Management Functions Quiz

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Questions and Answers

What is the primary function of planning in management?

To determine the resources required to achieve specific objectives (correct)

To assign tasks to employees

To evaluate the performance of the organization

To control the activities of employees

Which function of management involves assigning activities and specifying who has the authority to accomplish certain tasks?

Organising (correct)

Leading/Directing

Controlling

Planning

What is the outcome of the planning function in management?

Strategy (correct)

Tactics

Administration

Operations

Which of the following is NOT a function of management?

Motivating Signup and view all the answers

According to Certo (2003), what is planning in management?

Choosing tasks that must be performed to attain organisational goals Signup and view all the answers

What is the primary goal of the organising function in management?

To ensure the necessary human and physical resources are available Signup and view all the answers

Which function of management involves looking to the future and deciding what to do, when to do it, and how to do it?

Planning Signup and view all the answers

What is the process of establishing orderly uses for all resources within the management system?

Organising Signup and view all the answers

What is the primary outcome of the organising process?

The organisation structure Signup and view all the answers

Which of the following is NOT a function of directing?

Establishing standards of performance Signup and view all the answers

What is the purpose of the controlling function?

To compare actual performance to a predetermined standard Signup and view all the answers

Which of the following is an example of an interpersonal role?

Interpersonal relationships with employees Signup and view all the answers

What is the outcome of the planning function?

Goals and objectives Signup and view all the answers

Which of the following is a function of organising?

Establishing authority and reporting relationships Signup and view all the answers

What is the purpose of the directing function?

To influence others to achieve organisational goals Signup and view all the answers

What is the result of the controlling function sometimes requiring a manager to return to the planning function?

The need to alter a plan or objectives Signup and view all the answers

Which management role involves looking out for information, receiving, and screening information?

Monitor role Signup and view all the answers

What is the primary responsibility of a manager in a leadership role?

Directing and coordinating subordinates to accomplish organisational goals Signup and view all the answers

Which management role involves transmitting information to external parties, such as the media or the general public?

Spokesman role Signup and view all the answers

What is the primary focus of a manager in a liaison role?

Seeking support from external stakeholders Signup and view all the answers

Which management role involves designing and initiating planned change in the organisation?

Entrepreneurial role Signup and view all the answers

Which management role involves sharing information with subordinates and other members of the organisation?

Disseminator role Signup and view all the answers

What is the simplest and most basic of all managerial roles?

Figurehead role Signup and view all the answers

Which management role involves directing and coordinating subordinates to achieve organisational goals?

Leadership role Signup and view all the answers

Study Notes

The Functions of Management

The four basic functions of management are planning, organising, leading/directing, and controlling.
Planning is the central function of management, involving choosing tasks to attain organisational goals, outlining how tasks must be performed, and indicating when they should be performed.
The outcome of planning is strategy, a course of action specifying the resources required to achieve specific objectives.
Planning involves deciding what to do, when to do it, and how to do it, and decision making is part of the planning process.
Organising is the process of establishing orderly uses for all resources within the management system, ensuring that the necessary human and physical resources are available to carry out a plan and achieve organisational goals.
The outcome of organising is the organisation structure, which establishes authority and reporting relationships, divides work, designs jobs, and establishes methods of performing a job.
Leading/directing involves influencing others to achieve organisational goals, energising, directing, persuading others, and creating a vision.
Controlling involves comparing actual performance to a predetermined standard, establishing standards of performance, measuring current performance, comparing it against the established standards, and taking measures to correct performance that does not meet those standards.

Management Roles

Henry Mintzberg identifies three main roles managers perform: interpersonal, informational, and decisional roles.
Interpersonal role arises directly from a manager's formal authority, involving interpersonal relationships.
Figurehead role involves representing the organisation at ceremonial and symbolic functions.
Leadership role involves directing and coordinating the activities of subordinates to accomplish organisational goals.
Liaison role involves dealing with members of a board of directors and people outside the organisation, seeking support from people who can affect the organisation's success.
Informational roles include monitor, disseminator, and spokesman.
Monitor role involves looking out for information, receiving, and screening information.
Disseminator role involves sharing information with subordinates and other members of the organisation.
Spokesman role involves transmitting information to others, especially those outside the organisation, as the official position of the company.
Decisional roles include entrepreneurial, disturbance handler, resource allocator, and negotiator.
Entrepreneurial role involves designing and initiating planned change in order to improve the organisation's position.
Disturbance handler role involves handling unexpected events or disturbances that affect the organisation.
Resource allocator role involves allocating resources to achieve organisational goals.
Negotiator role involves negotiating with other parties to achieve organisational goals.

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Description

Test your understanding of the four basic functions of management, including planning, organising, leading, and controlling. Learn how planning sets organisational goals and strategies.