Podcast
Questions and Answers
What typically triggers the maintenance process?
What typically triggers the maintenance process?
- Change requests from customers (correct)
- Outsourcing IT maintenance
- Marketing requirements
- System release planning
Why is repairing programs without a complete process iteration considered dangerous?
Why is repairing programs without a complete process iteration considered dangerous?
- It leads to documentation and programs getting out of step (correct)
- It minimizes the need for impact analysis
- It increases the efficiency of the maintenance process
- It aligns with system release planning
What is the strategic use of outside resources to perform activities traditionally handled by internal staff and resources known as?
What is the strategic use of outside resources to perform activities traditionally handled by internal staff and resources known as?
- Corrective maintenance
- Adaptive maintenance
- Outsourcing (correct)
- Perfective maintenance
In the context of maintenance COCOMO, what does COCOMO refer to?
In the context of maintenance COCOMO, what does COCOMO refer to?
What is a reason for outsourcing IT maintenance as part of the modern role?
What is a reason for outsourcing IT maintenance as part of the modern role?
Which of the following is a potential problem associated with outsourcing IT maintenance?
Which of the following is a potential problem associated with outsourcing IT maintenance?
What service can be outsourced according to the text?
What service can be outsourced according to the text?
In the context of outsourcing IT maintenance, what is a possible consequence of being too dependent on a service provider?
In the context of outsourcing IT maintenance, what is a possible consequence of being too dependent on a service provider?
Which of the following is NOT mentioned as a problem with outsourcing IT maintenance?
Which of the following is NOT mentioned as a problem with outsourcing IT maintenance?
What is a potential issue related to selecting a supplier for IT maintenance outsourcing?
What is a potential issue related to selecting a supplier for IT maintenance outsourcing?
