Management: Group and Team Development

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What is a key characteristic of a successful team?

Being led by a single leader

Having a single skill set

Being united (correct)

Having a clear hierarchy

What is the outcome of a team development process?

Increased individual productivity

Better decision making and actions (correct)

Reduced communication

Increased conflict

Why is diversity in skills and backgrounds important when selecting team members?

To reduce teamwork

To bring different perspectives (correct)

To increase team size

To create conflict

What is the result of effective communication within a team?

Open and honest sharing of ideas (A) Signup and view all the answers

What is a benefit of team development?

Increased potential for information gathering (B) Signup and view all the answers

What can hinder team collaboration and productivity?

Poor facilities or remote work challenges (C) Signup and view all the answers

Why is defining team goals important?

To ensure everyone understands the team's purpose (A) Signup and view all the answers

What is crucial when dealing with teams?

Knowing when to end a team after its goals are met (D) Signup and view all the answers

What is motivation?

What pushes you to act and achieve your goals (C) Signup and view all the answers

What do content theories of motivation focus on?

Things like instincts, needs, job satisfaction, and the type of work they do (A) Signup and view all the answers

In Maslow's Hierarchy of Needs, what is the top level of needs?

Self-Actualization (B) Signup and view all the answers

In the ERG Theory, what category includes basic physical and safety needs?

Existence (A) Signup and view all the answers

What is the primary difference between a group and a team?

A group is a collection of individuals who work together, while a team is a group of people who are cooperative in accomplishing a goal. (B) Signup and view all the answers

According to Tuckman's stages of group development, what is the primary characteristic of the Storming stage?

Members start to communicate together but still view themselves as individuals. (C) Signup and view all the answers

What is the focus of a workgroup?

Accomplishing individual goals. (C) Signup and view all the answers

What is the final stage of Tuckman's stages of group development?

Adjourning (C) Signup and view all the answers

What is the primary difference between the accountability of a group and a team?

In a group, accountability is individual, while in a team, it is shared among members or mutually. (A) Signup and view all the answers

What is the primary characteristic of the Norming stage of Tuckman's stages of group development?

People feel part of the team and realize they can work together and accept each other's viewpoints. (D) Signup and view all the answers

What is a significant barrier to effective communication?

Differences in viewpoint (D) Signup and view all the answers

What type of goal focuses on improving the way a product is made or delivered?

Productivity goals (D) Signup and view all the answers

What is a characteristic of good feedback?

Timely and transparent (A) Signup and view all the answers

What determines the effectiveness of an organization?

Communication and accountability (D) Signup and view all the answers

What is the purpose of official goals?

To communicate the general purpose of the organization (B) Signup and view all the answers

What is the focus of operational goals?

The tactics to achieve organizational goals (D) Signup and view all the answers

What is the main purpose of organizational communication?

To create an understanding and coordinate attitudes (D) Signup and view all the answers

What type of communication involves sending a message through spoken language?

Verbal (C) Signup and view all the answers

What is the flow of information from employees to managers about their work called?

Upward Communication (D) Signup and view all the answers

What type of communication occurs between people or departments at the same level?

Horizontal Communication (C) Signup and view all the answers

What is the main difference between formal and informal communication in an organization?

Formal communication follows the hierarchy, while informal does not (D) Signup and view all the answers

What is the purpose of setting specific, measurable, achievable, results-oriented, and time-bound goals?

To direct one's attention and regulate effort (A) Signup and view all the answers