MIS CH:3
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Questions and Answers

What primary function do Transaction Processing Systems (TPS) serve?

  • Providing strategic decision support to executives
  • Replacing manual procedures with computer-based procedures for routine tasks (correct)
  • Analyzing less structured problems in real-time
  • Gathering internal and external information for analysis

Which characteristic is fundamental to Management Information Systems (MIS)?

  • Collecting real-time data from various sources
  • Emphasizing flexibility in program design
  • Providing interactive dialogue for sporadic issues
  • Generating structured reports for regular decision-making (correct)

How does Management by Exception function within MIS?

  • It only alerts managers when performance deviates from established norms. (correct)
  • It highlights achievements over failures.
  • It provides comprehensive reports regardless of performance levels.
  • It compiles data only when all standards are met.

What is a distinctive feature of Decision Support Systems (DSS)?

<p>They facilitate user interaction for sporadic or less structured issues. (B)</p> Signup and view all the answers

What is the main purpose of Executive Information Systems (EIS)?

<p>To deliver critical internal and external information for executives (A)</p> Signup and view all the answers

What are Critical Success Factors (CSF) in the context of an EIS?

<p>Key business variables that EIS must focus on (C)</p> Signup and view all the answers

Which of the following is NOT a feature discussed for Executive Information Systems (EIS)?

<p>Focus on operational rather than strategic information (D)</p> Signup and view all the answers

What role do databases play in Management Information Systems (MIS)?

<p>They support MIS by providing data for structured reports. (D)</p> Signup and view all the answers

Which type of information system is typically designed for highly structured routine tasks?

<p>Transaction Processing System (TPS) (B)</p> Signup and view all the answers

What capability do information systems have when supporting non-structured strategic tasks?

<p>Support for complex non-routine decisions (C)</p> Signup and view all the answers

Which information system is likely most suitable for decision-making that requires a combination of structured and complex inputs?

<p>Decision Support System (DSS) (C)</p> Signup and view all the answers

How do information systems support different levels of task structure?

<p>By adapting to the level of task complexity and structure (C)</p> Signup and view all the answers

Which type of systems are specifically designed to meet the needs of management tasks with varying levels of structure?

<p>Executive Information Systems (EIS) (B)</p> Signup and view all the answers

What is the primary focus of Information System Support for Different Levels of Task and Decision Complexity?

<p>Facilitating decisions for routine and complex tasks (C)</p> Signup and view all the answers

In what way do information systems enhance management activities across different structure levels?

<p>By supporting various management styles and structures (D)</p> Signup and view all the answers

For which type of tasks are Transaction Processing Systems (TPS) primarily intended?

<p>Highly structured routine tasks (D)</p> Signup and view all the answers

Which information system is best suited for unstructured management decisions?

<p>Executive Information System (EIS) (B)</p> Signup and view all the answers

What do information systems enable regarding task complexity?

<p>Support for both simple and complex tasks and decisions (C)</p> Signup and view all the answers

What characterizes non-structured decisions?

<p>Decisions lacking clear procedures and identifiable factors. (D)</p> Signup and view all the answers

Which system is an example of an interactive system?

<p>Decision Support System (DSS) (A)</p> Signup and view all the answers

What does flexibility in information systems allow?

<p>Adaptation to the unique needs of decision-makers. (C)</p> Signup and view all the answers

What are structured decisions characterized by?

<p>Defined processes and easily identifiable information. (A)</p> Signup and view all the answers

How does the deviation from the norm method assist managers?

<p>By comparing actual results with what was forecasted. (B)</p> Signup and view all the answers

What is the purpose of grouping exceptions in reports?

<p>To simplify the identification of issues based on specific criteria. (B)</p> Signup and view all the answers

What does the sequence function in reports achieve?

<p>It arranges report entries to highlight significant issues. (D)</p> Signup and view all the answers

In what type of situations are Decision Support Systems (DSS) less useful?

<p>Well-structured situations with identifiable information. (B)</p> Signup and view all the answers

What defines non-structured environments?

<p>Environments where necessary information is hard to identify. (D)</p> Signup and view all the answers

Which aspect is crucial for the learning curve of Executive Information Systems (EIS)?

<p>Intuitive design that supports quick user adaptation. (C)</p> Signup and view all the answers

What role does information aggregation play in Executive Information Systems (EIS)?

<p>It combines data from various sources into cohesive outputs. (A)</p> Signup and view all the answers

What enhances human reasoning capacity in decision-making?

<p>Decision Support Systems providing relevant data and tools. (D)</p> Signup and view all the answers

What defines computer data processing capacity in the context of DSS?

<p>The capacity to perform real-time data processing for rapid decisions. (B)</p> Signup and view all the answers

What is the primary focus of information system design?

<p>Structuring systems to meet decision-makers' needs. (A)</p> Signup and view all the answers

What feature of an Executive Information System (EIS) allows it to adapt to the user’s specific preferences?

<p>User’s Personal Preferences (D)</p> Signup and view all the answers

Which type of decision is characterized by well-defined processes and identifiable information needs?

<p>Structured Decisions (A)</p> Signup and view all the answers

What is the primary purpose of Decision Support Systems (DSS) in the context of non-structured decisions?

<p>To provide flexible tools and relevant information (D)</p> Signup and view all the answers

Which system is primarily utilized to support decisions at the tactical management level?

<p>Management Information System (MIS) (C)</p> Signup and view all the answers

How do analytical models in Decision Support Systems (DSS) assist users?

<p>By offering interactive tools to explore alternative solutions (D)</p> Signup and view all the answers

What aspect is crucial for the effective functioning of Management Information Systems (MIS) and Decision Support Systems (DSS)?

<p>Information System Integration (B)</p> Signup and view all the answers

What defines the flexibility of an information system in terms of supporting decision makers?

<p>The ability to adapt to different needs and situations (B)</p> Signup and view all the answers

What distinguishes non-structured decisions from structured ones?

<p>Their information needs are not clear at the beginning. (C)</p> Signup and view all the answers

In the context of information systems, what is meant by 'Information System Support for Planning Tasks'?

<p>Providing tools and information for strategic decisions (B)</p> Signup and view all the answers

What is the role of the manager’s criteria in decision-making within a Decision Support System (DSS)?

<p>To influence the outcome of decisions (D)</p> Signup and view all the answers

What is the evolution of information systems primarily aimed at?

<p>Enhancing information needs for different management levels (A)</p> Signup and view all the answers

What is the purpose of information system support for control activities?

<p>To provide necessary data for executives to manage operations (D)</p> Signup and view all the answers

What characterizes the database access feature of Decision Support Systems (DSS)?

<p>Ability to gather data from various organizational systems (A)</p> Signup and view all the answers

Which term best describes the necessary information required by managers for making decisions?

<p>Information Needs (C)</p> Signup and view all the answers

Which type of information system is designed to support routine tasks that follow well-understood procedures?

<p>Transaction Processing Systems (TPS) (C)</p> Signup and view all the answers

What type of decision is primarily supported by Decision Support Systems (DSS)?

<p>Non-routine decisions that may be non-structured (A)</p> Signup and view all the answers

Which information system is tailored to meet the needs of top-level executives?

<p>Executive Information Systems (EIS) (D)</p> Signup and view all the answers

At which management level is Management Information Systems (MIS) primarily utilized?

<p>Middle-level management (B)</p> Signup and view all the answers

Which type of information system is designed to support complex non-routine tasks?

<p>Decision Support Systems (DSS) (A)</p> Signup and view all the answers

What type of decisions does an Executive Information System (EIS) primarily support?

<p>High-level strategic decisions (C)</p> Signup and view all the answers

Which term describes information systems that support decision-making at all levels of management?

<p>Information Systems for Different Levels of Management (A)</p> Signup and view all the answers

Which type of system is specifically aimed at supporting tactical level decisions?

<p>Management Information Systems (MIS) (B)</p> Signup and view all the answers

What distinguishes Transaction Processing Systems (TPS) from other information systems?

<p>Facilitation of routine task automation (D)</p> Signup and view all the answers

Which is NOT a primary function of a Decision Support System (DSS)?

<p>Management of routine tasks (C)</p> Signup and view all the answers

What is the primary focus of information systems that support operational level decisions?

<p>Providing transaction data and automating routine tasks (C)</p> Signup and view all the answers

Which information system is geared towards supporting lower-level managers by automating tasks?

<p>Transaction Processing Systems (TPS) (A)</p> Signup and view all the answers

Which statement is true about the relationships between different types of information systems?

<p>Each system type supports a specific level of decision-making (A)</p> Signup and view all the answers

Which type of information system provides relevant internal and external information for strategic-level decisions?

<p>Executive Information Systems (EIS) (B)</p> Signup and view all the answers

Flashcards

Transaction Processing Systems (TPS)

Systems designed to handle routine, well-structured tasks like payroll, invoices, and orders. They prioritize speed, accuracy, and automation over flexibility.

Management Information Systems (MIS)

Information systems that provide managers with structured reports for decision-making. They leverage data generated by TPS and allow for quick, routine problem-solving.

Management by Exception

A concept where managers focus their attention on performance deviations from established standards. This helps them efficiently identify and address critical issues.

Decision Support Systems (DSS)

Interactive systems that support managers in dealing with complex, less structured, and sometimes unique problems. They offer flexibility and analysis tools for decision-making.

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Executive Information Systems (EIS)

Information systems specifically tailored for top-level managers. They provide internal and external information to support strategic decision-making and business direction.

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Critical Success Factors (CSF)

Key business variables that are crucial for the success and performance of the company. These are the factors that an EIS should focus on and track.

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Dynamic Data

Data that can change over time and is not usually static or constant.

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Static Data

Data that is relatively static and doesn't usually change frequently. An example is customer address.

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Information System Support for Different Levels of Task Structure

Information systems tailored to support tasks ranging from highly structured routine processes to unstructured non-routine tasks.

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Information System Support for Different Levels of Decision Structure

Information systems designed to handle decisions with varying levels of structure, from highly structured to unstructured.

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Information System Support for Different Levels of Management Structure

Information systems catering to management tasks with different levels of structure, from operational to strategic functions.

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Information System Support for Different Levels of Task and Decision Structure

Information systems that can support tasks and decisions with various levels of structure, from highly structured to unstructured.

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Information System Support for Different Levels of Task, Decision, and Management Structure

Information systems capable of supporting tasks, decisions, and management activities with diverse levels of structure, encompassing operational and strategic responsibilities.

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Information System Support for Different Levels of Task, Decision, and Management Complexity

Information systems designed to handle varying levels of complexity in tasks, decisions, and management activities, ranging from simple routine processes to complex non-routine situations.

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Information System Support for Different Levels of Task, Decision, and Management Structure and Complexity

Information systems offering support for tasks, decisions, and management with different levels of both structure and complexity, encompassing routine to non-routine operations.

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Structured Decisions

Decisions with clearly defined processes and readily identifiable information needs. Management Information Systems (MIS) support these by generating regular reports.

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Non-structured Decisions

Decisions lacking clear procedures, where identifying all necessary factors beforehand is impossible. Decision Support Systems (DSS) aid managers in making these complex decisions.

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Interactive Systems

Systems allowing user interaction through requests, model creation/modification, data management, and custom report design. Decision Support Systems (DSS) exemplify this characteristic.

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Flexibility in Information Systems

The ability of an information system to adapt to individual decision-makers' needs. Decision Support Systems (DSS) and Executive Information Systems (EIS) prioritize flexibility for customized information access.

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Deviation from the Norm

Measuring the difference between expected and actual outcomes in Management Information Systems (MIS). This highlights performance deviations and areas requiring attention.

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Grouping Exceptions

Grouping exceptions in reports based on specific criteria. This simplifies issue identification for managers in Management Information Systems (MIS).

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Sequence Function in Reports

An ability in Management Information Systems (MIS) to arrange report entries in ascending or descending order according to key areas. This highlights exceptions, bringing crucial entries to the forefront.

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Well-structured Situations

Situations where required decision-making information is known beforehand. Decision Support Systems (DSS) are less effective in such situations as they address more complex problems.

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Non-structured Environments

Environments where needed decision-making information is not easily identified beforehand. Decision Support Systems (DSS) excel in such environments.

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Executive’s Daily Routine

The daily activities of top-level executives, encompassing meetings, calls, conferences, and informal communication. These managers rely more on verbal communication than formal reports.

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Evolution of Information Systems

The development of information systems from Transaction Processing Systems (TPS) to Management Information Systems (MIS), Decision Support Systems (DSS), and Executive Information Systems (EIS). Each stage addresses the information needs of different management levels.

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Information System Design

The process of structuring an information system to meet decision-makers' requirements. A well-designed database is crucial for efficient information utilization and system integration.

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Human Reasoning Capacity

The human ability to reason and make decisions. Decision Support Systems (DSS) aim to enhance this capacity by providing relevant facts and interactive tools to assist in solving complex, non-structured problems.

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Computer Data Processing Capacity

The ability of a computer to process data and provide information access. Decision Support Systems (DSS) require this capability to offer analytical models and database access for decision-making.

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Problem Resolution with DSS

The use of Decision Support Systems (DSS) to address unstructured problems by providing analytical models and database access. DSS are designed to be adaptable and user-friendly, aiding decision-makers in exploring alternative solutions.

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Ease of Use in EIS

A defining characteristic of Executive Information Systems (EIS), requiring ease of use and intuitive access to features. The learning curve should be minimal, as executives have limited time for IT training.

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Communication Support in EIS

Executive Information Systems (EIS) act as communication support through features like email and diary/calendar management. This helps organize the executive's workflow.

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Information Presentation in EIS

The method by which information is presented to the user in an Executive Information System (EIS). It should be meaningful and manageable, combining data from various sources and allowing for exploration of deeper information.

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Information Aggregation in EIS

The capability of Executive Information Systems (EIS) to combine data from various sources into a single report or screen. This provides executives with a comprehensive view of information relevant to their decision-making.

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What are Transaction Processing Systems (TPS)?

Information systems designed for tasks that are repetitive, pre-defined, and have well-understood procedures.

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What are Decision Support Systems (DSS)?

Information systems that support semi-structured decisions, where some aspects are clear and others are not.

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What are Executive Information Systems (EIS)?

Information systems that provide top-level executives with relevant internal and external information.

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What are Management Information Systems (MIS)?

Information systems providing structured reports and data for middle-level managers.

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How do Transaction Processing Systems (TPS) support operational decision-making?

TPS are designed to support operational level decisions by automating routine tasks.

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How do Management Information Systems (MIS) support tactical decision-making?

MIS are designed to support tactical level decisions by providing structured reports and data analysis.

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How do Executive Information Systems (EIS) support strategic decision-making?

EIS are designed to support strategic level decisions by providing information about the overall business environment.

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How do information systems support decision-making at different management levels?

Different types of information systems, such as TPS, MIS, DSS, and EIS, are designed to meet the specific needs of different management levels.

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How do information systems support different types of decisions?

Information systems can support various types of decisions, ranging from structured to non-structured.

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Explain the role of different information systems in supporting decision-making.

TPS handle routine tasks, MIS provide information for tactical decisions, DSS support semi-structured decisions, and EIS offer high-level insights for strategic planning.

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How do information systems support different levels of task complexity?

Information systems can support tasks of varying complexity levels, ranging from simple routine tasks to complex non-routine tasks.

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How do information systems support different levels of decision complexity?

Different types of systems are designed to support decision-making of different complexities, from simple structured decisions to complex non-structured decisions.

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How do information systems support different levels of management complexity?

Information systems support management activities of varying complexity levels, from simple operational tasks to complex strategic tasks.

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How do information systems support different types of tasks?

Information systems are designed to support various types of tasks, ranging from routine to non-routine.

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How do information systems support different levels of decision-making?

Information systems support decision-making at different levels, from operational to strategic, by providing information relevant to each level.

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What are information needs?

The specific information required by managers to take decisions. In structured decisions, these needs can be easily identified, while in non-structured decisions, they may only become clear as the decision-making process progresses.

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What are analytical models in a DSS?

Models used in Decision Support Systems (DSS) to present information and help the user explore alternative solutions to a problem. These models are interactive and can be modified to adapt to variations in the problem.

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What is information system integration?

The process of ensuring that different information systems within an organization are properly integrated and can share data. This is crucial for the effective functioning of systems like Management Information Systems (MIS) and Decision Support Systems (DSS).

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What is information system flexibility?

The ability of an information system to adapt to the needs of different decision-makers. This is particularly important for Decision Support Systems (DSS) and Executive Information Systems (EIS), which must be flexible enough to handle non-structured problems and changing business environments.

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What is information system evolution?

The development of information systems over time, from Transaction Processing Systems (TPS) to Management Information Systems (MIS), Decision Support Systems (DSS), and Executive Information Systems (EIS). Each stage represents an attempt to meet the information needs of different levels of management.

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How do information systems support non-programmed decisions?

The ability of information systems to support decisions that are not pre-programmed or structured. Decision Support Systems (DSS) are designed to provide this support by offering flexible tools and access to relevant information.

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How do information systems support control activities?

The ability of information systems, particularly Executive Information Systems (EIS), to support control activities by providing executives with the information they need to monitor and manage the company’s operations.

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How do information systems support planning tasks?

The ability of information systems, particularly Decision Support Systems (DSS), to support planning tasks by providing managers with the information and tools they need to make strategic decisions.

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How do information systems support strategic decisions?

The ability of information systems to support decisions made at the strategic level of management. Executive Information Systems (EIS) are particularly designed to provide this support by offering relevant internal and external information.

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How do information systems support tactical decisions?

The ability of information systems to support decisions made at the tactical level of management. Management Information Systems (MIS) are particularly designed to provide this support by offering structured reports and data.

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How do information systems support operational decisions?

The ability of information systems to support decisions made at the operational level of management. Transaction Processing Systems (TPS) are particularly designed to provide this support by automating routine tasks and generating transaction data.

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How do information systems support structured decisions?

The ability of information systems to support decisions where the decision-making process is clearly defined and the information needed can be easily identified. Management Information Systems (MIS) are particularly designed to provide this support.

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How do information systems support non-structured decisions?

The ability of information systems to support decisions where the decision-making process is not clearly defined and the information needed cannot be easily identified. Decision Support Systems (DSS) are particularly designed to provide this support.

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What is the decision-making process?

The process by which managers take decisions, often supported by information systems like Management Information Systems (MIS) and Decision Support Systems (DSS). The process can be structured or non-structured, depending on the complexity of the problem.

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How does a DSS access data?

The ability of Decision Support Systems (DSS) to access data from the organization’s transaction processing system, administrative information system, and external sources. This data is used to generate information for decision-making.

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What are the report formats and content in a DSS?

The ability of Decision Support Systems (DSS) to allow the user to define the format and content of reports. This flexibility is essential for dealing with non-structured problems, where the information needed may not be known beforehand.

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Study Notes

Transaction Processing Systems (TPS)

  • Replace manual procedures with computer-based ones for routine tasks.
  • Faster and more accurate than manual methods.
  • Used for invoicing, payroll, production, and order processing.

Management Information Systems (MIS)

  • Provide managers with information for decisions and problem-solving.
  • Supported by corporate databases (including TPS data).
  • Offer structured reports for routine decisions.
  • Support structured decision-making.
  • Include deviation from the norm, grouping exceptions, and sequence functions to highlight exceptions.

Management by Exception

  • Compares actual performance to pre-set standards.
  • Highlights performance issues outside acceptable limits.
  • Can be integrated into MIS reports in four ways: reports only on exceptions, highlights exceptions in sequence, groups exceptions together, and shows deviation from the norm.

Decision Support Systems (DSS)

  • Interactive systems for less-defined, sporadic problems.
  • Facilitate dialogue, provide database access, and offer models.
  • Designed for non-structured or semi-structured decisions.
  • Useful in non-structured environments.
  • Less useful in well-structured situations.
  • Feature interactive systems, flexibility in information systems, database access, and analytical models.

Executive Information Systems (EIS)

  • Designed for top-level managers.
  • Provide internal and external information for executive support.
  • Must gather, present, and focus on critical success factors.
  • Easy to use and support communication/time management.
  • Important qualities include ease of use, communication support, information presentation, information aggregation, and user-specific preferences.

Critical Success Factors (CSF)

  • Key business areas an EIS must provide information on.
  • EIS must adapt to changes in business.

Non-structured Decisions

  • Decisions with no predefined procedures or easily identifiable factors.
  • DSS are designed to assist with these.

Interactive Systems

  • Allow user interaction for requests, model creation/modification, report design, and data management.
  • DSS are an example.

Flexibility in Information Systems

  • Ability of a system to adapt to diverse user needs.
  • DSS and EIS are designed for flexible report customization.

Structured Decisions

  • Decisions with defined process and easily identifiable information needs.
  • MIS systems support these.

Deviation from the Norm

  • Compares actual performance with forecasts.
  • Presents differences as deviations to identify performance gaps.

Grouping Exceptions

  • Reports group exceptions based on criteria.

Sequence Function in Reports

  • Arranges entries in ascending or descending order.
  • Highlights exceptions by presenting them at the top.

Well-structured Situations

  • Situations where the necessary information for decision-making is known beforehand.
  • DSS are less effective in these cases.

Non-structured Environments

  • Environments where information needed for decisions isn't clear beforehand.
  • DSS are particularly helpful in these scenarios.

Executive’s Daily Routine

  • Includes meetings, calls, conferences, etc.
  • Executives lean towards verbal communication.

Evolution of Information Systems

  • Development from TPS to MIS, DSS, and EIS.
  • Each stage addresses specific management levels' information needs.

Information System Design

  • Structuring IS to meet decision-maker needs.
  • Database structure is crucial for rational information use and system integration.

Human Reasoning Capacity

  • Decision-making ability of humans.
  • DSS expand this capability by providing data and interactive tools.

Computer Data Processing Capacity

  • Ability of computers to process data and information.
  • DSS utilizes this for analytical models and database access.

Problem Resolution with DSS

  • Using DSS to resolve fairly unstructured problems.
  • Offering analytical models and database access for varied solutions exploration.

Ease of Use in EIS

  • Crucial for EIS, requiring direct and intuitive access.

Communication Support in EIS

  • Supports communication (e.g., email).
  • Aids organization of executive schedule (e.g., calendar).

Information Presentation in EIS

  • Meaningful and manageable information.
  • Allows detailed exploration if needed.

Information Aggregation in EIS

  • Combining data from various sources into a single view.

User’s Personal Preferences in EIS

  • Adapting information presentation to user preferences.

Decision-Making Process

  • Process for managers, often with information system support.
  • Supports various types of decisions, structured to non-structured.

Information Needs

  • Specific information required for decisions.
  • Needs may become clear during non-structured decision-making.

Database Access in DSS

  • Accessing data from TPS, administrative systems, and external sources

Analytical Models in DSS

  • Models used to display information and explore solutions.
  • Interactive and adaptable for different problem scenarios.

Report Format and Content in DSS

  • Allows users to customize report formats and content.

Manager’s Criteria in Decision-Making

  • Manager's judgment and reasoning, crucial in non-structured decisions.
  • DSS supports, but does not replace, manager's choices.

Information System Integration

  • Ensuring proper integration and data sharing between systems.

Information System Flexibility

  • Adaptability of the system to the needs of decision makers.
  • Especially critical for DSS and EIS.

Information System Evolution

  • Development of IS over time with changing management needs.

Information System Design for Decision-Makers

  • Designing IS systems to offer maximum flexibility.
  • Information structure based on information sources, not predefined needs.

Information System Support for Non-Programmed Decisions

  • Supporting decisions not pre-planned, not structured

Information System Support for Control Activities

  • Supporting control functions with appropriate information.

Information System Support for Planning Tasks

  • Supporting various planning tasks.

Information System Support for Strategic Decisions

  • Supporting strategic decision-making with internal and external information.

Information System Support for Tactical Decisions

  • Supporting tactical decisions with structured reports and data.

Information System Support for Operational Decisions

  • Supporting operational decisions with automated data generation.

Information System Support for Structured Decisions

  • Supporting decisions with clear procedures and known information needs.

Information System Support for Non-Structured Decisions

  • Supporting decisions with unclear procedures and needed information.

Information System Support for Semi-Structured Decisions

  • Supporting partially structured decisions.

Information System Support for Routine Tasks

  • Supporting repetitive tasks with well-defined procedures.

Information System Support for Non-Routine Tasks

  • Supporting non-repetitive tasks.

Information System Support for High-Level Management

  • Supporting the informational needs of top executives.

Information System Support for Middle Management

  • Supporting the informational needs of middle managers.

Information System Support for Lower-Level Management

  • Supporting the information needs of lower-level managers.

Information System Support for Decision-Making at All Levels

  • Supporting all levels of decision making.

Information System Support for Strategic Level Decisions

  • Supporting strategic decisions with relevant information.

Information System Support for Tactical Level Decisions

  • Supporting tactical decisions with structured reporting.

Information System Support for Operational Level Decisions

  • Supporting operational decisions with automated data.

Information System Support for Different Levels of Management

  • Supporting different management levels' information needs.

Information System Support for Different Types of Decisions

  • Supporting various decision types, structured to non-structured.

Information System Support for Different Types of Tasks

  • Supporting various types of tasks, routine to non-routine.

Information System Support for Different Levels of Decision-Making

  • Supporting decisions across different management levels.

Information System Support for Different Levels of Task Complexity

  • Supporting tasks with varying levels of complexity.

Information System Support for Different Levels of Decision Complexity

  • Supporting decisions with varying degrees of complexity.

Information System Support for Different Levels of Management Complexity

  • Supporting management tasks with differing complexities.

Information System Support for Different Levels of Task Structure

  • Supporting tasks with differing structural complexity.

Information System Support for Different Levels of Decision Structure

  • Supporting decisions with different levels of structure.

Information System Support for Different Levels of Management Structure

  • Supporting management activities across different structures.

Information System Support for Different Levels of Task, Decision, and Management Structure and Complexity

  • Supporting various tasks, decisions, and management levels.

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