Macro Perspective of Tourism and Hospitality

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Questions and Answers

Travel for education became popular in the ______ century.

16th

A "Grand Tour" of cultural centers was typically completed over a period of ______ years.

three

Travelers seeking remedies for their illnesses went to ______ or medicinal baths.

spas

Turnbridge Wells in Kent became famous as a ______ in the 1660s.

<p>spa</p> Signup and view all the answers

The introduction of ______ power significantly changed the tourism industry in the 19th century.

<p>steam</p> Signup and view all the answers

Thomas Cook organized his first excursion train trip in ______ with 570 passengers.

<p>1841</p> Signup and view all the answers

The most popular guide book of the time was ______, first published in 1839.

<p>Baedecker</p> Signup and view all the answers

In the United States, ______ was founded by Henry Wells and William Fargo.

<p>American Express</p> Signup and view all the answers

At the beginning of the 20th century, pleasure travel continued to expand, encouraged by increasing ______, curiosity, and outgoing attitudes.

<p>wealth</p> Signup and view all the answers

World War I brought about many changes, which influenced the volume of ______.

<p>tourism</p> Signup and view all the answers

After World War I, forms of travel began to change radically with the introduction of the ______.

<p>motor car</p> Signup and view all the answers

The introduction of the Boeing 707 jets in ______ marked the arrival of air travel for the masses.

<p>1958</p> Signup and view all the answers

The post-war economic recovery provided an increase in discretionary income and leisure time, which many people converted into increased ______ and travel.

<p>recreation</p> Signup and view all the answers

The annual overseas holiday had become a necessity rather than a ______.

<p>luxury</p> Signup and view all the answers

Colorum refers to the illegal use of private vehicles for ______ use.

<p>public</p> Signup and view all the answers

The Philippine Tourist and Travel Association (PTTA) was organized to put together all existing travel establishments serving both ______ and international travelers.

<p>domestic</p> Signup and view all the answers

Salespeople are given trips for reaching a set goal in overall ______ of a particular item.

<p>sales</p> Signup and view all the answers

Corporations buy incentive travel trips to increase overall sales ______.

<p>volumes</p> Signup and view all the answers

Pleasure travelers are also called ______ travelers.

<p>nonbusiness</p> Signup and view all the answers

The fastest growing segment of the international market is ______ travel.

<p>pleasure</p> Signup and view all the answers

Families can be divided into groups such as junior families, mid-range families, and ______ families.

<p>mature</p> Signup and view all the answers

Resort travelers are likely to have higher household ______.

<p>incomes</p> Signup and view all the answers

The age of parents in junior families is typically between ______ years.

<p>20-34</p> Signup and view all the answers

Mid-range families have parents aged ______ with grade school and/or high school children.

<p>35-44</p> Signup and view all the answers

This motivation is commonly referred to as the 'VFR' market 'visit friends and ______.'

<p>relatives</p> Signup and view all the answers

Maslow's concept of the need for ______ has two components: self-esteem and esteem from others.

<p>esteem</p> Signup and view all the answers

Leisure is the state of being free from the urgent demands of the lower-level ______ needs.

<p>needs</p> Signup and view all the answers

The greatest reason for travel can be summed up in one word, '______', escape from the dull daily routine.

<p>escape</p> Signup and view all the answers

Health-related travel is not limited to trips to thermal ______.

<p>springs</p> Signup and view all the answers

Human beings are social animals and need contact and communication with ______.

<p>others</p> Signup and view all the answers

People engage in activities such as hiking, surfing, and ______ to relieve boredom during leisure hours.

<p>skiing</p> Signup and view all the answers

The 'reducing ranches' attract middle-aged women with ______ problems.

<p>weight</p> Signup and view all the answers

The first objective of family pleasure travel is to use travel as an educational experience for their _____ .

<p>children</p> Signup and view all the answers

Persons in the '50 plus' age bracket are called active _____ or people with the money and desire to travel extensively.

<p>affluents</p> Signup and view all the answers

Major constraints to travel include lack of money, lack of time, and lack of _____ and security.

<p>safety</p> Signup and view all the answers

Physical disability may keep especially the _____ from traveling frequently.

<p>elderly</p> Signup and view all the answers

Lack of interest in travel is often due to a preference to simply stay at _____ .

<p>home</p> Signup and view all the answers

Family commitments, particularly for parents of young _____, can inhibit travel.

<p>children</p> Signup and view all the answers

For singles and couples, vacations fulfill psychological, intellectual, and physical _____ .

<p>needs</p> Signup and view all the answers

The wealthy members of society are typically the ones who travel the _____ .

<p>most</p> Signup and view all the answers

The preferences of international tourists are divided into four categories, namely: complete relaxation to constant ______.

<p>activity</p> Signup and view all the answers

In the past, tourists often joined ______ tours where details were arranged by the tour agency.

<p>package</p> Signup and view all the answers

Tourists who seek familiarity often look for something to remind them of ______.

<p>home</p> Signup and view all the answers

The demand for ______-oriented travel has greatly increased as people's workweeks have shortened.

<p>activity</p> Signup and view all the answers

The combination of novelty and ______ forms the basis for the sociological analysis of modern tourism.

<p>familiarity</p> Signup and view all the answers

In the current tourism landscape, some tourists desire a sense of personal ______ regarding their leisure time.

<p>autonomy</p> Signup and view all the answers

People have become accustomed to greater ______ due to changes in workweek structures.

<p>leisure</p> Signup and view all the answers

The emergence of tourists seeking ______ reflects a shift in travel preferences.

<p>autonomy</p> Signup and view all the answers

Flashcards

Renaissance/Elizabethan Travel

Travel for education and pleasure, primarily by upper-class men, to cultural centers like France and Italy, during the Renaissance and Elizabethan eras.

Spa Travel

Travel to medicinal baths (spas) for health and wellness.

Industrial Revolution's Effect

Increased productivity, employment, & urbanization, making leisure travel more accessible.

Steam Power in Tourism

Steam power allowed easier and cheaper transportation, leading to day trips and coastal resorts.

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Thomas Cook

A travel agent who organized the first excursion train trip and tours, and introduced "circular notes" for payments.

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19th Century Guidebook

A popular guidebook, like Baedecker, provided information for European travel.

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Education Travel

Travel for completing a gentleman's education, often a Grand Tour of Europe.

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19th Century Tourism Growth

Advancements in technology, such as steam power, significantly boosted tourism's popularity and size.

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Post-WWI Travel Changes

Post-World War I, travel methods shifted significantly, with the rise of automobiles decreasing rail use and the introduction of jet travel further diminishing sea travel.

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Post-War Economic Impact

Post-war economic recovery increased discretionary income and leisure time, leading to a surge in travel and recreation.

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Increased Private Car Use

Growing private car ownership caused a shift in travel choices, impacting both bus and train travel and demand for rental cars.

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Colorum Tourism

In the Philippines, unregistered private vehicles operated as tourist transport. This was illegal.

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Early Philippine Tourism

Philippine tourism, from its earliest days, was centered on food searching and later, trade routes between Mexico and the Philippines.

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WWI Tourism Impact

World War I's influence on tourism was significant, changing the volume of tourism globally.

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Early 20th Century Tourism

Pleasure travel increased in the early 20th century due to wealth, curiosity and easier travel.

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PTTA's Role

The Philippine Tourist and Travel Association (PTTA) coordinated existing travel establishments for both domestic and international travelers.

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VFR Travel

Visiting friends and relatives (VFR) is a common travel motivation.

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Travel Motivation: Escape

Desire to leave daily routine & familiar life for novelty and change.

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Travel for Health

Seeking rejuvenation, energy, and interest. Includes spas, resorts and health retreats.

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Travel for Sports

Seeking active leisure involves physical activities like hiking, diving, or skiing, attracting tourists.

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Maslow's Esteem

Two components of Maslow's esteem theory include self-esteem and esteem from others.

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Maslow's self-actualization

Leisure is the state of being free from lower-level needs, suggesting self-actualization is the goal of leisure.

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Social Travel

Travel motivated by the need for social interaction and connection with others.

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Travel for Nostalgia

Desire to visit the homeland or ancestral lands.

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Incentive Travel for Sales

Trips offered to salespeople for reaching sales goals, often combined with business meetings, especially for foreign destinations.

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Corporate Objectives for Incentive Trips

Reasons companies use incentive trips, including increasing sales, selling new accounts, boosting morale and goodwill.

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Business Travel Industries

Industries commonly using incentive travel, including insurance, electronics, automobiles, and office equipment.

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Pleasure/Personal Travelers

People who travel for vacation or leisure, often concerned about travel costs.

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Growth in Pleasure Travel

Increased popularity of leisure travel due to rising incomes, urbanization, and more time off.

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Types of Pleasure Travelers

Categories of personal travelers, including resort, family, elderly, and couples/singles.

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Resort Travelers' Characteristics

Usually well-educated individuals with high incomes, often in professional or managerial roles.

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Family Pleasure Traveler Types

Categories of family travelers based on age and children's ages and education levels: Junior, Mid-range, and Mature families.

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Family Pleasure Travel Objectives

Parents with older children prioritize educational experiences, trying new things, and strengthening family bonds through travel.

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Active Affluents

People aged 50+ who have the financial means and desire to travel extensively.

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Singles and Couples Travel Motivations

Singles and couples travel to fulfill psychological, intellectual, and physical needs, seeking rest, relaxation, and freedom from daily routines.

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Major Travel Constraints

The most significant obstacles to travel are lack of money, time, safety/security, physical limitations, family commitments, and a lack of interest in travel itself.

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Lack of Money Constraint

Money is the primary barrier to travel, as wealthier individuals travel more often.

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Lack of Time Constraint

Even with the desire and financial ability, time limitations prevent people from traveling.

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Elderly Travel Barriers

The elderly may face health limitations, including heart problems and respiratory illnesses, that discourage travel.

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Family Commitments Constraint

Parenting responsibilities, especially with young children, limit travel opportunities.

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International Tourist Preferences

International tourists' choices are categorized into relaxation vs. activity, familiarity vs. novelty, dependence vs. autonomy, and order vs. disorder.

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Relaxation vs. Activity

Changes in work schedules have led to an increase in the demand for leisure activities, unlike the past that often valued relaxation.

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Familiarity vs. Novelty

Tourists often prefer familiar experiences on their first trips, like food or things from home, more so than something new.

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Dependence vs. Autonomy

Tourists' desire for personal control over their travel arrangements is growing, moving away from packaged tours that offer limited choices.

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Tourist Roles

Combining familiarity and novelty creates different tourist behaviors, classified into four types.

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Activity-oriented travel

Travel focused on particular activities, like bird watching, festivals, etc.

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Packaged tours

Pre-arranged trips offering transportation, lodging, and activities.

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Personal autonomy

The desire for greater independence and choice in travel planning.

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Study Notes

Macro Perspective of Tourism and Hospitality

  • Tourism is defined as the "sum of the phenomena and relationships arising from the travel and stay of non-residents, in so far as they do not lead to permanent residence and are not connected to any earning activity."
  • Tourism is distinguished from migration and day tours.
  • Tourism is the temporary, short-term movement of people to destinations outside their normal lives and work.
  • Tourism is characterized by a combination of phenomena and relationships, a dynamic element (journey), and a static element (stay).
  • Tourism involves temporary travel to destinations outside residence and work.
  • Tourism destinations are visited for leisure purposes, not work.
  • A "tourist," as defined in 1937, is someone who visits a different country for at least 24 hours, for pleasure, domestic reasons, health, business, or as a cruise passenger.

Visitor Classification

  • Tourists: Stay at least 24 hours and travel for leisure, business, family, mission, or meetings.
  • Excursionists: Stay less than 24 hours and do not spend the night at the destination. (e.g., cruise passengers)

Elements of Travel

  • Distance: The difference between local and non-local travel (excluding commuting and relocation). A trip is considered 100 miles away from home and returns.
  • Length of Stay: Overnight stays (tourists) vs. non-overnight stays (excursionists).
  • Resident of Traveler: Origin of the traveler is important for business and research
  • Purpose of Travel: Categories like visiting family, conventions, business, leisure, sightseeing, etc.

Tourist Product

  • Attributes of a tourist product consists of what the tourist buys.
  • A tourist products are services the tourist buys during the stay.
  • A service cannot be inspected before purchase, but relies on psychological attraction.

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