Management Chapter 4: Ethical Behavior and Social Responsibility Quiz
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Questions and Answers

What is the definition of ethical behavior?

Ethical behavior is what is accepted as good and right in the context of the governing moral code.

How is ethical behavior different from legal behavior?

Legal behavior is not necessarily ethical behavior.

What role do personal values play in determining individual ethical behavior?

Personal values help determine individual ethical behavior.

What are terminal values and instrumental values?

<p>Terminal values are preferences about desired ends, while instrumental values are preferences regarding the means to desired ends.</p> Signup and view all the answers

What are the key principles of the utilitarian ethical view?

<p>Utilitarianism delivers the greatest good to the most people.</p> Signup and view all the answers

What does the moral rights ethical view prioritize?

<p>The moral rights ethical view prioritizes maintaining fundamental rights of all human beings.</p> Signup and view all the answers

What are the four strategies of corporate social responsibility?

<p>The four strategies are obstructionist, defensive, accommodative, and proactive behavior.</p> Signup and view all the answers

What is corporate governance?

<p>Corporate governance is the oversight of the top management of an organization by a board of directors.</p> Signup and view all the answers

What are the common areas of government regulation of business affairs mentioned in the text?

<p>The common areas are occupational safety and health, fair labor practices, consumer protection, and environmental protection.</p> Signup and view all the answers

What is the case discussed in Chapter 4 of the text?

<p>The case discussed is 'Patagonia: Turning a profit without losing your soul.'</p> Signup and view all the answers

What are the four views of ethical behavior?

<p>Justice view, Cultural relativism, Universalism, Ethical imperialism</p> Signup and view all the answers

What is an ethical dilemma?

<p>Occurs when choices, although having potential for personal and/or organizational benefit, may be considered unethical.</p> Signup and view all the answers

What influences ethical decision making?

<p>Ethical framework, Situational context and ethics intensity, Organizational culture influence, External environment</p> Signup and view all the answers

How can high ethical standards be maintained?

<p>Through ethics training, codes of ethical conduct, moral management, whistleblowing, organizational methods for overcoming whistleblowing barriers, and social entrepreneurship.</p> Signup and view all the answers

What is corporate social responsibility and governance?

<p>It looks at ethical issues on the organization level and obligates organizations to act in ways that serve both its own interests and the interests of society at large.</p> Signup and view all the answers

What are the typical organizational stakeholders?

<p>Persons, groups, and other organizations directly affected by the behavior of the organization and holding a stake in its performance.</p> Signup and view all the answers

What are the perspectives on social responsibility?

<p>Classical view and Socioeconomic view</p> Signup and view all the answers

What are the criteria for evaluating corporate social performance?

<p>Economic, Legal, Ethical, Discretionary</p> Signup and view all the answers

What are the sources of information on ethical behavior?

<p>Institute for Global Ethics and Ethics Resource Center</p> Signup and view all the answers

What are the areas often covered by codes of ethics?

<p>Employee conduct, Community involvement, Environmental protection, Customer care, Shareholder relations</p> Signup and view all the answers

What is an ethical dilemma checklist?

<p>A checklist for ethical dilemmas</p> Signup and view all the answers

What are the stages of individual moral development according to Kohlberg?

<p>Stages of individual moral development</p> Signup and view all the answers

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