What is the Nomad Travel Upgrade?

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Questions and Answers

What is a primary benefit of the Travel Add-On regarding subscription costs?

  • It offers a discount on modem rental fees only.
  • It allows for unlimited data use without extra fees.
  • It provides a full refund for unused subscription months.
  • It enables users to save on the plan cost while pausing their subscription. (correct)

How does the Travel Add-On affect the billing when the service is paused?

  • There are no additional charges while the service is paused.
  • Users are only charged for the Travel Add-On and modem rental fees, if applicable. (correct)
  • The service must be canceled completely without any fees.
  • Users are charged full subscription fees during the pause.

What action must a user take to pause their service with the Travel Add-On?

  • Submit a written request via postal mail.
  • Email the support team at Nomad Internet. (correct)
  • Log into an online account to make changes.
  • Contact customer support via phone.

Which of the following statements is NOT true about the Travel Add-On?

<p>It eliminates the need for internet service while traveling. (C)</p> Signup and view all the answers

What should a user ensure before attempting to pause their service with the Travel Add-On?

<p>They have selected the Travel Add-On when activating their modem. (C)</p> Signup and view all the answers

What is the monthly fee for the Travel Add-On?

<p>$19.95/month (B)</p> Signup and view all the answers

How long can you pause your internet service with the Travel Add-On in total each year?

<p>6 months (D)</p> Signup and view all the answers

What must you continue to pay for while your internet plan subscription is paused?

<p>The modem rental fee and Travel Add-On fee (C)</p> Signup and view all the answers

How many times can you pause your service in a single year with the Travel Add-On?

<p>Twice (C)</p> Signup and view all the answers

What is the first step to pause your service using the Travel Add-On?

<p>Email the support team (A)</p> Signup and view all the answers

What happens to your modem while your plan subscription is paused?

<p>It will remain ready for action (A)</p> Signup and view all the answers

What is the maximum duration for which you can pause your service at one time?

<p>3 months (D)</p> Signup and view all the answers

Which of the following is true about the Travel Add-On?

<p>You can pause your service anytime you choose (A)</p> Signup and view all the answers

Flashcards

Nomad Internet Travel Add-On

A monthly service that allows pausing internet service for up to 6 months per year.

Pause internet service

Temporarily stopping your internet connection without canceling your plan.

Pause duration

Up to 3 months at a time, twice per year (6 months).

Add-on fee

A monthly fee ($19.95) for the pause function.

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Modem rental fee

Applicable recurring fee for the modem (if applicable).

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Pause activation method

Contacting the support team ([email protected]).

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Support team email address

The email address to contact Nomad Internet support ([email protected]).

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Unpause internet service

Reactivating your internet service after a pause.

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Travel Add-On

A service allowing you to temporarily pause your internet service without canceling your plan, perfect for travel.

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Pause Subscription

Temporarily stopping your internet service without losing your plan.

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Nomad Internet service cost

A monthly fee for the Travel add-on ($19.95), plus any modem rental.

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Pause activation

Contacting support ([email protected]) to initiate the pause.

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Unpause service

Activating your internet service after a pause, through contacting support.

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Study Notes

Nomad Internet Travel Add-On

  • Nomad Internet offers a Travel Add-On for pausing internet service.
  • Allows pausing service for up to 6 months per year, in two 3-month periods.
  • Cost: $19.95/month for the Travel Add-On.
  • Modem rental fee continues during pauses.
  • Internet plan subscription is paused during the period.

How to Pause Service

  • Contact [email protected] to pause service.
  • Continue paying $19.95/month Travel Add-On fee and any modem rental fee.
  • Pause service for up to 3 months at a time, twice per year (6 months total).
  • Contact [email protected] to unpause service.

Benefits of Travel Add-On

  • Saves money by not paying for service when not using it.
  • Offers flexibility to pause/unpause service easily.
  • Stays connected on traveler's terms.

Example Use Case

  • Pausing service for a 3-month road trip in the fall.
  • Only paying the Travel Add-On fee and modem rental during the pause.
  • Reconnecting easily when ready.

Getting Started

  • Ensure the Travel Add-On is active.
  • Contact [email protected] to pause or unpause service.

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