Management Information and Decision Support Systems Quiz
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Questions and Answers

Which type of decision making deals with unusual or exceptional situations?

  • Non-programmed decisions (correct)
  • Optimization decisions
  • Satisficing decisions
  • Programmed decisions
  • Which type of system focuses on decision-making effectiveness regarding unstructured or semi-structured business problems?

  • Management information system
  • Group support system
  • Decision support system (correct)
  • Functional area information system
  • What are the two types of inputs/sources for MIS?

  • Structured data sources and unstructured data sources
  • Internal data sources and external data sources (correct)
  • Qualitative data sources and quantitative data sources
  • Primary data sources and secondary data sources
  • Which type of report from an MIS provides detailed information and allows users to navigate through the details?

    <p>Drill-down reports</p> Signup and view all the answers

    Which type of support system is used in group and executive decision making?

    <p>Group support system</p> Signup and view all the answers

    Which type of approach is used to find the best solution?

    <p>Optimization approach</p> Signup and view all the answers

    What are the five types of reports that can be generated from an MIS?

    <p>Scheduled reports, key-indicator reports, demand reports, exception reports, and drill-down reports</p> Signup and view all the answers

    What are the five functional area information systems?

    <p>Financial MIS, manufacturing MIS, marketing MIS, human resource MIS, and accounting MIS</p> Signup and view all the answers

    What are the components of a decision support system?

    <p>People, procedures, software, databases, and devices</p> Signup and view all the answers

    What are the stages of the problem-solving process?

    <p>Decision making, implementation, and monitoring</p> Signup and view all the answers

    Which type of decision making deals with unusual or exceptional situations?

    <p>Non-programmed decisions</p> Signup and view all the answers

    • Decision making is the first part of the ______ process, which also includes implementation and monitoring stages.

    <p>problem-solving</p> Signup and view all the answers

    • Programmed decisions are made using a rule, procedure, or ______ method, while non-programmed decisions deal with unusual or exceptional situations.

    <p>quantitative</p> Signup and view all the answers

    • Most businesses have three levels of ______: executive, middle or tactical, and operational.

    <p>management</p> Signup and view all the answers

    • Outputs from an MIS include scheduled reports, key-indicator reports, demand reports, exception reports, and ______-down reports.

    <p>drill</p> Signup and view all the answers

    • A DSS is an organized collection of people, procedures, software, databases, and devices used to help make decisions that solve problems, and it focuses on decision-making ______ regarding unstructured or semi-structured business problems.

    <p>effectiveness</p> Signup and view all the answers

    • An MIS is an integrated collection of people, procedures, databases, and devices that provides managers and decision-makers with information to help achieve ______ goals.

    <p>organizational</p> Signup and view all the answers

    • Specialized support systems, such as group support systems (GSS) and executive support systems (ESS), use the overall approach of a DSS in situations such as group and executive ______ making.

    <p>decision</p> Signup and view all the answers

    • Functional area information systems include financial MIS, manufacturing MIS, marketing MIS, human resource MIS, and ______ MIS.

    <p>accounting</p> Signup and view all the answers

    What is the purpose of a management information system (MIS)?

    <p>To provide the right information to the right person in the right format at the right time</p> Signup and view all the answers

    What is the focus of a decision support system (DSS)?

    <p>Unstructured or semi-structured business problems</p> Signup and view all the answers

    What is the difference between programmed and non-programmed decisions?

    <p>Programmed decisions are made using a rule or procedure, non-programmed decisions deal with unusual or exceptional situations</p> Signup and view all the answers

    What are the three approaches used to find a solution in decision making?

    <p>Optimization, satisficing, and heuristic</p> Signup and view all the answers

    What are the three levels of management in most businesses?

    <p>Executive, middle or tactical, and operational</p> Signup and view all the answers

    What are the two types of inputs/sources for MIS?

    <p>Internal data sources and external data sources</p> Signup and view all the answers

    What are the different types of outputs from an MIS?

    <p>Scheduled reports, key-indicator reports, demand reports, exception reports, and drill-down reports</p> Signup and view all the answers

    What is the purpose of a group support system (GSS)?

    <p>To support group decision making</p> Signup and view all the answers

    What is the purpose of an executive support system (ESS)?

    <p>To support executive decision making</p> Signup and view all the answers

    What is the definition of a decision support system (DSS)?

    <p>A collection of people, procedures, software, databases, and devices used to help make decisions that solve problems</p> Signup and view all the answers

    What are the components of a management information system (MIS)?

    <p>People, procedures, databases, and devices</p> Signup and view all the answers

    • Decision support systems (DSS) are used to support decision making regarding unstructured or semi-structured business ______

    <p>problems</p> Signup and view all the answers

    • Specialized support systems, such as group support systems (GSS) and executive support systems (ESS), use the overall approach of a DSS in situations such as group and executive ______ making

    <p>decision</p> Signup and view all the answers

    • Decision making is the first part of the problem-solving process, which also includes implementation and ______ stages

    <p>monitoring</p> Signup and view all the answers

    • Most businesses have three levels of management: executive, middle or tactical, and ______

    <p>operational</p> Signup and view all the answers

    • A DSS is an organized collection of people, procedures, software, databases, and devices used to help make decisions that solve problems, and it focuses on decision-making effectiveness regarding unstructured or semi-structured business ______

    <p>problems</p> Signup and view all the answers

    Study Notes

    Management Information and Decision Support Systems

    • Effective decision making and problem solving skills are essential for developing efficient information and decision support systems.
    • A management information system (MIS) must provide the right information to the right person in the right format at the right time.
    • Decision support systems (DSS) are used to support decision making regarding unstructured or semi-structured business problems.
    • Specialized support systems, such as group support systems (GSS) and executive support systems (ESS), use the overall approach of a DSS in situations such as group and executive decision making.
    • Decision making is the first part of the problem-solving process, which also includes implementation and monitoring stages.
    • Programmed decisions are made using a rule, procedure, or quantitative method, while non-programmed decisions deal with unusual or exceptional situations.
    • Optimization, satisficing, and heuristic approaches are used to find the best solution, a good solution, and commonly accepted guidelines or procedures, respectively.
    • Most businesses have three levels of management: executive, middle or tactical, and operational.
    • An MIS is an integrated collection of people, procedures, databases, and devices that provides managers and decision-makers with information to help achieve organizational goals.
    • There are two types of inputs/sources for MIS: internal data sources (TPSs, ERP systems, data warehouses, and data marts) and external data sources (customers, suppliers, competitors, and the internet).
    • Outputs from an MIS include scheduled reports, key-indicator reports, demand reports, exception reports, and drill-down reports.
    • Functional area information systems include financial MIS, manufacturing MIS, marketing MIS, human resource MIS, and accounting MIS.
    • A DSS is an organized collection of people, procedures, software, databases, and devices used to help make decisions that solve problems, and it focuses on decision-making effectiveness regarding unstructured or semi-structured business problems.

    Management Information and Decision Support Systems

    • Effective decision making and problem solving skills are essential for developing efficient information and decision support systems.
    • A management information system (MIS) must provide the right information to the right person in the right format at the right time.
    • Decision support systems (DSS) are used to support decision making regarding unstructured or semi-structured business problems.
    • Specialized support systems, such as group support systems (GSS) and executive support systems (ESS), use the overall approach of a DSS in situations such as group and executive decision making.
    • Decision making is the first part of the problem-solving process, which also includes implementation and monitoring stages.
    • Programmed decisions are made using a rule, procedure, or quantitative method, while non-programmed decisions deal with unusual or exceptional situations.
    • Optimization, satisficing, and heuristic approaches are used to find the best solution, a good solution, and commonly accepted guidelines or procedures, respectively.
    • Most businesses have three levels of management: executive, middle or tactical, and operational.
    • An MIS is an integrated collection of people, procedures, databases, and devices that provides managers and decision-makers with information to help achieve organizational goals.
    • There are two types of inputs/sources for MIS: internal data sources (TPSs, ERP systems, data warehouses, and data marts) and external data sources (customers, suppliers, competitors, and the internet).
    • Outputs from an MIS include scheduled reports, key-indicator reports, demand reports, exception reports, and drill-down reports.
    • Functional area information systems include financial MIS, manufacturing MIS, marketing MIS, human resource MIS, and accounting MIS.
    • A DSS is an organized collection of people, procedures, software, databases, and devices used to help make decisions that solve problems, and it focuses on decision-making effectiveness regarding unstructured or semi-structured business problems.

    Management Information and Decision Support Systems

    • Effective decision making and problem solving skills are essential for developing efficient information and decision support systems.
    • A management information system (MIS) must provide the right information to the right person in the right format at the right time.
    • Decision support systems (DSS) are used to support decision making regarding unstructured or semi-structured business problems.
    • Specialized support systems, such as group support systems (GSS) and executive support systems (ESS), use the overall approach of a DSS in situations such as group and executive decision making.
    • Decision making is the first part of the problem-solving process, which also includes implementation and monitoring stages.
    • Programmed decisions are made using a rule, procedure, or quantitative method, while non-programmed decisions deal with unusual or exceptional situations.
    • Optimization, satisficing, and heuristic approaches are used to find the best solution, a good solution, and commonly accepted guidelines or procedures, respectively.
    • Most businesses have three levels of management: executive, middle or tactical, and operational.
    • An MIS is an integrated collection of people, procedures, databases, and devices that provides managers and decision-makers with information to help achieve organizational goals.
    • There are two types of inputs/sources for MIS: internal data sources (TPSs, ERP systems, data warehouses, and data marts) and external data sources (customers, suppliers, competitors, and the internet).
    • Outputs from an MIS include scheduled reports, key-indicator reports, demand reports, exception reports, and drill-down reports.
    • Functional area information systems include financial MIS, manufacturing MIS, marketing MIS, human resource MIS, and accounting MIS.
    • A DSS is an organized collection of people, procedures, software, databases, and devices used to help make decisions that solve problems, and it focuses on decision-making effectiveness regarding unstructured or semi-structured business problems.

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    Description

    Test your knowledge on management information and decision support systems with this quiz! From understanding the different types of decision making to the inputs and outputs of an MIS, this quiz covers a range of topics related to developing efficient information and decision support systems. Whether you are a student, a professional or just interested in the subject, this quiz is a great way to test your knowledge and improve your understanding of MIS, DSS, and their various components. Get ready to put your problem-solving skills to the test and

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