is to be done, who is to do it, and how.

<p>tactical planning</p> Signup and view all the answers

Setting shorter-term, specific plans such as annual budgets and deciding on other activities necessary to meet strategic objectives are tasks associated with ______ planning.

<p>tactical</p> Signup and view all the answers

Choosing between buying more inventory for her bike shop or hiring another employee requires Gail to make a(n)

<p>decision</p> Signup and view all the answers

A detailed, short-term plan about what is to be done, who is to do it, and how is a(n) ______ plan.

<p>tactical</p> Signup and view all the answers

The definition of ______ ______ states: the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.

<p>strategic planning</p> Signup and view all the answers

Those managers considered as top management in an organization would include the?

<p>All of the above</p> Signup and view all the answers

Tactical planning deals with:

<p>setting annual budgets and deciding on activities to meet strategic objectives.</p> Signup and view all the answers

The tasks managers perform to organize a firm to achieve its goals include:

<p>All of the above</p> Signup and view all the answers

The definition of ______ ______ states: choosing among two or more alternatives.

<p>decision making</p> Signup and view all the answers

The definition of ______ ______ states: the process of developing detailed, short-term statements about what is to be done, who is to do it, and how.

<p>tactical planning</p> Signup and view all the answers

Managers classified as middle management include?

<p>All of the above</p> Signup and view all the answers

The definition of ______ ______ states: highest level of management, consisting of the president and other key company executives who develop strategic plans.

<p>top management</p> Signup and view all the answers

Supervisory managers are those directly responsible for?

<p>Both A and B</p> Signup and view all the answers

In order to accomplish their goals, managers must ______ a firm by allocating resources and assigning tasks.

<p>organize</p> Signup and view all the answers

The definition of ______ ______ states: the level of management that includes general managers, division managers, and branch and plant managers who are responsible for tactical planning and controlling.

<p>middle management</p> Signup and view all the answers

The definition of ______ ______ states: skills that involve the ability to perform tasks in a specific discipline or department.

<p>technical skills</p> Signup and view all the answers

The definition of ______ management states: managers who are directly responsible for supervising workers and evaluating their daily performance.

<p>supervisory</p> Signup and view all the answers

The definition of ______ ______ skills states: skills that involve communication and motivation; they enable managers to work through and with people.

<p>human relations</p> Signup and view all the answers

The definition of ______ states: a management function that includes hiring, motivating, and retaining the best people available to accomplish the company's objectives.

<p>staffing</p> Signup and view all the answers

The difference between leaders and managers is that ______ establish a vision and corporate values, while ______ carry out that vision.

<p>Leaders, Managers</p> Signup and view all the answers

Technical skills are the ability to?

<p>perform tasks such as filing tax forms or assembling a keyboard.</p> Signup and view all the answers

Autocratic leadership is effective in situations such as?

<p>Both A and B</p> Signup and view all the answers

Leaders in traditional organizations who direct employees are likely to?

<p>All of the above</p> Signup and view all the answers

Functions included in staffing an organization are?

<p>All of the above</p> Signup and view all the answers

______ ______ is finding the right information, keeping information in a readily accessible place, and making the information known to everyone in the firm.

<p>Knowledge management</p> Signup and view all the answers

In organizations, ______ strive to produce order and stability, whereas ______ embrace and manage change.

<p>Managers, Leaders</p> Signup and view all the answers

The control function of management (select all that apply):

<p>Takes corrective action when necessary</p> Signup and view all the answers

______ leadership is a leadership style that involves making managerial decisions without consulting others.

<p>Autocratic</p> Signup and view all the answers

Giving workers explicit instructions to meet the goals and objectives of the organization is ______.

<p>directing</p> Signup and view all the answers

The tasks of knowledge managers include?

<p>All of the above</p> Signup and view all the answers

______ customers include dealers, who buy products to sell to others, and ultimate customers (or end users), who buy products for their own personal use.

<p>External</p> Signup and view all the answers

The ______ function measures performance relative to the planned objectives and standards, rewards people for work well done, and takes corrective action when needed.

<p>control</p> Signup and view all the answers

Directive leaders are often needed in organizations with workers who lack ______ and ______ needed to do the job.

<p>skills, experience</p> Signup and view all the answers

Finding the right information, keeping information in a readily accessible place, and making the information known to everyone in the firm is?

<p>Knowledge management</p> Signup and view all the answers

External customers include?

<p>Both A and B</p> Signup and view all the answers

Study Notes

Management Overview

  • Managers utilize an organization's financial resources, information, equipment, and personnel to achieve objectives.
  • Management encompasses planning, organizing, leading, and controlling organizational resources to meet goals.

Key Management Functions

  • Planning: Crucial for successful execution of other management functions; involves anticipating trends and strategizing to meet objectives.
  • Organizing: Involves structuring the organization, staffing, assigning tasks, and allocating resources effectively.
  • Leading: Focuses on motivating employees, guiding performance, and ensuring alignment with organizational goals.
  • Controlling: Monitors performance, measures outcomes against objectives, rewards achievements, and implements necessary corrections.

Organizational Structure

  • Effective organizing includes designing organizational charts, clarifying authority lines, and placing personnel strategically for goal attainment.
  • Middle management carries out tactical planning, while top management engages in strategic planning to determine major organizational goals and policies.

Vision and Mission

  • A vision provides a long-term direction and purpose for the organization, uniting employees under common values.
  • A mission statement outlines the organization's fundamental purpose and addresses customer needs, self-concept, and the nature of products or services.

Goals vs. Objectives

  • Goals: Broad, long-term achievements the organization aims for.
  • Objectives: Specific, short-term actions outlining how to achieve those goals.
  • Effective planning requires clarity on both aspects through tools like SWOT analysis (assessing strengths, weaknesses, opportunities, and threats).

Leadership Styles and Skills

  • Leadership vs. Management: Leaders create vision and values, whereas managers implement and oversee execution.
  • Different leadership styles, such as autocratic, are effective in various contexts, especially in emergencies or with less experienced teams.
  • Human Relations Skills: Essential for effective communication, motivation, and working collaboratively with others.

Staffing and Knowledge Management

  • Staffing involves recruiting, hiring, and retaining talent to meet organizational objectives.
  • Knowledge management focuses on effective information sharing within the organization, ensuring all members have access to necessary data.

Customer Focus

  • External Customers: Include dealers (who resell products) and end-users (who purchase for personal use). Understanding customer needs is vital for achieving long-term goals.

Control Mechanism

  • The control function is responsible for evaluating performance, recognizing achievements, and implementing corrective measures when necessary.

Decision Making

  • Decision-making is the process of choosing among alternatives and is critical for operational success. It requires managers to analyze options and their potential impacts on goals.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Description

This quiz explores the essential functions of management, including planning, organizing, leading, and controlling. Understand how managers utilize resources effectively to achieve organizational goals. Assess your knowledge of how organizational structures support these functions.

More Quizzes Like This

Use Quizgecko on...
Browser
Browser