Management and Organizations Quiz

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Questions and Answers

Which of the following best describes the difference between managers and non-managerial employees?

  • Managers have more responsibilities than non-managerial employees (correct)
  • Managers have more authority than non-managerial employees
  • Managers have more experience than non-managerial employees
  • Managers have more education than non-managerial employees

What is the importance of efficiency and effectiveness in management?

  • Efficiency ensures that tasks are completed quickly
  • Effectiveness ensures that tasks are completed correctly
  • Effectiveness focuses on achieving goals (correct)
  • Efficiency focuses on cost reduction

Which of the following best describes Mintzberg’s managerial roles?

  • Mintzberg identified six essential managerial roles
  • Mintzberg identified three essential managerial roles
  • Mintzberg identified five essential managerial roles (correct)
  • Mintzberg identified four essential managerial roles

What are Katz’s three essential managerial skills?

<p>Technical, conceptual, and human skills (C)</p>
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Why are customer service and innovation important to the manager’s job?

<p>Innovation drives organizational growth (C)</p>
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