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Questions and Answers
What is a characteristic of a mechanistic organization?
What is a characteristic of a mechanistic organization?
An organic organization is characterized by rigid hierarchical relationships.
An organic organization is characterized by rigid hierarchical relationships.
False
What is a primary advantage of using internal searches for recruitment?
What is a primary advantage of using internal searches for recruitment?
Low cost
In a __________ organization, authority is centralized in a single person.
In a __________ organization, authority is centralized in a single person.
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Match the type of organization with its characteristic:
Match the type of organization with its characteristic:
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Which of the following is a disadvantage of using advertisements for recruitment?
Which of the following is a disadvantage of using advertisements for recruitment?
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Employee leasing provides a strong commitment from workers to the organization.
Employee leasing provides a strong commitment from workers to the organization.
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Which level of management is primarily responsible for making decisions about the direction of the organization?
Which level of management is primarily responsible for making decisions about the direction of the organization?
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What is a major disadvantage of using temporary help services?
What is a major disadvantage of using temporary help services?
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Non-managerial employees have the responsibility for overseeing the work of others.
Non-managerial employees have the responsibility for overseeing the work of others.
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What is the main purpose of management?
What is the main purpose of management?
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The organized arrangement of individuals in a company is known as _____ .
The organized arrangement of individuals in a company is known as _____ .
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Which of the following terms describes a corporation that operates in multiple countries with local decision-making power?
Which of the following terms describes a corporation that operates in multiple countries with local decision-making power?
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Efficiency is about doing the right things, while effectiveness is about doing tasks correctly.
Efficiency is about doing the right things, while effectiveness is about doing tasks correctly.
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Match the following management roles with their correct descriptions:
Match the following management roles with their correct descriptions:
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_____ is the process by which individuals create meaning in unpredictable situations.
_____ is the process by which individuals create meaning in unpredictable situations.
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Which of the following best describes 'global sourcing'?
Which of the following best describes 'global sourcing'?
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'Franchising' involves a company allowing another organization to use its name and operating methods.
'Franchising' involves a company allowing another organization to use its name and operating methods.
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What is the primary purpose of a foreign subsidiary?
What is the primary purpose of a foreign subsidiary?
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The first step in the decision-making process is the identification of a _______.
The first step in the decision-making process is the identification of a _______.
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Match the decision-making approaches with their descriptions:
Match the decision-making approaches with their descriptions:
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What does 'social responsibility' refer to?
What does 'social responsibility' refer to?
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Evaluating decision effectiveness is the last step in the decision-making process.
Evaluating decision effectiveness is the last step in the decision-making process.
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What is the main focus of a joint venture?
What is the main focus of a joint venture?
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What type of control occurs before an activity commences?
What type of control occurs before an activity commences?
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A differentiation strategy involves competing based solely on the cost of products.
A differentiation strategy involves competing based solely on the cost of products.
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What is the main purpose of a realistic job preview?
What is the main purpose of a realistic job preview?
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A __________ strategy involves competing in a niche with either a cost focus or a differentiation focus.
A __________ strategy involves competing in a niche with either a cost focus or a differentiation focus.
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Match the following selection tools with their descriptions:
Match the following selection tools with their descriptions:
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Which department structure groups employees based on major product areas?
Which department structure groups employees based on major product areas?
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Performance-simulation tests are generally less relevant than written tests.
Performance-simulation tests are generally less relevant than written tests.
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What is the selection process primarily concerned with?
What is the selection process primarily concerned with?
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Study Notes
Organization
- Organization: deliberate arrangement of people for a specific purpose
- Characteristics: goals, people, structure
- Diagram: CEO, senior manager, manager, supervisor, employee
- Non-managerial employees: directly perform tasks without overseeing others.
- Managers: direct the activities of others.
- Management Levels:
- Top managers: set organizational direction, focus on organizing
- Middle managers: manage activities of other managers, organize and lead
- First-line managers: supervise non-managerial employees, focus on leading
- Non-managerial employees: perform tasks under direction of managers
Management
- Management: process of getting things done effectively and efficiently through people
- Efficiency: doing tasks correctly using minimal resources
- Effectiveness: doing the right tasks to meet goals
Uncertainty and Planning
- Uncertainty: individuals create meaning in unpredictable situations
- Planning: defining organizational purpose and methods to achieve goals
Organizing and Leading
- Organizing: arranging work activities to meet goals
- Leading: directing work activities of other employees
Controlling
- Controlling: monitoring, comparing, and correcting work performance
Manager Roles
- Interpersonal: figurehead, leader, liaison
- Informational: monitor, disseminator, spokesperson
- Decisional: entrepreneur, disturbance handler, resource allocator, negotiator
Global Sourcing
- Global Sourcing: purchasing materials or labor globally for reduced costs.
Global Business Operations
- Multinational Corporation (MNC): international company with operations in multiple countries
- Multidomestic corporation: MNC that decentralizes management to local countries
Ethics
- Social responsibility: acting in ways beneficial to society
- Social obligation: following minimum legal requirements
- Social responsiveness: responding to popular social needs
- Ethical code: document of an organization's values and rules
Decision Making
- Decision Making Process:
- Problem identification
- Criteria identification
- Criteria weighting
- Alternatives development
- Alternatives analysis
- Alternative selection
- Implementation
- Evaluation
Strategic Management
- Strategic management process:
- Identify organizational mission, goals, and strategies
- Internal analysis
- Formulate strategies
- Implement strategies
- Evaluate results
Decision-Making Approaches
- Rational model: logical, consistent choices to maximize value
- Bounded rationality: limited information and processing capacity
- Intuitive decision making: based on experience and feeling
Human Resources Management
- Human resources management: acquiring, training, and retaining employees
- Selection process: screening job applicants
- Written tests, performance simulations, interviews
- Realistic job preview: provides realistic job information to candidates
- Orientation
Control Models
- Feedforward control: before activities start
- Concurrent control: during activities
- Feedback control: after activities conclude
Competitive Strategies
- Competitive Strategy: organizational strategy for competing in the market
- Differentiation strategy: creating unique products valued by customers
- Focus strategy: niche market with cost or differentiation focus
- Stuck in the middle: lack of clear strategic focus
Organizational Structure
- Functional structure: groups by work performed
- Product structure: groups by product lines
- Customer structure: groups by customer needs
- Process structure: groups by work processes
- Cross-functional teams: individuals from multiple departments
- Simple structure: centralized authority, low departmentalization
- Functional structure: groups by similar tasks
- Divisional structure: separate business units
- Mechanistic structure: rigid, formal, specialized
- Organic structure: adaptable, informal, decentralized
- Organizational Chart
Employment Recruitment
- Employee referrals: leveraging existing employees for leads
- Private employment agencies: recruitment services for fees
- Public employment agencies: free recruitment services
Recruiting Methods
- School placement: recruiting from schools
- Temporary help services: temporary staffing agencies
- Employee leasing: organizations lease employees from another entity
- Independent contractors: temporary workers not on company payroll
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Description
This quiz covers key concepts in management and organization. It explores the different management levels, the characteristics of organizations, and the importance of planning in uncertain environments. Test your knowledge on how organizations are structured and how management ensures effectiveness and efficiency.
