Management Definitions Quiz
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Questions and Answers

What are the four main functions of management identified by George R Terry?

Planning, organising, actuating, and controlling.

According to James L Lundy, what is the principal task of management?

Planning, coordinating, motivating, and controlling the efforts of others.

How does Henry Fayol define the act of managing?

To forecast and plan, to organise, to command, to co-ordinate, and to control.

Explain Peter F Drucker's view on the role of management.

<p>Management is a multipurpose organ that manages business, managers, workers, and work.</p> Signup and view all the answers

What does J.N. Schulze believe management accomplishes?

<p>Management leads, guides, and directs an organisation towards a predetermined object.</p> Signup and view all the answers

According to Koontz and O'Donnel, what is the main purpose of management?

<p>To create and maintain an internal environment for efficient group performance.</p> Signup and view all the answers

How does Stanley Vance view management's role in decision-making?

<p>Management is the process of decision-making and control over human actions.</p> Signup and view all the answers

What aspect of management does William Spriegel emphasize?

<p>The direction and control of activities to attain business objectives.</p> Signup and view all the answers

Why is management considered both a science and an art?

<p>Management is viewed as a science because it relies on systematic knowledge and techniques, while it is considered an art because it involves intuition, creativity, and personal judgment.</p> Signup and view all the answers

What is the significance of professionalisation in management?

<p>Professionalisation in management enhances efficiency, accountability, and social responsibility, ensuring managers act in the best interest of their clients and organizations.</p> Signup and view all the answers

How has the growth of management education in India impacted professionalisation?

<p>The growth of management education in India has led to better-trained managers, contributing to increased professionalisation and higher standards in business management.</p> Signup and view all the answers

What does Peter Drucker mean when he states that 'it is no longer relevant whether the manager is also an owner'?

<p>Drucker suggests that a manager's primary role is to manage effectively, regardless of ownership status, emphasizing the importance of professional management over ownership interests.</p> Signup and view all the answers

List the three criteria for professionalisation according to the World Council of Management.

<ol> <li>Self-interest is subordinate to client and official interests. 2. A profession is based on a systematic body of knowledge. 3. Membership relies on the observance of specific rules of conduct.</li> </ol> Signup and view all the answers

What role does systematic knowledge play in professional management?

<p>Systematic knowledge serves as the foundation for informed decision-making and effective practice within the profession of management.</p> Signup and view all the answers

In what way does the company form of business organization affect management roles?

<p>The company form of business organization separates ownership from management, increasing the demand for professional managers who can operate independently.</p> Signup and view all the answers

How does the professional judgement of a manager differ from that of a non-professional?

<p>Professional judgement is based on extensive knowledge, ethical standards, and critical thinking, while non-professional judgement may rely more on personal intuition or interest.</p> Signup and view all the answers

What was the main conclusion of the Illumination Experiment regarding the relationship between output and light intensity?

<p>The Illumination Experiment concluded that there is no consistent relationship between worker output and illumination levels.</p> Signup and view all the answers

How did the Relay Assembly Test Room Experiment impact productivity and morale among the participants?

<p>The experiment significantly increased both productivity and morale among the group of six girls.</p> Signup and view all the answers

Identify one key factor that influenced productivity in the Relay Assembly Test Room Experiment aside from illumination.

<p>Factors such as the length of the working day and rest hours were influential on productivity.</p> Signup and view all the answers

What role did social satisfaction play in Mayo's conclusions about employee behavior?

<p>Mayo concluded that employee behavior is heavily influenced by their participation in social groups and their social satisfaction at work.</p> Signup and view all the answers

Discuss the significance of the informal atmosphere created during the Relay Assembly Test Room Experiment.

<p>The informal atmosphere fostered camaraderie among the participants, which led to increased productivity and morale.</p> Signup and view all the answers

Why was the Relay Assembly Test Room made up of a small, homogeneous work-group?

<p>The small, homogeneous group was formed to ensure a friendly and cohesive working environment that could enhance cooperation.</p> Signup and view all the answers

What was one finding from the Bank Wiring Test Room Experiment related to group dynamics?

<p>The Bank Wiring Test Room Experiment revealed that social norms among the group could significantly influence productivity levels.</p> Signup and view all the answers

Explain why the conclusions from the Hawthorne experiments are considered significant for modern organizational behavior studies.

<p>The Hawthorne experiments highlighted the impact of social factors on productivity, which are now critical considerations in organizational behavior.</p> Signup and view all the answers

What is the main purpose of specialization in scientific management?

<p>The main purpose of specialization in scientific management is to separate the functions of 'planning' and 'doing' to enhance efficiency in operations.</p> Signup and view all the answers

Who is responsible for preparing detailed instructions for work in the functional foremanship scheme?

<p>The Instruction Card Clerk is responsible for preparing detailed instructions regarding different aspects of work.</p> Signup and view all the answers

Identify the role of the Gang Boss in Taylor's functional foremanship.

<p>The Gang Boss is responsible for assembling tools and machines and teaching workers the quickest and best personal motions.</p> Signup and view all the answers

What does the Speed Boss do in a functional foremanship structure?

<p>The Speed Boss ensures that machines are run at their best speeds and that proper tools are used by the workers.</p> Signup and view all the answers

What is the primary issue between management and labor as outlined by Taylor?

<p>The primary issue is the division of surplus, with management seeking maximum profits and workers wanting higher wages.</p> Signup and view all the answers

Describe the role of the Repair Boss in the functional foremanship scheme.

<p>The Repair Boss ensures that each worker keeps their machine in good order and maintains cleanliness around them.</p> Signup and view all the answers

What is meant by 'mental revolution' in the context of scientific management?

<p>Mental revolution refers to the change in mindset between management and labor to focus on shared gains from increased productivity.</p> Signup and view all the answers

Who ensures discipline and addresses absenteeism in Taylor’s functional foremanship?

<p>The Shop Disciplinarian is responsible for dealing with breaches of discipline and absenteeism.</p> Signup and view all the answers

What is the primary purpose of planning in management?

<p>The primary purpose of planning in management is to determine short-to-long range plans to achieve organizational objectives.</p> Signup and view all the answers

Describe the organizing function in management.

<p>The organizing function involves developing a sound organizational structure according to predetermined plans.</p> Signup and view all the answers

How does the direction function contribute to management?

<p>The direction function stimulates and motivates personnel according to predetermined plans.</p> Signup and view all the answers

Explain the importance of the controlling function in management.

<p>The controlling function provides assurance that planned actions are taking place and offers feedback on significant deviations.</p> Signup and view all the answers

What historical evidence supports the practice of management in ancient societies?

<p>Historical evidence can be found in the organization of public life in ancient Greece, the Roman Catholic Church, and military forces.</p> Signup and view all the answers

What triggered the need for a formal theory of management during the Industrial Revolution?

<p>The complexity of industry during the Industrial Revolution necessitated the development of a formal theory of management.</p> Signup and view all the answers

Identify the four stages in the evolution of management thought.

<p>The evolution of management thought can be divided into four stages: Pre-scientific management, scientific management, behavioral management, and modern management.</p> Signup and view all the answers

What role does feedback play in the control function of management?

<p>Feedback in the control function helps identify deviations from planned performance and informs necessary adjustments.</p> Signup and view all the answers

Study Notes

Definitions of Management

  • George R. Terry defines management as a distinct process involving planning, organizing, actuating, and controlling to achieve objectives through people and resources.
  • James L. Lundy emphasizes management as the task of planning, coordinating, motivating, and controlling efforts toward specific goals.
  • Henry Fayol states that management encompasses forecasting, planning, organizing, commanding, coordinating, and controlling.
  • Peter F. Drucker views management as a multipurpose organ that oversees business operations, managers, workers, and work.
  • J.N. Schulze describes management as the force that leads and guides organizations towards set objectives.
  • Koontz and O'Donnel highlight management as creating an environment for effective group collaboration toward goals.
  • Ordway Tead focuses on management as the process directing an organization to achieve established aims.
  • Stanley Vance sees management primarily as decision-making and control to meet predetermined goals.
  • Wheeler describes business management as a human activity managing an enterprise's organization and operations.
  • William Spriegel notes management's role in directing and controlling activities toward business objectives.

Nature of Management

  • Management involves both science and art, with the art of management being historically older than the science of management, which emerged more recently.

Professionalization of Management

  • There is a growing trend toward the professionalization of management, enhancing social responsibility and dignity.
  • Professional managers utilize specialized knowledge and independent judgment, making businesses more efficient and responsible.
  • Increased demand for professional managers is linked to the evolution of business organization and the split of ownership from management.
  • Peter Drucker classifies professional management as a function, task, and discipline, separating the role of manager from ownership.

Criteria for Professionalization of Management

  • Professionals prioritize client and official interests over self-interest.
  • A profession is based on a systematic body of knowledge applicable in practice.
  • Membership in a profession requires adherence to specific conduct rules.

Core Functions of Management

  • Planning: Developing short- to long-range plans to achieve organizational objectives.
  • Organizing: Creating a sound organizational structure aligned with predetermined plans.
  • Direction: Motivating and stimulating personnel to follow set plans.
  • Controlling: Ensuring actions align with plans by providing feedback on performance for necessary adjustments.

Development of Management Thought

  • Management practices originated in group living, evolving through historical periods, including ancient Greek and Roman organizational structures.
  • The Industrial Revolution necessitated formal management theories to address complex industrial structures.
  • Management thought evolved through four stages, beginning from a pre-scientific management period to modern theories.

Specialization in Management

  • Scientific management introduced specialization, separating 'planning' from 'doing' within organizations.
  • Functional foremen, as proposed by Taylor, include various roles (e.g., Route Clerk, Instruction Card Clerk) to enhance operational efficiency.

Mental Revolution in Management

  • Industrial structure consists of management and labor, each vying for surplus shares—management seeks profit; labor seeks wages.
  • Enhanced productivity leads to shared gains between both parties.
  • Emotional and social factors significantly influence employee behavior, emphasizing the need for social satisfaction at the workplace.

The Hawthorne Experiments

  • A series of experiments to study productivity were conducted at Western Electric's Hawthorne plant with four key parts:
    • Illumination Experiment: Examined the link between light intensity and productivity, concluding no consistent relationship.
    • Relay Assembly Test Room Experiment: Investigated the impact of social and working conditions on productivity; morale and output increased in a supportive group setting.
    • Interviewing Program: Conducted to understand employee needs and aspirations.
    • Bank Wiring Test Room Experiment: Further analyzed group dynamics and effects on productivity.

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Test your understanding of key management definitions and theories from notable figures like George R. Terry, James L. Lundy, and Henry Fayol. This quiz will explore various concepts related to the functions and objectives of management. Perfect for students and professionals looking to reinforce their knowledge in management principles.

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