What is the Nomad Travel Upgrade?
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Questions and Answers

What is a primary benefit of the Travel Add-On regarding subscription costs?

  • It offers a discount on modem rental fees only.
  • It allows for unlimited data use without extra fees.
  • It provides a full refund for unused subscription months.
  • It enables users to save on the plan cost while pausing their subscription. (correct)
  • How does the Travel Add-On affect the billing when the service is paused?

  • There are no additional charges while the service is paused.
  • Users are only charged for the Travel Add-On and modem rental fees, if applicable. (correct)
  • The service must be canceled completely without any fees.
  • Users are charged full subscription fees during the pause.
  • What action must a user take to pause their service with the Travel Add-On?

  • Submit a written request via postal mail.
  • Email the support team at Nomad Internet. (correct)
  • Log into an online account to make changes.
  • Contact customer support via phone.
  • Which of the following statements is NOT true about the Travel Add-On?

    <p>It eliminates the need for internet service while traveling.</p> Signup and view all the answers

    What should a user ensure before attempting to pause their service with the Travel Add-On?

    <p>They have selected the Travel Add-On when activating their modem.</p> Signup and view all the answers

    What is the monthly fee for the Travel Add-On?

    <p>$19.95/month</p> Signup and view all the answers

    How long can you pause your internet service with the Travel Add-On in total each year?

    <p>6 months</p> Signup and view all the answers

    What must you continue to pay for while your internet plan subscription is paused?

    <p>The modem rental fee and Travel Add-On fee</p> Signup and view all the answers

    How many times can you pause your service in a single year with the Travel Add-On?

    <p>Twice</p> Signup and view all the answers

    What is the first step to pause your service using the Travel Add-On?

    <p>Email the support team</p> Signup and view all the answers

    What happens to your modem while your plan subscription is paused?

    <p>It will remain ready for action</p> Signup and view all the answers

    What is the maximum duration for which you can pause your service at one time?

    <p>3 months</p> Signup and view all the answers

    Which of the following is true about the Travel Add-On?

    <p>You can pause your service anytime you choose</p> Signup and view all the answers

    Study Notes

    Nomad Internet Travel Add-On

    • Nomad Internet offers a Travel Add-On for pausing internet service.
    • Allows pausing service for up to 6 months per year, in two 3-month periods.
    • Cost: $19.95/month for the Travel Add-On.
    • Modem rental fee continues during pauses.
    • Internet plan subscription is paused during the period.

    How to Pause Service

    • Contact [email protected] to pause service.
    • Continue paying $19.95/month Travel Add-On fee and any modem rental fee.
    • Pause service for up to 3 months at a time, twice per year (6 months total).
    • Contact [email protected] to unpause service.

    Benefits of Travel Add-On

    • Saves money by not paying for service when not using it.
    • Offers flexibility to pause/unpause service easily.
    • Stays connected on traveler's terms.

    Example Use Case

    • Pausing service for a 3-month road trip in the fall.
    • Only paying the Travel Add-On fee and modem rental during the pause.
    • Reconnecting easily when ready.

    Getting Started

    • Ensure the Travel Add-On is active.
    • Contact [email protected] to pause or unpause service.

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