Management Chapter 10: Planning Process
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Questions and Answers

What is planning?

The method of determining important goals in advance and the best way to achieve them.

The first step in the planning process is to define the __________.

objectives

Which of the following is a benefit of planning? (Select all that apply)

  • Improves Flexibility (correct)
  • Improves Action Orientation (correct)
  • Improves Control and Coordination (correct)
  • Reduces Creativity
  • What is the purpose of planning in time management?

    <p>To reduce 'lag time' and allow better prioritization.</p> Signup and view all the answers

    What characterizes short-range and long-range plans?

    <p>All of the above</p> Signup and view all the answers

    What is the focus of strategic plans?

    <p>The goals of the whole organization.</p> Signup and view all the answers

    What do tactical plans aim to accomplish?

    <p>Part or all of a strategic plan.</p> Signup and view all the answers

    Operational plans consist of activities designed to execute the ultimate tactical plans of an organization.

    <p>False</p> Signup and view all the answers

    What is a standing plan?

    <p>A policy that communicates broad guidelines for decision-making.</p> Signup and view all the answers

    What is a common example of a single-use plan?

    <p>A budget.</p> Signup and view all the answers

    The act of predicting future events and scenarios is called __________.

    <p>forecasting</p> Signup and view all the answers

    Which tool is used to create various action plans for unfortunate events?

    <p>Contingency Planning</p> Signup and view all the answers

    What are the characteristics of effective goal setting? (Select all that apply)

    <p>Attainable</p> Signup and view all the answers

    Study Notes

    Planning

    • Involves setting important goals and determining methods to achieve them.
    • Helps managers anticipate potential issues, needs, and opportunities.

    The Planning Process

    • Define clear objectives.
    • Assess current standing in relation to objectives.
    • Predict various future scenarios.
    • Formulate the best action plan.
    • Implement the plan and track results.

    Benefits of Planning

    • Enhances flexibility and focus.
    • Promotes action-oriented approaches.
    • Improves control and coordination within the organization.

    Planning and Time Management

    • Reduces unproductive "lag time."
    • Facilitates prioritization of tasks, allowing immediate needs to be addressed first.

    Short-Range and Long-Range Plans

    • Short-term goals: less than one year.
    • Intermediate-range plans: one to two years.
    • Long-range plans: over three years.

    Strategic, Tactical, and Operational Plans

    • Lower-level managers focus on operational plans.
    • Middle management prioritizes tactical plans.
    • Strategic planning is dominant at the executive level.

    Strategic Plans

    • Concerned with overarching organizational goals.
    • Vision and purpose are essential for guiding aspirations.

    Tactical Plans

    • Designed to achieve parts of a strategic plan.
    • Functional plans outline contributions from different organizational areas such as HR, finance, production, marketing, and logistics.

    Operational Plans

    • Activities intended to execute strategic plans.
    • Comprised of standing plans (ongoing) and single-use plans (specific time periods).

    Standing Plans

    • Policies provide broad guidelines for decision-making.
    • Procedures or rules specify responses to specific situations, known as standard operating procedures (SOPs).

    Single-Use Plans

    • Example includes budgets, particularly zero-based budgets where allocations must be justified anew each period.

    Planning Tools and Techniques

    • Forecasting: Predicting future events to aid decision-making.
    • Contingency planning: Developing action plans for unforeseen events.
    • Scenario Planning: Creating responses to potential long-term environmental changes.
    • Benchmarking: Measuring performance against standards to identify areas for improvement.
    • Staff Planners: Professionals who enhance coordination in the planning process.

    Goal Setting

    • Specific: Targeted outcomes.
    • Measurable: Results should be quantifiable.
    • Timely: Clear deadlines for completion.
    • Challenging: Encourage stretch goals for better results.
    • Attainable: Goals should be realistic and achievable.

    Goal Alignment

    • Ensures that individual goals support overall organizational goals for cohesive progress.

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    Description

    Test your knowledge on the planning process in management with this quiz. Learn the key steps involved in effective planning and the importance of setting objectives. Perfect for students delving into management principles.

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