10 Questions
What typically triggers the maintenance process?
Change requests from customers
Why is repairing programs without a complete process iteration considered dangerous?
It leads to documentation and programs getting out of step
What is the strategic use of outside resources to perform activities traditionally handled by internal staff and resources known as?
Outsourcing
In the context of maintenance COCOMO, what does COCOMO refer to?
Organizational considerations
What is a reason for outsourcing IT maintenance as part of the modern role?
Allows company to focus on core competencies
Which of the following is a potential problem associated with outsourcing IT maintenance?
Loss of Control
What service can be outsourced according to the text?
End-user support system
In the context of outsourcing IT maintenance, what is a possible consequence of being too dependent on a service provider?
Loss of staff or moral problems
Which of the following is NOT mentioned as a problem with outsourcing IT maintenance?
Improving overall service quality
What is a potential issue related to selecting a supplier for IT maintenance outsourcing?
Provider slow to react to changes in strategy
Test your knowledge on the organization aspect of maintenance in COCOMO, including organizational considerations and maintenance activities. Explore topics like maintenance triggers, change requests, and the role of maintenance in software systems.
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