Management Chapter 1

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Questions and Answers

According to Kreitner, what is management?

  • The process of efficiently using unlimited resources in a static environment
  • The process of avoiding others to achieve organisational objectives
  • The process of working with and through others to effectively achieve organisational objectives (correct)
  • The process of working alone to achieve personal objectives

Why is management necessary in organisations?

  • So that organisations can function without resources
  • So that individuals can work independently
  • So that individuals can make their best contribution towards group objectives (correct)
  • So that managers can have complete control

What does the term 'process' mean in the definition of management?

  • The title given to a manager
  • The primary functions or activities that management performs (correct)
  • A series of unrelated functions
  • The time spent by managers on different tasks

What are the primary functions or activities that management performs?

<p>Planning, organising, staffing, directing, and controlling (D)</p> Signup and view all the answers

What is the main difference between managers at different levels in an organisation?

<p>The time spent on different functions (D)</p> Signup and view all the answers

What is the goal of management, as stated in the definition?

<p>To get things done effectively and efficiently (A)</p> Signup and view all the answers

What type of organisations require management?

<p>All organisations, big or small, profit or non-profit (A)</p> Signup and view all the answers

What is implied by the phrase 'getting things done' in the definition of management?

<p>Achieving goals (D)</p> Signup and view all the answers

What is the main purpose of management in terms of goal achievement?

<p>To make people work towards achieving the organisation’s goals (A)</p> Signup and view all the answers

What is the focus of management of people?

<p>Dealing with employees as individuals with diverse needs and behavior (D)</p> Signup and view all the answers

What is the significance of technology in management?

<p>It is not a replacement for getting work done through people (D)</p> Signup and view all the answers

What is the primary focus of management of operations?

<p>To provide a basic product or service (B)</p> Signup and view all the answers

What is the role of a manager in terms of employee strengths and weaknesses?

<p>To make employees’ strengths effective and their weaknesses irrelevant (A)</p> Signup and view all the answers

What is the outcome of effective management of people?

<p>Achieving the organisation’s goals (D)</p> Signup and view all the answers

What is the significance of human resources in an organisation?

<p>They are the organisation’s greatest asset (B)</p> Signup and view all the answers

What is the relationship between management and goal achievement?

<p>Management is responsible for achieving organisational goals by making people work towards them (C)</p> Signup and view all the answers

What is the primary reason for dabbawallas' punctuality and time management?

<p>To focus on attainment of common organisational goals (A)</p> Signup and view all the answers

Which of the following departments may have conflicting objectives?

<p>Finance and Marketing (B)</p> Signup and view all the answers

What is a characteristic of modern organisations?

<p>High degree of specialisation (D)</p> Signup and view all the answers

What is the purpose of coordination in an organisation?

<p>To link the activities of various departments (A)</p> Signup and view all the answers

What is a potential consequence of a lack of coordination among departments?

<p>Revenue loss (C)</p> Signup and view all the answers

What is the primary role of each department in an organisation?

<p>To focus on attainment of common organisational goals (C)</p> Signup and view all the answers

What is the relationship between departments in an organisation?

<p>Interdependent and cooperative (C)</p> Signup and view all the answers

What is the primary benefit of specialisation in an organisation?

<p>Enhanced efficiency and effectiveness (A)</p> Signup and view all the answers

What is a characteristic of science?

<p>It is based on a cause and effect relationship (C)</p> Signup and view all the answers

Why are the principles of management not universally applicable?

<p>Because they deal with human beings and human behavior (D)</p> Signup and view all the answers

What is the purpose of a systematised body of knowledge?

<p>To provide a common vocabulary for managers (B)</p> Signup and view all the answers

What is the significance of management principles?

<p>They have a major effect on how managers operate their businesses (D)</p> Signup and view all the answers

What is the limitation of scientific principles in management?

<p>The outcomes of these principles are not capable of being accurately predicted or replicated (C)</p> Signup and view all the answers

What is the characteristic of management principles?

<p>They have evolved over a period of time (D)</p> Signup and view all the answers

What is the reason why management can be called an inexact science?

<p>Because it deals with human beings and human behavior (D)</p> Signup and view all the answers

What is the result of repeated experimentation and observation in management?

<p>The evolution of management principles over time (A)</p> Signup and view all the answers

What is the primary focus of management at higher levels in an organisation?

<p>Planning and organising (C)</p> Signup and view all the answers

Which aspect of management is concerned with doing the right task and achieving goals?

<p>Effectiveness (C)</p> Signup and view all the answers

What is the relationship between inputs and outputs that determines efficiency?

<p>Fewer inputs lead to greater outputs (B)</p> Signup and view all the answers

What is the primary goal of management in an organisation?

<p>Achieving organisational goals (A)</p> Signup and view all the answers

What is the outcome of completing tasks with the least amount of resources at a minimum cost?

<p>Efficiency (C)</p> Signup and view all the answers

What is the primary difference between effectiveness and efficiency?

<p>Effectiveness is about achieving goals, while efficiency is about minimising costs (D)</p> Signup and view all the answers

What is the result of using less resources to achieve the same benefit or outputs?

<p>Increased efficiency (C)</p> Signup and view all the answers

What is the primary purpose of management in an organisation?

<p>Guiding efforts towards achieving a common goal (B)</p> Signup and view all the answers

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Study Notes

Definition of Management

  • Management is the process of working with and through others to achieve organisational objectives by efficiently using limited resources in a changing environment.
  • It is a process of getting things done with the aim of achieving goals effectively and efficiently.

Importance of Management

  • Management is essential for all organisations, big or small, profit or non-profit, services or manufacturing.
  • It is necessary for individuals to make their best contribution towards group objectives.

Functions of Management

  • Management consists of a series of interrelated functions that are performed by all managers.
  • These functions include planning, organising, staffing, directing, and controlling.

Effectiveness and Efficiency

  • Effectiveness means doing the right task and achieving goals.
  • Efficiency means doing the task correctly and with minimum cost.
  • Efficiency is increased when more benefits are derived with fewer resources.

Nature of Management

  • Management involves dealing with employees as individuals with diverse needs and behaviour.
  • It also involves dealing with individuals as a group of people.
  • Management aims to make people work towards achieving the organisation's goals.

Significance of Management

  • Management is necessary for the survival of an organisation.
  • It is a vital function that helps organisations to achieve their goals.

Management as a Science

  • Management has a systematised body of knowledge.
  • The principles of management have evolved over time based on repeated experimentation and observation.
  • Management is an inexact science because it deals with human beings and human behaviour.

Universality of Management Principles

  • Management principles have universal validity.
  • They can be applied to different types of organisations and situations.

Coordination and Specialisation

  • Coordination is the process of linking the activities of various departments to achieve common organisational goals.
  • Modern organisations are characterised by a high degree of specialisation.

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