Management Chapter 9 Quiz
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Questions and Answers

Many managers in today's business world have restructured work ______.

  • around teams rather than individuals (correct)
  • around groups rather than teams
  • around both individuals and teams
  • around individuals rather than teams
  • Of the following, which one is the main advantage of teams within an organization?

  • decreased legal costs associated with diversity
  • increased organizational coherence
  • increased groupthink
  • increased organizational performance (correct)
  • Formal groups ______.

  • are defined by an organization's structure (correct)
  • include people who share a common interest
  • meet at a regular time and place
  • include people who eat lunch together each day
  • This kind of work group is brought together to accomplish a specific job or single activity, such as the development of a new product.

    <p>task group (A)</p> Signup and view all the answers

    This kind of work group brings individuals together from different work disciplines with different knowledge and skills.

    <p>cross-functional team (B)</p> Signup and view all the answers

    The ______ stage of the group development process is complete when members begin to think of themselves as part of a group.

    <p>forming (A)</p> Signup and view all the answers

    This stage involves the most conflict during the entire group development process.

    <p>storming (B)</p> Signup and view all the answers

    Norming is a stage of group development that occurs when ______.

    <p>the group develops cohesiveness (D)</p> Signup and view all the answers

    In which group development process is the group's energy directed to working on the group's task?

    <p>performing (D)</p> Signup and view all the answers

    Permanent work groups are not likely to go through this stage.

    <p>adjourning (D)</p> Signup and view all the answers

    During a recent meeting, a shouting match arose between a design manager and a marketing representative about a marketing plan for a new product. This team seems to be at the ______ stage of group development.

    <p>storming (A)</p> Signup and view all the answers

    During the storming stage of group development, high levels of conflict ______.

    <p>can contribute to group effectiveness (D)</p> Signup and view all the answers

    A group that has gone through the norming stage of the group development process ______.

    <p>may return to the forming or storming stage (A)</p> Signup and view all the answers

    The official forming stage of the group development process wasn't complete until group members ______.

    <p>felt themselves a part of the group (A)</p> Signup and view all the answers

    The group was in the ______ stage when it was competing to see who would lead the group.

    <p>storming (D)</p> Signup and view all the answers

    When the management group was determining standards and establishing how it would make decisions, it was in the ______ stage of group development.

    <p>norming (C)</p> Signup and view all the answers

    In the third and fourth days of the retreat, the managers were in the ______ stage of group development.

    <p>performing (C)</p> Signup and view all the answers

    When the management team left Silver Falls to return to their own teams and departments, they had just completed the ______ stage of group development.

    <p>adjourning (B)</p> Signup and view all the answers

    Which term describes the behavior patterns of someone who occupies a given position in a group?

    <p>a role (A)</p> Signup and view all the answers

    Aldos is given two different "top priorities" from two different managers. Aldos is experiencing ______.

    <p>role conflict (C)</p> Signup and view all the answers

    Study Notes

    Multiple Choice Questions - Chapter 9

    • Question 1: Many managers today restructure work around teams rather than individuals.
    • Question 2: The main advantage of teams in organizations is increased organizational performance.
    • Question 3: Formal groups are defined by organizational structure.
    • Question 4: Task groups are created to achieve a specific goal, like developing a new product.
    • Question 5: Cross-functional teams bring together individuals from different work disciplines with diverse knowledge and skills.
    • Question 6: The norming stage of group development is when team members view themselves as part of a group.
    • Question 7: The storming stage of group development is characterized by the most conflict.
    • Question 8: Norming occurs when group cohesiveness develops.
    • Question 9: During the performing stage, the team's energy focuses on completing tasks.
    • Question 10: Permanent work groups typically do not reach the adjourning stage.
    • Question 11: A conflict between a design manager and a marketing representative indicates the storming stage of group development.
    • Question 12: Conflict in the storming stage can contribute to group effectiveness.
    • Question 13: A group in the norming stage may return to the forming or storming stages, and not just the storming stage.
    • Question 14: The official forming stage is complete when group members get acquainted.
    • Question 15: The competitive stage, where members compete for leadership, represents the storming stage.
    • Question 16: The forming stage occurs in the group's initial stages when group members determine standards.
    • Question 17: The performing stage is reached as group members finalize the retreat activities.
    • Question 18: The adjourning stage is reached when a management team exits the group to rejoin their original teams and departments.
    • Question 19: A "role" describes the behavior patterns of someone within a group.
    • Question 20: Role conflict describes the situation when individuals receive competing demands.

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    Description

    Test your knowledge on team dynamics and group development concepts covered in Chapter 9 of Management. This quiz features multiple-choice questions about formal groups, task groups, and the various stages of group development. Assess your understanding of how effective teams can enhance organizational performance.

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