Podcast
Questions and Answers
Many managers in today's business world have restructured work ______.
Many managers in today's business world have restructured work ______.
- around groups rather than teams
- around individuals rather than teams
- around teams rather than individuals (correct)
- around both individuals and teams
Of the following, which one is the main advantage of teams within an organization?
Of the following, which one is the main advantage of teams within an organization?
- increased organizational performance (correct)
- decreased legal costs associated with diversity
- increased organizational coherence
- increased groupthink
Formal groups ______.
Formal groups ______.
- include people who share a common interest
- are defined by an organization's structure (correct)
- include people who eat lunch together each day
- meet at a regular time and place
This kind of work group is brought together to accomplish a specific job or single activity, such as the development of a new product.
This kind of work group is brought together to accomplish a specific job or single activity, such as the development of a new product.
This kind of work group brings individuals together from different work disciplines with different knowledge and skills.
This kind of work group brings individuals together from different work disciplines with different knowledge and skills.
The ______ stage of the group development process is complete when members begin to think of themselves as part of a group.
The ______ stage of the group development process is complete when members begin to think of themselves as part of a group.
This stage involves the most conflict during the entire group development process.
This stage involves the most conflict during the entire group development process.
Norming is a stage of group development that occurs when ______.
Norming is a stage of group development that occurs when ______.
In which group development process is the group's energy directed to working on the group's task?
In which group development process is the group's energy directed to working on the group's task?
Permanent work groups are not likely to go through this stage.
Permanent work groups are not likely to go through this stage.
During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product. This team seems to be at the ______ stage of group development.
During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product. This team seems to be at the ______ stage of group development.
During the storming stage of group development, high levels of conflict ______.
During the storming stage of group development, high levels of conflict ______.
A group that has gone through the norming stage of the group development process ______.
A group that has gone through the norming stage of the group development process ______.
The official forming stage of the group development process wasn't complete until group members ______.
The official forming stage of the group development process wasn't complete until group members ______.
The group was in the ______ stage when it was competing to see who would lead the group.
The group was in the ______ stage when it was competing to see who would lead the group.
When the management group was determining standards and establishing how it would make decisions, it was in the ______ stage of group development.
When the management group was determining standards and establishing how it would make decisions, it was in the ______ stage of group development.
In the third and fourth days of the retreat, the managers were in the ______ stage of group development.
In the third and fourth days of the retreat, the managers were in the ______ stage of group development.
When the management team left Silver Falls to return to their own teams and departments, they had just completed the ______ stage of group development.
When the management team left Silver Falls to return to their own teams and departments, they had just completed the ______ stage of group development.
Which term describes the behavior patterns of someone who occupies a given position in a group?
Which term describes the behavior patterns of someone who occupies a given position in a group?
Aldos is given two different "top priorities" from two different managers. Aldos is experiencing ______.
Aldos is given two different "top priorities" from two different managers. Aldos is experiencing ______.
Flashcards
Restructuring work
Restructuring work
The process by which managers rearrange workflows and roles.
Advantage of teams
Advantage of teams
Enhanced collaboration and sharing of diverse skills.
Formal groups
Formal groups
Groups created and defined by an organization to achieve specific goals.
Task-focused work group
Task-focused work group
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Cross-functional group
Cross-functional group
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Norming stage
Norming stage
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Storming stage
Storming stage
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Conflict in storming
Conflict in storming
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Group energy directed
Group energy directed
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Permanent work groups
Permanent work groups
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Storming identification
Storming identification
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Norming performance
Norming performance
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Forming stage completion
Forming stage completion
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Competing for leadership
Competing for leadership
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Management standards setup
Management standards setup
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Group development process
Group development process
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Role behavior patterns
Role behavior patterns
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Role conflict
Role conflict
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Study Notes
Multiple Choice Questions from Chapter 9
- Question 1: Many managers restructure work around teams rather than individuals.
- Question 2: The primary advantage of teams within an organization is increased organizational performance.
- Question 3: Formal groups are defined by an organization's structure and meet at a regular time and place.
- Question 4: A task group is brought together to accomplish a specific job, like creating a new product.
- Question 5: A cross-functional team brings individuals with diverse knowledge and skills from different disciplines.
- Question 6: The norming stage is complete when group members identify as a collective.
- Question 7: The most conflict-ridden stage of group development is the storming stage.
- Question 8: Norming is the stage where groups build cohesiveness.
- Question 9: During the performing stage, group energy is directed towards completing the task.
- Question 10: Permanent work groups typically do not reach the adjourning stage.
- Question 11: When a design manager and marketing representative have a conflict, the team is in the storming stage of group development.
- Question 12: High levels of conflict can result in increased group cohesiveness.
- Question 13: Groups that have advanced to the norming stage might revert to the forming or storming stage.
- Question 14: The official forming stage completes itself once group members introduce one another and feel they belong to the group.
- Question 15: The stage of a group competing to lead is in the storming stage.
- Question 16: Determining standards and decision-making by a management group is in the forming stage.
- Question 17: In the third and fourth days of a retreat, the managers are in the performing stage.
- Question 18: When teams return to their respective departments, the adjourning group development stage has been reached.
- Question 19: The behavior patterns of an individual within a group role is described by the term role.
- Question 20: When an individual experiences different top priorities assigned by multiple managers, it's considered role conflict.
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