Maintaining Computer Systems and Networks
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Maintaining Computer Systems and Networks

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Questions and Answers

What does LAN stand for?

Local Area Network

What is the function of a modem?

  • Allows sharing of data between computers (correct)
  • Performs virus scans
  • Allows printing of documents
  • Maintains computer hardware
  • A virus infects other programs in the system and spreads by replicating itself. True or False?

    True

    A _maintenance procedure involves the routine updating of master files and changing data formats.

    <p>information system</p> Signup and view all the answers

    Match the type of virus with its description:

    <p>Boot viruses = Infect floppy disk boot records or master boot records Program viruses = Infect executable program files Stealth viruses = Use techniques to avoid detection Macro viruses = Infect macros within a document or template</p> Signup and view all the answers

    Study Notes

    Maintaining Computer Systems and Networks

    • Technical terms:
      • OHS: Occupational Health and Safety
      • LAN Card: Local Area Network interface card
      • Server: A special computer that users on the network can access to carry out a particular job
      • Port Hub/Port: A connector on the back of a computer or other device
      • Modem: A device that allows a computer to share data or exchange information
      • USB: Universal Serial Port
      • Scanner: An input device that reads text or illustrations printed on paper and translates the information into a form that a computer can use
      • Printer: A hardware device that produces a paper copy of the information generated by the computer
      • Flash drive: A portable storage device that plugs directly into a USB port
      • Network: A group of computers and associated devices connected by communications facilities
      • OS: Operating system software that controls the allocation and use of programs and data
      • Motherboard: Contains the CPU, BIOS, Memory, mass storage interfaces, serial and parallel ports, expansion slots, and controllers required to control standard peripheral devices
      • UTP: Unshielded Twisted Pair, the least expensive and most popular network media

    Plan and Prepare for Maintenance and Repair

    • Importance of planning and preparing systematic maintenance procedures:
      • Saves time, money, and frustration
      • Ensures trouble-free use and optimal performance
      • Allows for proper care and maintenance of computer systems
    • Types of maintenance procedures:
      • Hardware maintenance: Testing and cleaning of equipment
      • Information system maintenance: Routine updating of master files
      • Software or program maintenance: Updating application programs to meet changing information requirements
      • Disk or file maintenance: Periodic reorganizing of disk files that have become fragmented

    Workplace Procedures

    • Identify hazards and assess risk:
      • Execution of OHS policies and procedures
      • Follow instructions and procedures in the workplace with minimal supervision
    • Tools:
      • Programs used for software development or system maintenance
      • Programs that help users analyze or search for data
      • On-screen functions in graphics programs
      • Software control panels for setting user preferences
    • Personal Protective Equipment:
      • Anti-static devices to protect against electrostatic discharge
      • Power surge protectors to protect against sudden power surges
      • Personal equipment such as small paintbrushes, screwdrivers, pliers, and tweezers

    Periodic Maintenance Scheme

    • Daily schedule:
      • Update virus and spyware definitions
      • Do incremental backup of updated files
      • Reboot upon crash
    • Weekly schedule:
      • Full virus and spyware scan
      • Complete backup of files
      • Patch up with latest software updates
    • Monthly schedule:
      • Clean PC inside and out
      • Defragment hard drive
    • Yearly schedule:
      • Check and clean up unused programs
      • Reformat hard drive and reinstall operating system
      • Make a full diagnostic check on hardware and software

    Removing Viruses from Infected Machines

    • Computer Virus:
      • A destructive executable program that infects other programs in the system and spreads by replicating itself
      • Designed to damage victim's computer files
    • Different aspects of computer viruses:
      • Finder: Searches for new uninfected files and targets them
      • Replicator: Infects files by multiplying itself
    • Sources of virus infection:
      • Infected CDs, DVDs, pen drives, etc.
      • Email
      • Browsing infected sites
      • Downloading files from the internet
    • Steps to remove viruses:
      • Buy or download antivirus software
      • Install and update antivirus software
      • Do a complete system scan
    • Methods of eliminating viruses:
      • Removing the virus from the host file
      • Quarantining the file to render the virus inactive
    • Types of viruses:
      • Boot viruses
      • Program viruses
      • Multipartite viruses
      • Stealth viruses
      • Polymorphic viruses
      • Macro viruses
    • Examples of antivirus software:
      • Symantec Norton Antivirus
      • AVG Antivirus
      • McAfee Scan
      • Microsoft Antivirus

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    Description

    This quiz covers technical terms and concepts related to maintaining computer systems and networks, including occupational health and safety, LAN cards, servers, port hubs, and modems.

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