MAN2021 Flashcards CH 1 & 2
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Questions and Answers

Which of the management functions is Shondra performing when she makes this decision?

  • Controlling
  • Planning
  • Organizing (correct)
  • Leading
  • Kurt would be characterized as a _______ manager.

    Top

    Which management function is the group performing?

    Controlling

    This is an example of the _____ effect.

    <p>Multiplier</p> Signup and view all the answers

    What are two potential rewards of being an exceptional manager?

    <p>Fringe benefits, such as a large office or stock options; the ability to earn more than most workers</p> Signup and view all the answers

    Setting goals and figuring out how to achieve them describes the _____ function of the management process.

    <p>Planning</p> Signup and view all the answers

    Taking ownership of a work project is an example of an attitude.

    <p>True</p> Signup and view all the answers

    What term is defined as the sense of belonging to and serving something that you believe is bigger than the self?

    <p>Meaningfulness</p> Signup and view all the answers

    Which employee is demonstrating a proactive learning orientation?

    <p>Millicent is taking a computer coding class at the community college so she can apply for a new role at work.</p> Signup and view all the answers

    According to Mintzberg's findings, it was typical for managers to work ____ hours per week at a minimum.

    <p>50</p> Signup and view all the answers

    What is being referred to when a recruiter asks Alesha whether she has the technical skills for the job?

    <p>Job-specific knowledge for the position in retailing.</p> Signup and view all the answers

    Which primary skills do companies seek in top managers? (Select all that apply)

    <p>A high level of energy</p> Signup and view all the answers

    Having experience in a specific industry is the only characteristic people must possess to succeed professionally.

    <p>False</p> Signup and view all the answers

    In business, a group of people who work together in an attempt to achieve some specific purpose is known as a(n) _____.

    <p>Organization</p> Signup and view all the answers

    Which function in the management process is dedicated to arranging tasks, people, and other resources to accomplish the work?

    <p>Organizing</p> Signup and view all the answers

    What is the definition of motivating, directing, and otherwise influencing people to work hard to achieve the organization's goals?

    <p>Leading</p> Signup and view all the answers

    Which employee is the best example of a functional manager?

    <p>Brett, who is the manager of the company's accounting department.</p> Signup and view all the answers

    The managerial function of ______ involves monitoring performance, comparing it to goals, and taking corrective action when needed.

    <p>Controlling</p> Signup and view all the answers

    Which statement is true about managerial compensation?

    <p>Some middle-level managers make more than $100,000 a year.</p> Signup and view all the answers

    A learned predisposition toward a given object is called a(n) _____.

    <p>Attitude</p> Signup and view all the answers

    Which managerial roles were identified by Mintzberg as interpersonal roles? (Choose every correct answer.)

    <p>Liaison</p> Signup and view all the answers

    What are examples of skills that are particularly important for top managers?

    <p>Conceptual skills.</p> Signup and view all the answers

    Gerard would be classified as a ____ manager.

    <p>Functional manager.</p> Signup and view all the answers

    The organizing function of management consists of arranging tasks, ______, and other resources needed to accomplish work.

    <p>People</p> Signup and view all the answers

    For which level of management are conceptual skills particularly important?

    <p>Top managers.</p> Signup and view all the answers

    Which type of skill is Kenneth displaying?

    <p>Human</p> Signup and view all the answers

    In order for an organization to maintain a competitive advantage, it must stay ahead of its competition in customer responsiveness, innovation, quality, and _______.

    <p>Efficiency</p> Signup and view all the answers

    What was the presentation at the human resource conference about?

    <p>Managing for diversity.</p> Signup and view all the answers

    Meeting the needs of the present through economic development without compromising the needs of future generations to meet their own needs is called _____

    <p>Sustainability</p> Signup and view all the answers

    Which three of the following represent the largest gaps in career readiness employers see in college students applying for employment?

    <p>Leadership, Oral/written communication, Professionalism/work ethic.</p> Signup and view all the answers

    Which of these individuals is an example of a top manager?

    <p>Aisha is the CEO of a furniture manufacturing facility.</p> Signup and view all the answers

    The concept that a manager's influence extends far beyond the results that can be achieved by an individual acting alone is called the _____ effect.

    <p>Multiplier</p> Signup and view all the answers

    Study Notes

    Management Functions

    • Organizing involves defining roles, responsibilities, and reporting structures within an organization.
    • Planning entails setting goals and formulating strategies to achieve them.
    • Leading includes motivating and directing employees to reach the organization's objectives.
    • Controlling consists of monitoring performance and implementing corrective actions when necessary.

    Management Levels

    • Top managers make long-term strategic decisions that impact the entire organization.
    • Middle managers implement policies and coordinate efforts among departments.
    • Functional managers have specialized responsibilities for specific departments.

    Managerial Skills

    • Conceptual skills are crucial for top managers to understand how various parts of the organization interrelate.
    • Human skills are essential for all managers to effectively interact with and influence employees.
    • Technical skills involve specific knowledge and expertise required for particular tasks.

    Managerial Roles

    • Interpersonal roles include leader, liaison, and figurehead, as identified by Mintzberg.

    Employee Contributions

    • A proactive learning orientation is demonstrated by employees seeking new skills to advance their careers.
    • Understanding of diversity is vital for maximizing employee contributions by acknowledging differences in gender, race, ethnicity, and age.

    Workplace Dynamics

    • Organizational culture is shaped by the shared beliefs and values of its members.
    • The multiplier effect indicates that a manager's actions can significantly amplify the contributions of their team.

    Career Readiness

    • Key gaps perceived by employers in college students include leadership, communication skills, and professionalism/work ethic.

    Sustainability

    • Sustainability refers to meeting present needs without compromising future generations’ ability to meet their own needs.

    Compensation and Incentives

    • Exceptional managers often receive fringe benefits such as stock options and have the potential to earn higher salaries compared to average employees.

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    Description

    Test your knowledge with these flashcards on the first two chapters of MAN2021. The questions cover key concepts such as organizing and management functions. Ideal for students looking to reinforce their understanding of management principles.

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