Management Efficiency and Audit

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Questions and Answers

What is the primary condition for investing in assets and related investments?

  • The investment should be made in a short period
  • The investment size should be large
  • The investment should be made in a specific industry
  • The returns should be higher than the input costs (correct)

What is the primary goal of organizations pursuing a strategy of differentiation based on quality?

  • To gain higher profits (correct)
  • To increase prices
  • To decrease costs
  • To reduce competition

What is likely to happen if customers perceive a product or service as overpriced?

  • They will ask for a refund or complain (correct)
  • They will continue to purchase the product
  • They will switch to a different product
  • They will recommend the product to others

Why is measuring quality essential in an organization?

<p>To determine if quality is being achieved (A)</p> Signup and view all the answers

What is the consequence of not providing quality to internal customers?

<p>Loss of customer loyalty (A)</p> Signup and view all the answers

What is the key aspect of organizational priorities that involves high-quality work?

<p>Excellence (A)</p> Signup and view all the answers

Why is quality important in an organization's internal operations?

<p>To create a culture of quality (D)</p> Signup and view all the answers

What happens when quality is developed and applied correctly in an organization?

<p>Higher profits (B)</p> Signup and view all the answers

What is the primary reason for creating a culture of quality in an organization?

<p>To achieve continued success (B)</p> Signup and view all the answers

What is the relationship between quality and customer perceived value?

<p>Quality is directly proportional to customer perceived value (C)</p> Signup and view all the answers

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