Management Information Systems: Building Information Systems Chapter 13 Quiz
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Questions and Answers

What is the first step in Business Process Management (BPM)?

  • Continuous measurement
  • Identify processes for change (correct)
  • Analyze existing processes
  • Design the new process
  • Which activity is NOT part of the Systems Development Process?

  • Production and maintenance
  • Capture and enforce business rules for automating processes (correct)
  • Programming
  • Testing
  • What is the primary role of end users in Systems Design?

  • Creating system specifications
  • Identifying information requirements
  • Ensuring system reflects their business priorities and information needs (correct)
  • Defining the problem to be solved by the new system
  • What is the leading cause of systems failure and high systems development costs, as per the text?

    <p>Faulty requirements analysis</p> Signup and view all the answers

    What is the purpose of reorganizing workflow, combining steps, and eliminating repetition in Business Process Redesign?

    <p>To simplify and redesign business processes</p> Signup and view all the answers

    What is the primary purpose of automation in the context of IT-enabled organizational change?

    <p>To streamline manual tasks and increase efficiency</p> Signup and view all the answers

    What is the main goal of rationalization of procedures in the systems development process?

    <p>To streamline standard operating procedures and improve efficiency</p> Signup and view all the answers

    In the context of system building in the digital firm era, what is the significance of the Six Sigma continuous quality methodology?

    <p>It is a disciplined, data-driven approach for reducing errors and improving quality</p> Signup and view all the answers

    What is the primary goal of total quality management (TQM) in system building?

    <p>To streamline processes and eliminate errors to improve output quality</p> Signup and view all the answers

    How does building new systems contribute to organizational change according to the text?

    <p>It facilitates automation and rationalization of procedures</p> Signup and view all the answers

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