Questions and Answers
Which of the following best describes the difference between managers and non-managerial employees?
Managers have more responsibilities than non-managerial employees.
What is the importance of efficiency and effectiveness in management?
Efficiency and effectiveness are equally important for managers.
Which of the following best describes Mintzberg's managerial roles?
Mintzberg identified five managerial roles: figurehead, leader, liaison, monitor, and spokesperson.
Which of the following best describes Katz's three essential managerial skills?
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Why are customer service and innovation important to a manager's job?
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