Management: Group and Team Development
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Questions and Answers

What is a key characteristic of a successful team?

  • Being led by a single leader
  • Having a single skill set
  • Being united (correct)
  • Having a clear hierarchy

What is the outcome of a team development process?

  • Increased individual productivity
  • Better decision making and actions (correct)
  • Reduced communication
  • Increased conflict

Why is diversity in skills and backgrounds important when selecting team members?

  • To reduce teamwork
  • To bring different perspectives (correct)
  • To increase team size
  • To create conflict

What is the result of effective communication within a team?

<p>Open and honest sharing of ideas (A)</p> Signup and view all the answers

What is a benefit of team development?

<p>Increased potential for information gathering (B)</p> Signup and view all the answers

What can hinder team collaboration and productivity?

<p>Poor facilities or remote work challenges (C)</p> Signup and view all the answers

Why is defining team goals important?

<p>To ensure everyone understands the team's purpose (A)</p> Signup and view all the answers

What is crucial when dealing with teams?

<p>Knowing when to end a team after its goals are met (D)</p> Signup and view all the answers

What is motivation?

<p>What pushes you to act and achieve your goals (C)</p> Signup and view all the answers

What do content theories of motivation focus on?

<p>Things like instincts, needs, job satisfaction, and the type of work they do (A)</p> Signup and view all the answers

In Maslow's Hierarchy of Needs, what is the top level of needs?

<p>Self-Actualization (B)</p> Signup and view all the answers

In the ERG Theory, what category includes basic physical and safety needs?

<p>Existence (A)</p> Signup and view all the answers

What is the primary difference between a group and a team?

<p>A group is a collection of individuals who work together, while a team is a group of people who are cooperative in accomplishing a goal. (B)</p> Signup and view all the answers

According to Tuckman's stages of group development, what is the primary characteristic of the Storming stage?

<p>Members start to communicate together but still view themselves as individuals. (C)</p> Signup and view all the answers

What is the focus of a workgroup?

<p>Accomplishing individual goals. (C)</p> Signup and view all the answers

What is the final stage of Tuckman's stages of group development?

<p>Adjourning (C)</p> Signup and view all the answers

What is the primary difference between the accountability of a group and a team?

<p>In a group, accountability is individual, while in a team, it is shared among members or mutually. (A)</p> Signup and view all the answers

What is the primary characteristic of the Norming stage of Tuckman's stages of group development?

<p>People feel part of the team and realize they can work together and accept each other's viewpoints. (D)</p> Signup and view all the answers

What is a significant barrier to effective communication?

<p>Differences in viewpoint (D)</p> Signup and view all the answers

What type of goal focuses on improving the way a product is made or delivered?

<p>Productivity goals (D)</p> Signup and view all the answers

What is a characteristic of good feedback?

<p>Timely and transparent (A)</p> Signup and view all the answers

What determines the effectiveness of an organization?

<p>Communication and accountability (D)</p> Signup and view all the answers

What is the purpose of official goals?

<p>To communicate the general purpose of the organization (B)</p> Signup and view all the answers

What is the focus of operational goals?

<p>The tactics to achieve organizational goals (D)</p> Signup and view all the answers

What is the main purpose of organizational communication?

<p>To create an understanding and coordinate attitudes (D)</p> Signup and view all the answers

What type of communication involves sending a message through spoken language?

<p>Verbal (C)</p> Signup and view all the answers

What is the flow of information from employees to managers about their work called?

<p>Upward Communication (D)</p> Signup and view all the answers

What type of communication occurs between people or departments at the same level?

<p>Horizontal Communication (C)</p> Signup and view all the answers

What is the main difference between formal and informal communication in an organization?

<p>Formal communication follows the hierarchy, while informal does not (D)</p> Signup and view all the answers

What is the purpose of setting specific, measurable, achievable, results-oriented, and time-bound goals?

<p>To direct one's attention and regulate effort (A)</p> Signup and view all the answers

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