30 Questions
What is a key characteristic of a successful team?
Being united
What is the outcome of a team development process?
Better decision making and actions
Why is diversity in skills and backgrounds important when selecting team members?
To bring different perspectives
What is the result of effective communication within a team?
Open and honest sharing of ideas
What is a benefit of team development?
Increased potential for information gathering
What can hinder team collaboration and productivity?
Poor facilities or remote work challenges
Why is defining team goals important?
To ensure everyone understands the team's purpose
What is crucial when dealing with teams?
Knowing when to end a team after its goals are met
What is motivation?
What pushes you to act and achieve your goals
What do content theories of motivation focus on?
Things like instincts, needs, job satisfaction, and the type of work they do
In Maslow's Hierarchy of Needs, what is the top level of needs?
Self-Actualization
In the ERG Theory, what category includes basic physical and safety needs?
Existence
What is the primary difference between a group and a team?
A group is a collection of individuals who work together, while a team is a group of people who are cooperative in accomplishing a goal.
According to Tuckman's stages of group development, what is the primary characteristic of the Storming stage?
Members start to communicate together but still view themselves as individuals.
What is the focus of a workgroup?
Accomplishing individual goals.
What is the final stage of Tuckman's stages of group development?
Adjourning
What is the primary difference between the accountability of a group and a team?
In a group, accountability is individual, while in a team, it is shared among members or mutually.
What is the primary characteristic of the Norming stage of Tuckman's stages of group development?
People feel part of the team and realize they can work together and accept each other's viewpoints.
What is a significant barrier to effective communication?
Differences in viewpoint
What type of goal focuses on improving the way a product is made or delivered?
Productivity goals
What is a characteristic of good feedback?
Timely and transparent
What determines the effectiveness of an organization?
Communication and accountability
What is the purpose of official goals?
To communicate the general purpose of the organization
What is the focus of operational goals?
The tactics to achieve organizational goals
What is the main purpose of organizational communication?
To create an understanding and coordinate attitudes
What type of communication involves sending a message through spoken language?
Verbal
What is the flow of information from employees to managers about their work called?
Upward Communication
What type of communication occurs between people or departments at the same level?
Horizontal Communication
What is the main difference between formal and informal communication in an organization?
Formal communication follows the hierarchy, while informal does not
What is the purpose of setting specific, measurable, achievable, results-oriented, and time-bound goals?
To direct one's attention and regulate effort
Test your understanding of groups and teams in a management context, including definitions, characteristics, and Tuckman's stages of group/team development.
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