Management Chapter 2-18 Quiz
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Questions and Answers

Which computer has the highest score after applying the weighted criteria?

  • Lenovo
  • Asus
  • HP (correct)
  • Acer
  • What is the weight assigned to the speed criterion?

  • 5
  • 10 (correct)
  • 8
  • 4
  • How is the total score calculated for each computer?

  • Dividing the total score by the number of criteria
  • Subtracting the lowest score from the highest score
  • Multiplying each score by its corresponding weight (correct)
  • Adding the scores of all criteria together
  • Which option describes the automation score for Asus?

    <p>5</p> Signup and view all the answers

    What total score did Lenovo achieve?

    <p>198</p> Signup and view all the answers

    Which computer received the highest individual score for accuracy?

    <p>Asus</p> Signup and view all the answers

    What should be reassessed before implementing the chosen alternative?

    <p>Everyone's agreement on the purchase decision</p> Signup and view all the answers

    Which computer scored the lowest in memory?

    <p>Lenovo</p> Signup and view all the answers

    What is intuitive decision-making primarily characterized by?

    <p>Making decisions based on gut feelings without conscious thought</p> Signup and view all the answers

    In which type of decision-making situation is the problem typically straightforward and familiar?

    <p>Programmed decisions</p> Signup and view all the answers

    Which situation defines risk in decision-making?

    <p>When a manager can estimate the likelihood of certain outcomes</p> Signup and view all the answers

    Which of the following is an example of a non-programmed decision?

    <p>Deciding whether to acquire another organization</p> Signup and view all the answers

    What condition indicates a situation where all potential outcomes are clearly understood?

    <p>Certainty</p> Signup and view all the answers

    What action should a manager take when applying evidence-based management?

    <p>Use the best available evidence and critical thinking to make decisions</p> Signup and view all the answers

    What typically characterizes programmed decisions in an organization?

    <p>They are straightforward and follow established routines</p> Signup and view all the answers

    What might cause a manager to experience escalation of commitment?

    <p>Being bound by irrational thoughts and perceptions</p> Signup and view all the answers

    What is the concept where decision-makers accept solutions that are good enough?

    <p>Satisficing</p> Signup and view all the answers

    What does bounded rationality imply about managers' decision-making processes?

    <p>They are limited in their ability to process information.</p> Signup and view all the answers

    Which decision-making process involves making a choice based on personal experiences and accumulated judgment?

    <p>Intuitive decision-making</p> Signup and view all the answers

    What occurs during the escalation of commitment in a decision-making context?

    <p>Individuals increase commitment to a failing decision.</p> Signup and view all the answers

    Which assumption of rationality involves having a clear understanding of the problem?

    <p>The problem is clear and unambiguous.</p> Signup and view all the answers

    In what scenario might a manager display a commitment bias?

    <p>By continuously funding a failing project.</p> Signup and view all the answers

    What decision-making model emphasizes maximizing payoff through exhaustive information processing?

    <p>Rational decision-making</p> Signup and view all the answers

    Which of the following is a key characteristic of satisficing?

    <p>Choosing the first solution that meets acceptance criteria.</p> Signup and view all the answers

    What does the omnipotent view of management state about managers' responsibilities?

    <p>Managers directly influence the organization's success or failure.</p> Signup and view all the answers

    Which cognitive bias is related to the perceived effectiveness of managers in the omnipotent view?

    <p>Halo Effect</p> Signup and view all the answers

    In the symbolic view, what is primarily credited for an organization's success or failure?

    <p>External factors beyond managers' control.</p> Signup and view all the answers

    Which of the following is NOT considered a constraint on managers' discretion?

    <p>The community's opinion.</p> Signup and view all the answers

    What role do managers have in shaping the organization's culture and environment?

    <p>Managers can influence but are mainly constrained by these factors.</p> Signup and view all the answers

    Which best describes a feature of the halo effect in managerial evaluations?

    <p>Assuming that positive traits in one area correlate with success in all areas.</p> Signup and view all the answers

    According to the symbolic view, which of the following factors is NOT a concern for managers?

    <p>The preferences of their frontline employees.</p> Signup and view all the answers

    What concept reflects the belief that management can foresee and mitigate all potential failures?

    <p>Omnipotent Belief</p> Signup and view all the answers

    What is a primary benefit of setting goals for someone in a challenging new role?

    <p>It improves focus and acts as a catalyst for success.</p> Signup and view all the answers

    Which one of the following is NOT a characteristic of well-written goals?

    <p>Informal and flexible.</p> Signup and view all the answers

    What does creating SMART goals ensure?

    <p>Goals are specific, measurable, achievable, realistic, and time-bound.</p> Signup and view all the answers

    In which scenario would involving more organizational members in the planning process be most beneficial?

    <p>When developing plans for a rapidly changing environment.</p> Signup and view all the answers

    Why is communication of goals to all relevant organizational members important?

    <p>It ensures alignment and understanding of objectives.</p> Signup and view all the answers

    Which approach to planning relies primarily on top management to define goals?

    <p>Traditional planning.</p> Signup and view all the answers

    What is one of the first steps in the goal-setting process?

    <p>Determine the goals individually or with input from others.</p> Signup and view all the answers

    Which of the following factors does NOT affect planning contingencies?

    <p>Employee satisfaction ratings.</p> Signup and view all the answers

    What does initiating structure primarily focus on in leadership?

    <p>Efficiently using resources to achieve goals</p> Signup and view all the answers

    Which of the following best describes consideration in leadership?

    <p>Being supportive and friendly to team members</p> Signup and view all the answers

    What is a characteristic of production-oriented leaders according to the University of Michigan studies?

    <p>They focus on planning and coordinating work activities.</p> Signup and view all the answers

    Which contingency theory emphasizes matching leadership style to the context of the situation?

    <p>Fiedler's Contingency Theory</p> Signup and view all the answers

    Which behavior is NOT part of initiating structure?

    <p>Being emotionally supportive</p> Signup and view all the answers

    In terms of their behavioral dimensions, how do initiating structure and consideration relate?

    <p>They correspond closely to the same leadership fundamentals.</p> Signup and view all the answers

    What is a criticism of leaders based on the contingency theories?

    <p>They fail to consider their working context.</p> Signup and view all the answers

    Which of the following behaviors is included in consideration?

    <p>Recognizing team members' contributions.</p> Signup and view all the answers

    Study Notes

    Exam Content

    • Key topics covered include:
      • Chapter 2: Decision Making
      • Chapter 3: External Environment & Organizational Culture
      • Chapter 8: Planning
      • Chapter 11: Organizing
      • Chapter 17: Leading
      • Chapter 18: Controlling
    • Exam difficulty is balanced, with easy, medium, and hard questions
    • Multiple-choice questions blend case-based and definition-type questions

    Chapter 2: Making Decisions

    • Decision-making is an 8-step process:
      • Identify the problem
      • Identify decision criteria
      • Weight the criteria
      • Develop alternatives
      • Analyze alternatives
      • Select an alternative
      • Implement the alternative
      • Evaluate decision effectiveness.
    • An example decision-making process is detailed for replacing computer equipment in a computer lab. Criteria such as speed, accuracy, memory, and automation are used. Alternatives available (Laptop brands) are evaluated based on the importance assigned to different criteria like speed (10), accuracy (8), memory (5) and automation (4). Finally, the best laptop is selected based on weighted values.

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    Description

    Test your understanding of key management concepts from Chapters 2, 3, 8, 11, 17, and 18. This quiz covers decision making, organizational culture, planning, organizing, leading, and controlling, with a mix of easy, medium, and hard questions. Prepare for a balanced challenge as you navigate case-based and definition-type questions.

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