Podcast
Questions and Answers
What is a primary focus of management in organizations?
What is a primary focus of management in organizations?
- Increasing market share aggressively
- Maximizing employee satisfaction
- Reducing costs as much as possible
- Achieving specific goals through asset deployment (correct)
Which managerial role involves directing and coordinating people?
Which managerial role involves directing and coordinating people?
- Monitor
- Representative
- Leader (correct)
- Spokesperson
What key function is primarily concerned with measuring performance against pre-set standards?
What key function is primarily concerned with measuring performance against pre-set standards?
- Leading
- Planning
- Controlling (correct)
- Organizing
In Max Weber's concept of bureaucracy, which of the following is NOT a principle?
In Max Weber's concept of bureaucracy, which of the following is NOT a principle?
According to Frederick Taylor's Scientific Management theory, what aspect is emphasized?
According to Frederick Taylor's Scientific Management theory, what aspect is emphasized?
Which managerial role is responsible for resolving unexpected issues?
Which managerial role is responsible for resolving unexpected issues?
What characteristic is NOT associated with Administrative Management according to H Fayol?
What characteristic is NOT associated with Administrative Management according to H Fayol?
What is one of the roles included in the Informational category of managerial roles?
What is one of the roles included in the Informational category of managerial roles?
What concept did the Hawthorne experiments contribute to experimental design?
What concept did the Hawthorne experiments contribute to experimental design?
Which of the following is NOT a component of the macro global environment?
Which of the following is NOT a component of the macro global environment?
Which managerial approach emphasizes that management practices must be context-dependent?
Which managerial approach emphasizes that management practices must be context-dependent?
Which strategy involves offering unique products that stand out from competitors?
Which strategy involves offering unique products that stand out from competitors?
What type of planning focuses on the day-to-day operations of an organization?
What type of planning focuses on the day-to-day operations of an organization?
Which of the following best describes the term 'competitive environment'?
Which of the following best describes the term 'competitive environment'?
What characterizes the Focus Strategy in competitive strategy?
What characterizes the Focus Strategy in competitive strategy?
What is a primary step in the planning process?
What is a primary step in the planning process?
Which of the following is NOT identified by Mintzberg as a type of organizational structure?
Which of the following is NOT identified by Mintzberg as a type of organizational structure?
What is the primary focus of demand analysis in HRM?
What is the primary focus of demand analysis in HRM?
Which of the following is considered an intrinsic reward?
Which of the following is considered an intrinsic reward?
What does training primarily aim to do?
What does training primarily aim to do?
Which leadership function describes the completion of tasks?
Which leadership function describes the completion of tasks?
Which of the following best describes the 'great man' theory of leadership?
Which of the following best describes the 'great man' theory of leadership?
Which performance appraisal method involves comparing individuals directly against each other?
Which performance appraisal method involves comparing individuals directly against each other?
In HRM, which of the following is part of preparing an action plan?
In HRM, which of the following is part of preparing an action plan?
Which of the following best describes the role of a Prospector in Miles and Snow's typology?
Which of the following best describes the role of a Prospector in Miles and Snow's typology?
What does a SWOT analysis primarily assist organizations in doing?
What does a SWOT analysis primarily assist organizations in doing?
In decision-making processes, which condition is characterized by complete knowledge and certainty?
In decision-making processes, which condition is characterized by complete knowledge and certainty?
Which model of decision-making emphasizes the use of both intuition and judgment due to limited information?
Which model of decision-making emphasizes the use of both intuition and judgment due to limited information?
What is one of the primary barriers to making good decisions within an organization?
What is one of the primary barriers to making good decisions within an organization?
Which of the following departments is NOT one of the four types of departmentalization?
Which of the following departments is NOT one of the four types of departmentalization?
Which technique is NOT considered a method for enhancing the quality of group decisions?
Which technique is NOT considered a method for enhancing the quality of group decisions?
Which of the following is a feature of programmed decision-making?
Which of the following is a feature of programmed decision-making?
What are the two main styles identified in Ohio State University Leadership studies?
What are the two main styles identified in Ohio State University Leadership studies?
Which theory focuses on the concern for both people and production?
Which theory focuses on the concern for both people and production?
What does Vroom's Expectancy Theory illustrate about motivation?
What does Vroom's Expectancy Theory illustrate about motivation?
In the context of control processes, which of the following is NOT a type of control?
In the context of control processes, which of the following is NOT a type of control?
Which motivation theory focuses on achieving satisfaction through hygiene and motivator factors?
Which motivation theory focuses on achieving satisfaction through hygiene and motivator factors?
Which approach involves leaders adjusting to the values, beliefs, and needs of their followers?
Which approach involves leaders adjusting to the values, beliefs, and needs of their followers?
What is the primary focus of Adam's Equity Theory?
What is the primary focus of Adam's Equity Theory?
What does Concurrent Control primarily monitor?
What does Concurrent Control primarily monitor?
What aspect did the Hawthorne experiments highlight as more significant in organizations?
What aspect did the Hawthorne experiments highlight as more significant in organizations?
Which of the following statements best describes the competitive environment?
Which of the following statements best describes the competitive environment?
Which strategy focuses on providing unique products to stand out in the market?
Which strategy focuses on providing unique products to stand out in the market?
What is a primary component of the macro global environment that influences organizations?
What is a primary component of the macro global environment that influences organizations?
What does tactical planning primarily deal with in an organization?
What does tactical planning primarily deal with in an organization?
Which of the following is NOT a major strategy for achieving competitive advantage?
Which of the following is NOT a major strategy for achieving competitive advantage?
What is involved in the first step of the planning process?
What is involved in the first step of the planning process?
What key concept did Douglas McGregor introduce that focuses on organizational behavior?
What key concept did Douglas McGregor introduce that focuses on organizational behavior?
What is the main characteristic of an organization categorized as a Defender in Miles and Snow's typology?
What is the main characteristic of an organization categorized as a Defender in Miles and Snow's typology?
Which decision-making condition is associated with limited information and uncertainty about outcomes?
Which decision-making condition is associated with limited information and uncertainty about outcomes?
What approach would best describe an organization that does not have a clear strategic direction and is reactive towards its environment?
What approach would best describe an organization that does not have a clear strategic direction and is reactive towards its environment?
What is one of the major techniques used to enhance the quality of group decision-making?
What is one of the major techniques used to enhance the quality of group decision-making?
Which model of decision-making emphasizes the use of judgment and intuition due to limitations in information?
Which model of decision-making emphasizes the use of judgment and intuition due to limitations in information?
What characteristic is associated with a Programmed decision-making approach?
What characteristic is associated with a Programmed decision-making approach?
Which of the following is a type of departmentalization that focuses on the geographical distribution of activities?
Which of the following is a type of departmentalization that focuses on the geographical distribution of activities?
Which barrier to decision-making involves a perception that one has control over uncontrollable outcomes?
Which barrier to decision-making involves a perception that one has control over uncontrollable outcomes?
Which structural type is characterized by flexibility and adaptability to change?
Which structural type is characterized by flexibility and adaptability to change?
What are intrinsic rewards primarily associated with?
What are intrinsic rewards primarily associated with?
Which stage of recruitment involves attracting potential candidates?
Which stage of recruitment involves attracting potential candidates?
What does the development of employees typically refer to?
What does the development of employees typically refer to?
Which appraisal method assesses employees based on specific critical incidents?
Which appraisal method assesses employees based on specific critical incidents?
Which leadership function focuses on creating a performance culture within an organization?
Which leadership function focuses on creating a performance culture within an organization?
In the supply analysis of HRM, what is primarily estimated?
In the supply analysis of HRM, what is primarily estimated?
Which approach emphasizes specific behaviors as differentiators between leaders and non-leaders?
Which approach emphasizes specific behaviors as differentiators between leaders and non-leaders?
Which function of management is primarily focused on ensuring that the organization meets its goals using available resources?
Which function of management is primarily focused on ensuring that the organization meets its goals using available resources?
What role does a manager fulfill when they act as a liaison?
What role does a manager fulfill when they act as a liaison?
In Frederick Taylor's Scientific Management, which principle emphasizes cooperation between workers and managers?
In Frederick Taylor's Scientific Management, which principle emphasizes cooperation between workers and managers?
Which characteristic is associated with Max Weber's concept of bureaucracy?
Which characteristic is associated with Max Weber's concept of bureaucracy?
What is the role of a manager when acting as a disturbance handler?
What is the role of a manager when acting as a disturbance handler?
In which approach is the 'selection for technical merit' important?
In which approach is the 'selection for technical merit' important?
Which of the following is NOT one of the areas identified as essential in H Fayol's Administrative Management?
Which of the following is NOT one of the areas identified as essential in H Fayol's Administrative Management?
What managerial role is involved in designing and implementing new projects according to Mintzberg's categories?
What managerial role is involved in designing and implementing new projects according to Mintzberg's categories?
What is the main focus of the Contingency Approach in leadership?
What is the main focus of the Contingency Approach in leadership?
Which of the following models emphasizes the balance between concern for people and production?
Which of the following models emphasizes the balance between concern for people and production?
What characterizes Transactional Leadership?
What characterizes Transactional Leadership?
Which theory categorizes motivation into physiological, safety, social, esteem, and self-actualization needs?
Which theory categorizes motivation into physiological, safety, social, esteem, and self-actualization needs?
What type of control is aimed at preventing mistakes before they happen?
What type of control is aimed at preventing mistakes before they happen?
Which of the following theories focuses on individuals' perceptions of fairness in treatment comparison?
Which of the following theories focuses on individuals' perceptions of fairness in treatment comparison?
Which motivational theory involves a hierarchy of existence-relatedness-growth?
Which motivational theory involves a hierarchy of existence-relatedness-growth?
Which approach to leadership focuses on adjusting to the beliefs and needs of followers?
Which approach to leadership focuses on adjusting to the beliefs and needs of followers?
Which structure identified by Mintzberg is characterized by a high degree of formalization and a clearly defined hierarchy?
Which structure identified by Mintzberg is characterized by a high degree of formalization and a clearly defined hierarchy?
What is the primary purpose of demand analysis in human resource management?
What is the primary purpose of demand analysis in human resource management?
Which of the following best describes intrinsic rewards?
Which of the following best describes intrinsic rewards?
Which method used in performance appraisal involves assessing employees without standard criteria, primarily relying on narrative feedback?
Which method used in performance appraisal involves assessing employees without standard criteria, primarily relying on narrative feedback?
What is the main focus of training in the context of human resource management?
What is the main focus of training in the context of human resource management?
Which leadership function is primarily concerned with building relationships and supporting followers?
Which leadership function is primarily concerned with building relationships and supporting followers?
In performance appraisal, which method involves directly comparing employees against one another to determine relative performance?
In performance appraisal, which method involves directly comparing employees against one another to determine relative performance?
Which of the following best defines the broader concept of development in human resources?
Which of the following best defines the broader concept of development in human resources?
What concept did the Hawthorne experiments primarily contribute to?
What concept did the Hawthorne experiments primarily contribute to?
What is the primary focus of the Focus Strategy in competitive advantage?
What is the primary focus of the Focus Strategy in competitive advantage?
Which type of planning is primarily concerned with short-term operations?
Which type of planning is primarily concerned with short-term operations?
Which leadership approach focuses on the exchange relationship between leaders and followers?
Which leadership approach focuses on the exchange relationship between leaders and followers?
What is a key assumption of contingency theories in leadership?
What is a key assumption of contingency theories in leadership?
What did Douglas McGregor primarily theorize regarding organizational behavior?
What did Douglas McGregor primarily theorize regarding organizational behavior?
In Maslow's hierarchy of needs, which level comes immediately after safety needs?
In Maslow's hierarchy of needs, which level comes immediately after safety needs?
Which external condition is primarily represented by regional trading blocs like NAFTA and EU?
Which external condition is primarily represented by regional trading blocs like NAFTA and EU?
Which theory emphasizes the roles of fairness and treatment comparisons among individuals?
Which theory emphasizes the roles of fairness and treatment comparisons among individuals?
What is the first step in the planning process?
What is the first step in the planning process?
What does Feedforward Control aim to achieve?
What does Feedforward Control aim to achieve?
Which statement accurately describes Blake and Mouton Managerial Grid?
Which statement accurately describes Blake and Mouton Managerial Grid?
What is the primary focus of Fiedler's Least Preferred Co-worker theory?
What is the primary focus of Fiedler's Least Preferred Co-worker theory?
In the context of motivation theories, what do content theories primarily focus on?
In the context of motivation theories, what do content theories primarily focus on?
Which type of planning focuses on the day-to-day operations and tactical aspects of a business?
Which type of planning focuses on the day-to-day operations and tactical aspects of a business?
In Miles and Snow's typology, which type of organization seeks to maintain current customer relationships while innovating moderately?
In Miles and Snow's typology, which type of organization seeks to maintain current customer relationships while innovating moderately?
Which decision-making condition involves having the least amount of information about possible outcomes?
Which decision-making condition involves having the least amount of information about possible outcomes?
What is a key characteristic of the rational model of decision-making?
What is a key characteristic of the rational model of decision-making?
Which barrier to effective decision-making is characterized by overestimating one's control over outcomes?
Which barrier to effective decision-making is characterized by overestimating one's control over outcomes?
Which of the following approaches to decision-making focuses on organizational politics as a significant factor?
Which of the following approaches to decision-making focuses on organizational politics as a significant factor?
What does the Consulting Group Matrix focus on when analyzing a product portfolio?
What does the Consulting Group Matrix focus on when analyzing a product portfolio?
Which technique is NOT commonly used to enhance the quality of group decision-making?
Which technique is NOT commonly used to enhance the quality of group decision-making?
Which managerial role involves assessing and distributing resources among competing demands?
Which managerial role involves assessing and distributing resources among competing demands?
In Frederick Taylor's Scientific Management, which principle primarily focuses on collaboration between management and workers?
In Frederick Taylor's Scientific Management, which principle primarily focuses on collaboration between management and workers?
What role encompasses the responsibility of managing and supervising a team within an organization?
What role encompasses the responsibility of managing and supervising a team within an organization?
Which of the following does not fall under Mintzberg's Decisional roles?
Which of the following does not fall under Mintzberg's Decisional roles?
What is one of the main principles of Administrative Management as identified by H Fayol?
What is one of the main principles of Administrative Management as identified by H Fayol?
In the context of management roles, which option accurately reflects the role of a spokesperson?
In the context of management roles, which option accurately reflects the role of a spokesperson?
Which statement best describes the primary goal of Scientific Management?
Which statement best describes the primary goal of Scientific Management?
Match the type of management with its key principle:
Match the type of management with its key principle:
Match each managerial role to its description:
Match each managerial role to its description:
Match the management approach to its theorist:
Match the management approach to its theorist:
Match the type of management with the specific management level:
Match the type of management with the specific management level:
Match the interpersonal role to its function:
Match the interpersonal role to its function:
Match the following classical approaches with their characteristics:
Match the following classical approaches with their characteristics:
Match each managerial role to its category:
Match each managerial role to its category:
Match the management principle to its associated function:
Match the management principle to its associated function:
Match the strategic plans with their primary focus:
Match the strategic plans with their primary focus:
Match the decision-making types with their characteristics:
Match the decision-making types with their characteristics:
Match Miles and Snow's typology to its description:
Match Miles and Snow's typology to its description:
Match the decision-making approaches with their focus:
Match the decision-making approaches with their focus:
Match the components of organizational structure with their definitions:
Match the components of organizational structure with their definitions:
Match the following approaches to their definitions:
Match the following approaches to their definitions:
Match the following regional trading blocs with their corresponding areas:
Match the following regional trading blocs with their corresponding areas:
Match the planning techniques with their descriptions:
Match the planning techniques with their descriptions:
Match the barriers to decision making with their nature:
Match the barriers to decision making with their nature:
Match the following planning types with their characteristics:
Match the following planning types with their characteristics:
Match the following managerial strategies with their descriptions:
Match the following managerial strategies with their descriptions:
Match the features of group decision-making techniques with their descriptions:
Match the features of group decision-making techniques with their descriptions:
Match the following macro environment factors with their categories:
Match the following macro environment factors with their categories:
Match the following components of the competitive environment:
Match the following components of the competitive environment:
Match the following characteristics of the Hawthorne Effect:
Match the following characteristics of the Hawthorne Effect:
Match the following global changes to their impact areas:
Match the following global changes to their impact areas:
Match the following HRM processes with their descriptions:
Match the following HRM processes with their descriptions:
Match the following types of performance appraisal methods:
Match the following types of performance appraisal methods:
Match the leadership functions with their descriptions:
Match the leadership functions with their descriptions:
Match the intrinsic and extrinsic rewards with their definitions:
Match the intrinsic and extrinsic rewards with their definitions:
Match the types of organizational structures identified by Mintzberg:
Match the types of organizational structures identified by Mintzberg:
Match the following terms in the context of training and development:
Match the following terms in the context of training and development:
Match the leadership approaches with their descriptions:
Match the leadership approaches with their descriptions:
Match the type of analysis with its purpose in HRM:
Match the type of analysis with its purpose in HRM:
Match the leadership theories with their primary focus or concept:
Match the leadership theories with their primary focus or concept:
Match the motivation theories with their key components:
Match the motivation theories with their key components:
Match the motivational theories with their descriptions:
Match the motivational theories with their descriptions:
Match the types of control with their definitions:
Match the types of control with their definitions:
Match the leadership styles with their characteristics:
Match the leadership styles with their characteristics:
Match the components of control processes with their sequence:
Match the components of control processes with their sequence:
Match the theories of motivation with their focus:
Match the theories of motivation with their focus:
Match the control types with their focus:
Match the control types with their focus:
Flashcards
Management Functions
Management Functions
Organizing, planning, controlling, leading, motivating, and staffing are key activities in management.
Managerial Roles (Mintzberg)
Managerial Roles (Mintzberg)
Mintzberg identified 10 roles (interpersonal, informational, decisional) that managers fill.
Interpersonal Roles
Interpersonal Roles
Figurehead, Leader, and Liaison - how managers interact with others.
Informational Roles
Informational Roles
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Decisional Roles
Decisional Roles
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Scientific Management (Taylor)
Scientific Management (Taylor)
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Bureaucracy (Weber)
Bureaucracy (Weber)
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Administrative Management (Fayol)
Administrative Management (Fayol)
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Hawthorne Effect
Hawthorne Effect
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Informal Organization
Informal Organization
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Globalization
Globalization
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Trading Blocs
Trading Blocs
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Strategic Planning
Strategic Planning
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Tactical Planning
Tactical Planning
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Operational Planning
Operational Planning
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Competitive Advantage
Competitive Advantage
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Strategic Plan
Strategic Plan
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Tactical Plan
Tactical Plan
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Operational Plan
Operational Plan
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SWOT Analysis
SWOT Analysis
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Decision Making
Decision Making
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Programmed Decision
Programmed Decision
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Non-programmed Decision
Non-programmed Decision
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Organizational Structure
Organizational Structure
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Structural Operation
Structural Operation
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Simple Structure
Simple Structure
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Machine Bureaucracy
Machine Bureaucracy
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Professional Bureaucracy
Professional Bureaucracy
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Divisional Structure
Divisional Structure
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Adhocracy
Adhocracy
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Demand Analysis in HRM
Demand Analysis in HRM
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Supply Analysis in HRM
Supply Analysis in HRM
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Considerate Style
Considerate Style
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Initiating Structure
Initiating Structure
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Production-Oriented Leadership
Production-Oriented Leadership
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Employee-Oriented Leadership
Employee-Oriented Leadership
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Contingency Approach to Leadership
Contingency Approach to Leadership
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Fiedler's Least Preferred Co-worker (LPC)
Fiedler's Least Preferred Co-worker (LPC)
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Path-Goal Theory
Path-Goal Theory
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Charismatic Leadership
Charismatic Leadership
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Management's Focus
Management's Focus
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Top Management's Role
Top Management's Role
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Middle Management's Role
Middle Management's Role
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Front Management's Role
Front Management's Role
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Mintzberg's Managerial Roles
Mintzberg's Managerial Roles
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What are the two main components of the external business environment?
What are the two main components of the external business environment?
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Cost Leadership Strategy
Cost Leadership Strategy
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Differentiation Strategy
Differentiation Strategy
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Focus Strategy
Focus Strategy
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Planning
Planning
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Miles and Snow Typology
Miles and Snow Typology
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Prospector
Prospector
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Defender
Defender
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Analyser
Analyser
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Reactor
Reactor
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Mintzberg's Organizational Structures
Mintzberg's Organizational Structures
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HRM
HRM
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Demand Analysis (HRM)
Demand Analysis (HRM)
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Supply Analysis (HRM)
Supply Analysis (HRM)
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Intrinsic Rewards
Intrinsic Rewards
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Extrinsic Rewards
Extrinsic Rewards
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Performance Appraisal
Performance Appraisal
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Considerate Style (Leadership)
Considerate Style (Leadership)
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Initiating Structure Style
Initiating Structure Style
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Content Theories of Motivation
Content Theories of Motivation
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Process Theories of Motivation
Process Theories of Motivation
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Control in Management
Control in Management
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Feedforward Control
Feedforward Control
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Scientific Management
Scientific Management
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Macro Environment
Macro Environment
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Competitive Environment
Competitive Environment
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Management by Objectives (MBO)
Management by Objectives (MBO)
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What are the two main types of decision-making?
What are the two main types of decision-making?
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Contingency Approach
Contingency Approach
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HRM (Human Resource Management)
HRM (Human Resource Management)
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Management's Goal
Management's Goal
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Interpersonal Roles (Mintzberg)
Interpersonal Roles (Mintzberg)
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Informational Roles (Mintzberg)
Informational Roles (Mintzberg)
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Decisional Roles (Mintzberg)
Decisional Roles (Mintzberg)
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What does Scientific Management focus on?
What does Scientific Management focus on?
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Escalation of Commitment
Escalation of Commitment
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The Rational Model
The Rational Model
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Mintzberg's Structures
Mintzberg's Structures
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HRM Process
HRM Process
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Study Notes
Management Functions
- Key management functions involve organizing, planning, controlling, leading, motivating, and staffing.
- Management focuses on achieving specific goals through the effective use of human, financial, knowledge, and physical resources.
- Managers are categorized into three levels: top management, responsible for overall mission; middle management, responsible for translating general plans; and front-line management, responsible for directing, supervising, and managing.
Managerial Roles
- Mintzberg identified 10 common managerial roles categorized into interpersonal, informational, and decisional domains.
- Interpersonal roles involve acting as a figurehead, leader, and liaison, representing the organization, directing people, and dealing with external parties.
- Informational roles include acting as a monitor, disseminator, and spokesperson. This involves collecting and transmitting information and representing the organization's position.
- Decisional roles are characterized by acting as an entrepreneur, disturbance handler, resource allocator, and negotiator, initiating projects, resolving problems, allocating resources, and reaching agreements.
Classical Approaches to Management
- Scientific Management (Frederick Taylor): focused on developing a science of work, scientifically selecting and developing employees, and achieving cooperation between managers and workers.
- Bureaucracy (Max Weber): emphasized division of labor, hierarchy, technical merit, formalization of rules, and impersonality in management.
- Administrative Management (Henri Fayol): suggested that all businesses should be divided into six essential areas: commercial, technical, security, financial, accounting, and managerial.
- Human Relations (Elton Mayo and Hawthorne experiments): highlighted the importance of social factors and informal organization in management.
Contemporary Approaches to Management
- Quantitative Management: uses mathematical models and quantitative techniques to solve management problems.
- Organizational Behavior: studies how individuals and groups behave in organizational settings.
- Contingency Theory: emphasizes the importance of adapting management practices to specific situations and contexts.
Globalization and Global Competition
- Globalization has led to alterations in economic, social, enterprise, and workforce conditions.
- Regional trading blocs or alliances like the EU, NAFTA, Mercosur, and ASEAN shape global competition.
- BRICs (Brazil, Russia, India, and China) are among the major emerging economies.
- Macro global environment is categorized into political, legal, economic, technological, and social-ethical contexts.
Planning
- Planning is a systematic process of developing action programs by analyzing, evaluating, and selecting opportunities for achieving business objectives.
- Planning can be categorized into strategic, tactical, and operational planning, each focusing on different time horizons and levels of the organization.
- Strategic plans cover long-term goals, tactical plans cover medium-term goals, and operational plans cover day-to-day operations.
SWOT Analysis and Miles and Snow Typology
- SWOT analysis is used for analyzing the internal strengths and weaknesses and external opportunities and threats for an organization.
- Miles and Snow typology categorizes organizations into different types based on their strategies for growth and innovation, including prospector, defender, analyzer, and reactor categories.
Decision Making
- Decision making is the process of selecting a particular course of action from among available alternatives.
- Decision making can be programmed (routine and well-structured), or non-programmed (complex and poorly structured).
- Decision-making conditions include certainty, risk, and uncertainty levels.
Organizational Structure and Design
- Organizational structure defines the size, shape, and hierarchical levels of an organization.
- Types of departmentalization include functional, product, geographical, and mixed.
Managing Human Resources
- HRM involves devising and executing policies and strategies for employee management.
- HR planning includes demand and supply analysis, estimating staffing deficits/ surpluses, recruitment, selection, and training.
- Pay and benefits are important aspects of HRM, along with performance appraisal.
- Different types of organization structures were described: simple structure, machine bureaucracy, professional bureaucracy, and divisional structure.
Training and Development
- Training focuses on acquiring specific knowledge and skills to improve performance in current tasks.
- Development focuses on broadening the employee's knowledge base to prepare for future roles.
Leadership
- Leadership functions include task completion, building a performance-oriented culture, and maintaining strong relationships with stakeholders.
- Different leadership approaches include the trait approach, behavioral approach, contingency approach, and charismatic approach.
Motivation
- Motivation theories can be categorized into content theories (focus on factors that motivate individuals) and process theories (focus on how people choose behaviors).
- Content theories include Maslow's hierarchy of needs, Alderfer's ERG theory, McClelland's achievement theory, and Herzberg's two-factor theory.
- Process theories include Vroom's expectancy theory and Adam's equity theory.
Control
- Control is a process of ensuring that organizational goals are met effectively and efficiently.
- Control strategies include setting performance standards, measuring performance, and taking corrective action.
- Control types, including feedforward control, concurrent control, and feedback control, are discussed.
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Description
This quiz explores key functions of management, including organizing, planning, and leading, as well as the various managerial roles as identified by Mintzberg. It covers the different levels of management and their specific responsibilities in achieving organizational goals. Test your understanding of these critical concepts in management.
