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Questions and Answers
Employees who get things done using an organization's financial resources, information, equipment, and workers are?
Employees who get things done using an organization's financial resources, information, equipment, and workers are?
managers
______ is the process used to accomplish organizational goals through planning, organizing, leading, and controlling people and other organizational resources.
______ is the process used to accomplish organizational goals through planning, organizing, leading, and controlling people and other organizational resources.
management
Why is planning a key management function?
Why is planning a key management function?
Accomplishing the other functions depends heavily on having a good plan.
Which of the following tasks are associated with the organizing function of management?
Which of the following tasks are associated with the organizing function of management?
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Which of the following tasks are associated with the leading function of management?
Which of the following tasks are associated with the leading function of management?
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Employees who get things done using an organization's financial resources, equipment, and information are ______.
Employees who get things done using an organization's financial resources, equipment, and information are ______.
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______ is a management function that includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives.
______ is a management function that includes anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives.
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The process used to accomplish organizational goals through planning, organizing, leading, and controlling organizational resources is ______.
The process used to accomplish organizational goals through planning, organizing, leading, and controlling organizational resources is ______.
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______ is a key management function because the success of the other functions depends on it.
______ is a key management function because the success of the other functions depends on it.
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Allocating resources, preparing a structure, recruiting, selecting, and placing employees where they will be most effective are tasks associated with the ______ function of management.
Allocating resources, preparing a structure, recruiting, selecting, and placing employees where they will be most effective are tasks associated with the ______ function of management.
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Guiding and motivating employees to work effectively to accomplish organizational goals and objectives is the ______ function of management.
Guiding and motivating employees to work effectively to accomplish organizational goals and objectives is the ______ function of management.
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The management function that anticipates trends, then determines strategies and tactics to achieve them is ______.
The management function that anticipates trends, then determines strategies and tactics to achieve them is ______.
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The function of management that designs the structures and systems in which everyone works together to achieve the organization's goals and objectives is?
The function of management that designs the structures and systems in which everyone works together to achieve the organization's goals and objectives is?
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______ is creating a vision for the organization and guiding, training, coaching, and motivating others to work effectively to achieve the organization's goals and objectives.
______ is creating a vision for the organization and guiding, training, coaching, and motivating others to work effectively to achieve the organization's goals and objectives.
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______ is a broad explanation of why the organization exists and where it is trying to go.
______ is a broad explanation of why the organization exists and where it is trying to go.
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A ______ gives the organization a sense of purpose and a set of values that unite workers in a common destiny.
A ______ gives the organization a sense of purpose and a set of values that unite workers in a common destiny.
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The management function known as organizing includes which of the following?
The management function known as organizing includes which of the following?
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A ______ ______ is an outline of the fundamental purpose and basic philosophy of an organization.
A ______ ______ is an outline of the fundamental purpose and basic philosophy of an organization.
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A company's ______ is a broad explanation of why the organization exists and where it is trying to go.
A company's ______ is a broad explanation of why the organization exists and where it is trying to go.
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Top management sets the vision for the organization and may work with others to establish a mission statement that outlines its
Top management sets the vision for the organization and may work with others to establish a mission statement that outlines its
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David's manager told him the company wants to achieve a 50 percent market share within 5 years. David's manager was relaying a company:
David's manager told him the company wants to achieve a 50 percent market share within 5 years. David's manager was relaying a company:
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The ______ function of management designs the structures and systems in which everyone works together to achieve the organization's goals and objectives.
The ______ function of management designs the structures and systems in which everyone works together to achieve the organization's goals and objectives.
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A mission statement should address an organization's?
A mission statement should address an organization's?
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The definition of ______ states: the broad, long-term accomplishments an organization wishes to attain.
The definition of ______ states: the broad, long-term accomplishments an organization wishes to attain.
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A mission statement outlines the organization's fundamental purposes. It should address which of the following?
A mission statement outlines the organization's fundamental purposes. It should address which of the following?
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A(n) ______ is a specific, short-term statement of how to achieve the organization's long-term ______.
A(n) ______ is a specific, short-term statement of how to achieve the organization's long-term ______.
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A(n) ______ is a short-term statement that details how to achieve the organization's goals.
A(n) ______ is a short-term statement that details how to achieve the organization's goals.
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The definition of a(n) ______ ______ states: an outline of the fundamental purposes of an organization.
The definition of a(n) ______ ______ states: an outline of the fundamental purposes of an organization.
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Kendra is considering opening a new business. While writing the business plan, she is answering questions about external success factors. What was Kendra performing?
Kendra is considering opening a new business. While writing the business plan, she is answering questions about external success factors. What was Kendra performing?
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The definition of _____ states: the broad, long-term accomplishments an organization wishes to attain.
The definition of _____ states: the broad, long-term accomplishments an organization wishes to attain.
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The ______ ______ should address the organization's self-concept, its philosophy, long-term survival needs, customer needs, social responsibility, and the nature of the product or service.
The ______ ______ should address the organization's self-concept, its philosophy, long-term survival needs, customer needs, social responsibility, and the nature of the product or service.
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SWOT Analysis is a ______ ______ tool used to analyze an organization's strengths, weaknesses, opportunities, and threats.
SWOT Analysis is a ______ ______ tool used to analyze an organization's strengths, weaknesses, opportunities, and threats.
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______ are long-term accomplishments an organization wishes to attain. ______ are short-term statements detailing how to achieve the organization's goals.
______ are long-term accomplishments an organization wishes to attain. ______ are short-term statements detailing how to achieve the organization's goals.
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The type of planning done mostly by top management is ______ planning.
The type of planning done mostly by top management is ______ planning.
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The definition of ______ states: specific, short-term statements detailing how to achieve the organization's goals.
The definition of ______ states: specific, short-term statements detailing how to achieve the organization's goals.
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When top management is deciding the organization's major goals, policies, and the resources needed to get there, they are doing ______ planning.
When top management is deciding the organization's major goals, policies, and the resources needed to get there, they are doing ______ planning.
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Which of the following are part of a situation analysis (SWOT)?
Which of the following are part of a situation analysis (SWOT)?
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The definition of ______ states: the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.
The definition of ______ states: the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.
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The definition of ______ ______ analysis states: a planning tool used to analyze an organization's strengths, weaknesses, opportunities, and threats.
The definition of ______ ______ analysis states: a planning tool used to analyze an organization's strengths, weaknesses, opportunities, and threats.
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Strategic planning is done by ______ level management.
Strategic planning is done by ______ level management.
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Which of the following are decided by top management during strategic planning?
Which of the following are decided by top management during strategic planning?
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The definition of ______ states: the process of developing detailed, short-term statements about what is to be done, who is to do it, and how.
The definition of ______ states: the process of developing detailed, short-term statements about what is to be done, who is to do it, and how.
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Setting shorter-term, specific plans such as annual budgets and deciding on other activities necessary to meet strategic objectives are tasks associated with ______ planning.
Setting shorter-term, specific plans such as annual budgets and deciding on other activities necessary to meet strategic objectives are tasks associated with ______ planning.
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Choosing between buying more inventory for her bike shop or hiring another employee requires Gail to make a(n)
Choosing between buying more inventory for her bike shop or hiring another employee requires Gail to make a(n)
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A detailed, short-term plan about what is to be done, who is to do it, and how is a(n) ______ plan.
A detailed, short-term plan about what is to be done, who is to do it, and how is a(n) ______ plan.
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The definition of ______ ______ states: the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.
The definition of ______ ______ states: the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals.
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Those managers considered as top management in an organization would include the?
Those managers considered as top management in an organization would include the?
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Tactical planning deals with:
Tactical planning deals with:
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The tasks managers perform to organize a firm to achieve its goals include:
The tasks managers perform to organize a firm to achieve its goals include:
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The definition of ______ ______ states: choosing among two or more alternatives.
The definition of ______ ______ states: choosing among two or more alternatives.
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The definition of ______ ______ states: the process of developing detailed, short-term statements about what is to be done, who is to do it, and how.
The definition of ______ ______ states: the process of developing detailed, short-term statements about what is to be done, who is to do it, and how.
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Managers classified as middle management include?
Managers classified as middle management include?
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The definition of ______ ______ states: highest level of management, consisting of the president and other key company executives who develop strategic plans.
The definition of ______ ______ states: highest level of management, consisting of the president and other key company executives who develop strategic plans.
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Supervisory managers are those directly responsible for?
Supervisory managers are those directly responsible for?
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In order to accomplish their goals, managers must ______ a firm by allocating resources and assigning tasks.
In order to accomplish their goals, managers must ______ a firm by allocating resources and assigning tasks.
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The definition of ______ ______ states: the level of management that includes general managers, division managers, and branch and plant managers who are responsible for tactical planning and controlling.
The definition of ______ ______ states: the level of management that includes general managers, division managers, and branch and plant managers who are responsible for tactical planning and controlling.
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The definition of ______ ______ states: skills that involve the ability to perform tasks in a specific discipline or department.
The definition of ______ ______ states: skills that involve the ability to perform tasks in a specific discipline or department.
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The definition of ______ management states: managers who are directly responsible for supervising workers and evaluating their daily performance.
The definition of ______ management states: managers who are directly responsible for supervising workers and evaluating their daily performance.
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The definition of ______ ______ skills states: skills that involve communication and motivation; they enable managers to work through and with people.
The definition of ______ ______ skills states: skills that involve communication and motivation; they enable managers to work through and with people.
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The definition of ______ states: a management function that includes hiring, motivating, and retaining the best people available to accomplish the company's objectives.
The definition of ______ states: a management function that includes hiring, motivating, and retaining the best people available to accomplish the company's objectives.
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The difference between leaders and managers is that ______ establish a vision and corporate values, while ______ carry out that vision.
The difference between leaders and managers is that ______ establish a vision and corporate values, while ______ carry out that vision.
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Technical skills are the ability to?
Technical skills are the ability to?
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Autocratic leadership is effective in situations such as?
Autocratic leadership is effective in situations such as?
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Leaders in traditional organizations who direct employees are likely to?
Leaders in traditional organizations who direct employees are likely to?
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Functions included in staffing an organization are?
Functions included in staffing an organization are?
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______ ______ is finding the right information, keeping information in a readily accessible place, and making the information known to everyone in the firm.
______ ______ is finding the right information, keeping information in a readily accessible place, and making the information known to everyone in the firm.
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In organizations, ______ strive to produce order and stability, whereas ______ embrace and manage change.
In organizations, ______ strive to produce order and stability, whereas ______ embrace and manage change.
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The control function of management (select all that apply):
The control function of management (select all that apply):
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______ leadership is a leadership style that involves making managerial decisions without consulting others.
______ leadership is a leadership style that involves making managerial decisions without consulting others.
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Giving workers explicit instructions to meet the goals and objectives of the organization is ______.
Giving workers explicit instructions to meet the goals and objectives of the organization is ______.
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The tasks of knowledge managers include?
The tasks of knowledge managers include?
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______ customers include dealers, who buy products to sell to others, and ultimate customers (or end users), who buy products for their own personal use.
______ customers include dealers, who buy products to sell to others, and ultimate customers (or end users), who buy products for their own personal use.
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The ______ function measures performance relative to the planned objectives and standards, rewards people for work well done, and takes corrective action when needed.
The ______ function measures performance relative to the planned objectives and standards, rewards people for work well done, and takes corrective action when needed.
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Directive leaders are often needed in organizations with workers who lack ______ and ______ needed to do the job.
Directive leaders are often needed in organizations with workers who lack ______ and ______ needed to do the job.
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Finding the right information, keeping information in a readily accessible place, and making the information known to everyone in the firm is?
Finding the right information, keeping information in a readily accessible place, and making the information known to everyone in the firm is?
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External customers include?
External customers include?
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Study Notes
Management Overview
- Managers utilize an organization's financial resources, information, equipment, and personnel to achieve objectives.
- Management encompasses planning, organizing, leading, and controlling organizational resources to meet goals.
Key Management Functions
- Planning: Crucial for successful execution of other management functions; involves anticipating trends and strategizing to meet objectives.
- Organizing: Involves structuring the organization, staffing, assigning tasks, and allocating resources effectively.
- Leading: Focuses on motivating employees, guiding performance, and ensuring alignment with organizational goals.
- Controlling: Monitors performance, measures outcomes against objectives, rewards achievements, and implements necessary corrections.
Organizational Structure
- Effective organizing includes designing organizational charts, clarifying authority lines, and placing personnel strategically for goal attainment.
- Middle management carries out tactical planning, while top management engages in strategic planning to determine major organizational goals and policies.
Vision and Mission
- A vision provides a long-term direction and purpose for the organization, uniting employees under common values.
- A mission statement outlines the organization's fundamental purpose and addresses customer needs, self-concept, and the nature of products or services.
Goals vs. Objectives
- Goals: Broad, long-term achievements the organization aims for.
- Objectives: Specific, short-term actions outlining how to achieve those goals.
- Effective planning requires clarity on both aspects through tools like SWOT analysis (assessing strengths, weaknesses, opportunities, and threats).
Leadership Styles and Skills
- Leadership vs. Management: Leaders create vision and values, whereas managers implement and oversee execution.
- Different leadership styles, such as autocratic, are effective in various contexts, especially in emergencies or with less experienced teams.
- Human Relations Skills: Essential for effective communication, motivation, and working collaboratively with others.
Staffing and Knowledge Management
- Staffing involves recruiting, hiring, and retaining talent to meet organizational objectives.
- Knowledge management focuses on effective information sharing within the organization, ensuring all members have access to necessary data.
Customer Focus
- External Customers: Include dealers (who resell products) and end-users (who purchase for personal use). Understanding customer needs is vital for achieving long-term goals.
Control Mechanism
- The control function is responsible for evaluating performance, recognizing achievements, and implementing corrective measures when necessary.
Decision Making
- Decision-making is the process of choosing among alternatives and is critical for operational success. It requires managers to analyze options and their potential impacts on goals.
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Description
This quiz explores the essential functions of management, including planning, organizing, leading, and controlling. Understand how managers utilize resources effectively to achieve organizational goals. Assess your knowledge of how organizational structures support these functions.
