Management: Omnipotent or Symbolic?

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Questions and Answers

What is the main idea behind the omnipotent view of managers?

  • Managers have limited control over an organization's success or failure
  • Managers have no control over an organization's success or failure
  • Managers are not responsible for an organization's success or failure
  • Managers are directly responsible for an organization's success or failure (correct)

What is the symbolic view of managers?

  • Managers have complete control over an organization's success or failure
  • Managers are directly responsible for an organization's success or failure
  • Much of an organization's success or failure is due to external forces outside managers' control (correct)
  • Managers have no control over an organization's success or failure

What constrains a manager's decisions and actions?

  • Only external constraints
  • Only internal constraints
  • Neither internal nor external constraints
  • Both internal and external constraints (correct)

What are the two dimensions of environmental uncertainty?

<p>Degree of change and degree of complexity (A)</p> Signup and view all the answers

What is the term for institutions or forces outside of the organization that could potentially affect performance?

<p>Environment (D)</p> Signup and view all the answers

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Study Notes

Manager's Role: Omnipotent or Symbolic?

  • Managers are seen as either omnipotent (directly responsible for an organization's success or failure) or symbolic (much of an organization's success or failure is due to external forces outside managers' control)
  • In reality, managers are neither all-powerful nor helpless, but their decisions and actions are constrained

External Constraints

  • External constraints come from the organization's external environment
  • The environment consists of institutions or forces outside of the organization that could potentially affect performance

Environmental Uncertainty

  • Environments differ in degree of environmental uncertainty
  • Environmental uncertainty has two dimensions:
    • Degree of change
    • Degree of complexity

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