Management and Organizations Quiz
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Questions and Answers

Which of the following best describes the difference between managers and non-managerial employees?

  • Managers have more responsibilities than non-managerial employees (correct)
  • Managers have more authority than non-managerial employees
  • Managers have more experience than non-managerial employees
  • Managers have more education than non-managerial employees
  • What is the importance of efficiency and effectiveness in management?

  • Efficiency ensures that tasks are completed quickly
  • Effectiveness ensures that tasks are completed correctly
  • Effectiveness focuses on achieving goals (correct)
  • Efficiency focuses on cost reduction
  • Which of the following best describes Mintzberg’s managerial roles?

  • Mintzberg identified six essential managerial roles
  • Mintzberg identified three essential managerial roles
  • Mintzberg identified five essential managerial roles (correct)
  • Mintzberg identified four essential managerial roles
  • What are Katz’s three essential managerial skills?

    <p>Technical, conceptual, and human skills</p> Signup and view all the answers

    Why are customer service and innovation important to the manager’s job?

    <p>Innovation drives organizational growth</p> Signup and view all the answers

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