Management Information Systems Module 1
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Questions and Answers

Which of the following is the MOST direct impact of information systems on business?

  • Enhancing operational efficiency. (correct)
  • Aiding in employee social interactions.
  • Reducing the need for office repairs.
  • Increasing office supply orders.

    • What is the primary strategic role of information systems within an organization?

  • Monitoring inventory levels.
  • Managing employee timesheets.
  • Scheduling staff meetings.
  • Developing competitive products and services. (correct)

    • Supporting business decision-making at the tactical level primarily involves which type of planning?

  • Annual budget allocation.
  • Daily task assignments.
  • Long-term organizational vision.
  • Medium-term planning to control performance. (correct)

    • Which information system activity is MOST concerned with correcting inaccuracies?

    <p>Data Editing and Correction. (A)</p> Signup and view all the answers

    What is the MOST important outcome of business process re-engineering?

    <p>Improving cost, quality, and speed. (B)</p> Signup and view all the answers

    How do decision support tools impact decision-making, according to the 'New Rule'?

    <p>Distributing decision-making across the organization. (A)</p> Signup and view all the answers

    What is the foundational purpose of transaction processing systems (TPS)?

    <p>Process large volumes of routine business transactions. (C)</p> Signup and view all the answers

    What is the function of information systems to the managers?

    <p>Serve as an important source of information and support needed to promote for decision-making (B)</p> Signup and view all the answers

    What is the proper order of TPS Activities?

    <p>Data Collection, Data Editing and Correction, Data Manipulation, Data Storage, Document Production and Reports (B)</p> Signup and view all the answers

    What are Information System Activities Strategically?

    <p>Long-term planning of the organization (C)</p> Signup and view all the answers

    Flashcards

    Information Systems

    Systems that manage and process information to support decision-making.

    Functions of Information Systems

    Activities that enhance decision-making, efficiency, and customer satisfaction.

    Strategic Role

    Long-term planning support to achieve organizational goals.

    Tactical Role

    Medium-term planning to control organizational performance.

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    Operational Role

    Daily control of organizational activities and transactions.

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    Transaction Processing System (TPS)

    System that collects, processes, and stores transaction data.

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    Data Manipulation

    Changing or analyzing data to create meaningful information.

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    Re-engineering

    Restructuring business processes for improvement in cost, quality, and speed.

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    Globalization

    The process of expanding a business into global markets.

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    Decision Support Tools

    Technological aids that help in making informed decisions.

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    Study Notes

    Management Information Systems Module 1

    • Management Information Systems (MIS) are a vital functional area for business success.
    • MIS is a major resource for management challenges.
    • MIS impacts operational efficiency, employee productivity/morale, and customer satisfaction and service.
    • MIS is a crucial source for effective decision-making by managers.
    • Effective MIS development promotes competitive products and services, which create strategic advantages in the global marketplace.

    Resources/Components of Information Systems

    • Information systems are composed of interconnected elements.
    • Key components include people, software, hardware, data, and networks.
    • Information System Resources are critical components of the system.

    Functions of Information Systems

    • Information systems act as a core component of business functions.
    • They significantly influence the performance and overall success of an organization.
    • They support managerial decision-making and improve operational effectiveness.

    Information System Activities

    • Information systems process inputs to generate outputs.
    • Inputs can be from suppliers, regulators, stockholders, and competitors.
    • Outputs are distributed to various internal and external stakeholders, including customers and competitors.

    Support of Strategies for Competitive Advantages

    • Includes strategic, tactical, and operational approaches.
    • Strategic: Long-term plans for organizational direction.
    • Tactical: Medium-term plans to manage performance.
    • Operational: Daily activities and transaction processing.

    Role of Information Systems

    • Systems are structured to support various management levels.
    • Strategic Level: Supports long-term strategic initiatives.
    • Tactical Level: Supports medium-term planning and decision-making.
    • Operational Level: Supports daily operations and transaction processing.

    Information Systems in Perspective

    • Systems vary based on the tasks they perform, the level of analysis, and user roles.
    • TPS: Transaction Processing Systems for daily operations.
    • MIS: Management Information Systems for effective internal data analysis and decision-making by various management levels.
    • DSS: Decision Support Systems for analysis and support to decision-makers.
    • ESS: Executive Support Systems for strategic planning and critical insights.

    Types of Information Systems

    • Systems are developed to serve various levels of management and organizational hierarchy.
    • Executive Information Systems (EIS): Executive level uses these systems.
    • Decision Support Systems (DSS): Support senior and middle managers.
    • Management Information Systems (MIS): Supports middle managers.
    • Transaction Processing Systems (TPS): Supports daily transaction-level activities.

    Transaction Processing Solutions

    • TPS examples include cheque processing, debt collection, debit card applications, claims processing, & loan processing.
    • Features include accounts receivable and payable, general ledger maintenance, and settlements.
    • Transaction solutions encompass various processes, including financial transactions and operations.

    Transaction Processing System (TPS) Activities

    • TPS activities include data collection, editing, manipulation, storage, and document production (e.g., reports).

    Real-Time Processing vs. Batch Processing Systems

    • A real-time TPS process transactions immediately.
    • It's commonly used in online applications such as point-of-sale terminals. Batch processing involves accumulating transactions over a period then processing them as a set (e.g., cheque processing for a bank).

    Structure of MIS

    • MIS structure includes hardware, software, database, procedure, medium & message, input/output, and personnel.

    Decision Support Systems (DSS) Components

    • DSS uses data, communications, models, documents and knowledge to support decision-making.

    Management Information Systems (MIS)

    • MIS links organizational data from various sources.
    • These systems incorporate data from supply chains, transactions, operational databases, and ERP systems.
    • Databases from different levels (internal and external) are included to provide complete information.

    Management Information Systems (MIS) Functions

    • MIS systems can generate various reports, including drill-down, exception, demand, and scheduled reports.
    • They provide different levels of views and analysis of data.
    • MIS functions integrate operational data with external sources.

    MIS Capabilities & Reports

    • Different kinds of MIS capabilities help to analyze data effectively and provide insightful reports.
    • Reports include drill-down, exception, demand, and scheduled reports for detailed information.

    Functional Areas

    • Management information systems are applied to various business functional areas.
    • Functional areas include sales and marketing, manufacturing/production, finance/accounting, human resources, etc.
    • Specific systems may be created for individual functional areas (such as HR MIS).

    Supporting Strategies

    • Globalization: Expanding into global markets.
    • Business Process Re-engineering: Rethinking business processes to improve efficiency.
    • Decision Support Tools: Managers make more active decisions. Updated decision-making techniques and processes are now available.
    • Shared Databases: Information accessibility and use are enhanced.
    • Wireless Communication: Accessibility and flexibility for field personnel increase.

    Competitive Advantage

    • Competitive advantage is created by superior products, services, processes, and capabilities.
    • Various factors that create competitive advantages include valuable, rare, imperfectly imitable, and non-substitutable resources or qualities.

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    Related Documents

    Management Information Systems Module 1 PDF

    Description

    This quiz covers the fundamentals of Management Information Systems (MIS), emphasizing their role in business success and decision-making. Explore key components, functions, and the impact of MIS on operational efficiency and customer satisfaction. Test your understanding of MIS as a vital resource in the global marketplace.

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