Lost Property Management Procedures
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Questions and Answers

What should be done with articles of insignificant value that remain unclaimed at the station for one month?

  • They should be returned to the owner if identified.
  • They should be sent to the lost property office.
  • They should be disposed of by burning.
  • They should be sold locally by public auction. (correct)

Who should send the copies of the statement along with the railway receipt to the lost property office?

  • The Chief Commercial Superintendent.
  • The railway passengers themselves.
  • The lost property office staff.
  • The Station Masters. (correct)

What happens to articles that are found to be of no value after remaining unclaimed?

  • They are thrown away. (correct)
  • They are donated to charity.
  • They are kept in storage for a year.
  • They are displayed in the station.

What action is required from the Station Masters regarding articles of no value?

<p>They must personally certify the articles in the lost property register. (D)</p> Signup and view all the answers

What should be done with the acknowledged copy of the statement sent to the lost property office?

<p>It should be pasted in the lost property register. (C)</p> Signup and view all the answers

What is the primary reason for not opening hermetically sealed packages containing sensitive articles?

<p>To avoid deterioration from atmospheric exposure (A)</p> Signup and view all the answers

What must be recorded in the lost property register when an article is deposited?

<p>The serial number of its entry (B)</p> Signup and view all the answers

What action should be taken if the Station Master is uncertain about the ownership of lost property?

<p>Consult with the Divisional Commercial Superintendent (C)</p> Signup and view all the answers

How long should lost property be held at a terminal station before it is transferred to the lost property office?

<p>7 days (A)</p> Signup and view all the answers

When returning packages found at the station to the passenger, what is the policy regarding charges?

<p>No charge should be recovered (B)</p> Signup and view all the answers

What information must be included in the statement when transferring lost property to the lost property office?

<p>Detailed information about the article's contents (D)</p> Signup and view all the answers

If a person claims their lost property, what must the Station Master obtain from the claimant?

<p>Full address and signature (D)</p> Signup and view all the answers

What should the statement prepared for transferring lost property be done in?

<p>Quadruplicate using carbon process (C)</p> Signup and view all the answers

What should be prepared in triplicate when transferring booked consignments to the lost property office?

<p>Form Com/L-22 (D)</p> Signup and view all the answers

How should the actual weight found at the time of transfer to the lost property office be documented?

<p>On the free invoice or waybill (C)</p> Signup and view all the answers

What action should be taken if a package shows signs of tampering during its transfer to the lost property office?

<p>Take inventory of the contents and record it (B)</p> Signup and view all the answers

To whom should a report of unclaimed railway materials and stores be sent?

<p>Divisional Commercial Superintendent (A)</p> Signup and view all the answers

What should be done with booked perishable articles that remain unclaimed?

<p>Sold as lost property (B)</p> Signup and view all the answers

Which copy of Form Com/L-22 is retained as a station record?

<p>The third copy (D)</p> Signup and view all the answers

What happens to freight, demurrage, and other charges for consignments accounted in joint stations?

<p>Special credit is taken for them (C)</p> Signup and view all the answers

What is the procedure for handling the consignment of different railways at a joint station?

<p>Transfer to the lost property office of the railway in whose books it was accounted (B)</p> Signup and view all the answers

What types of cash entries are included in a lost property office balance sheet?

<p>Total amount of cash remitted to the cashier (B)</p> Signup and view all the answers

What must be included for commission charges when reporting in the balance sheet?

<p>The auctioneer's receipt, stamped when over Rs. 20 (A)</p> Signup and view all the answers

Which of the following is NOT mentioned as credit entries in a lost property office balance sheet?

<p>Revocation of sold items (A)</p> Signup and view all the answers

What is the purpose of the inspection of the lost property office?

<p>To inspect the office's management and financial practices (A)</p> Signup and view all the answers

What action can the railway administration take if charges due from a consignee are unpaid?

<p>Detain the consignment or any other consignment from the owed party (A)</p> Signup and view all the answers

Which of the following charges is not considered a 'paid-on' charge for rebooking invoices?

<p>Special handling fees at the lost property office (D)</p> Signup and view all the answers

What is required to be submitted to the Traffic Accounts Office along with the lost property office balance sheet?

<p>Copies of way-bills/invoices (A)</p> Signup and view all the answers

How should the particulars of consignments rebooked from the lost property office be documented?

<p>In a statement prepared in duplicate (D)</p> Signup and view all the answers

What is the procedure for accounting the charges incurred at the lost property office?

<p>They should be accounted for on the debit side. (D)</p> Signup and view all the answers

Before transferring a consignment to the lost property office, which charges should be incurred at the rebooking station?

<p>Wharfage and demurrage charges, if any (C)</p> Signup and view all the answers

Which statement best describes the process for remitting cash realized at the lost property office?

<p>It must follow the same procedures as for stations. (C)</p> Signup and view all the answers

What charges must be accounted for by the lost property office on the balance sheet?

<p>Outstanding charges from rebooking and storage charges (A)</p> Signup and view all the answers

What is the primary purpose of preparing balance sheets for the lost property office?

<p>To submit to Traffic Accounts Office along with relevant statements and documents (D)</p> Signup and view all the answers

Where should the notice for a public auction be displayed if not possible to give notice in newspapers?

<p>At the premises where the auction is to be held (D)</p> Signup and view all the answers

According to the Railways Act, what defines an unclaimed consignment?

<p>Any consignment that is not taken delivery of by the consignee (D)</p> Signup and view all the answers

What may happen to a perishable unclaimed consignment?

<p>It may be sold as per regulations (B)</p> Signup and view all the answers

What is required of the railway administration if the consignee's details are unknown for an unclaimed consignment?

<p>They need to send the notice to the consignor (B)</p> Signup and view all the answers

What is the time period given for the consignee to remove unclaimed goods after receiving notice?

<p>Seven days (C)</p> Signup and view all the answers

What happens to the sale proceeds from an unclaimed consignment?

<p>The railway retains charges and the surplus is returned to the entitled person (A)</p> Signup and view all the answers

What action must the railway administration take if the notice cannot be served on the consignee?

<p>They can then directly sell the consignment (C)</p> Signup and view all the answers

Which of the following is NOT a location where notices for public auction can be displayed?

<p>Conductor's office (A)</p> Signup and view all the answers

What should happen to excisable, controlled or prohibited articles received in the lost property office?

<p>They should be made over to the authorities concerned with acknowledgment. (B)</p> Signup and view all the answers

What must be done with the way-bills issued to the lost property office?

<p>They must be recorded in a register maintained in duplicate. (D)</p> Signup and view all the answers

Which of the following actions should be taken for packages that remain unclaimed in the lost property office?

<p>They should be disposed of by public auction if not accepted by railway departments. (A)</p> Signup and view all the answers

When should the copies of the register maintained for invoices issued to the lost property office be compared with machine-prepared abstracts?

<p>Upon receipt of abstracts from the Traffic Accounts Office. (B)</p> Signup and view all the answers

What should occur after authorities concerned receive excisable articles from the lost property office?

<p>An acknowledgment must be obtained and details advised to the Chief Commercial Superintendent. (A)</p> Signup and view all the answers

What should be done with unbooked perishable items that remain unclaimed for over 24 hours?

<p>They should be sold and proceeds accounted for. (D)</p> Signup and view all the answers

What must the Station Master do upon finding an article that has fallen from a train?

<p>Check for any identifying marks and inform relevant stations. (A)</p> Signup and view all the answers

What action is required for unclaimed, unbooked animals discovered on railway premises?

<p>They should be disposed of similarly to unclaimed perishable articles. (A)</p> Signup and view all the answers

What should happen if an article is found without any identifying marks?

<p>A report must be sent to the Chief Commercial Superintendent. (C)</p> Signup and view all the answers

In the case of a package being identified, what is the subsequent protocol for its delivery?

<p>It should be booked for dispatch to the destination under a free invoice. (A)</p> Signup and view all the answers

Who should be informed about the particulars of the sale of unbooked perishable items?

<p>The Divisional Commercial Superintendent and Traffic Accounts Office. (A)</p> Signup and view all the answers

What is expected of the railway administration regarding the sale proceeds of an unclaimed consignment?

<p>They should be accounted for and remitted correctly. (D)</p> Signup and view all the answers

What happens if a found package has been tampered with during transfer to the lost property office?

<p>A report must be submitted to authorities for further investigation. (A)</p> Signup and view all the answers

What protocol should be followed for sending a telegram about lost articles?

<p>Include the Divisional Commercial Superintendent and Chief Commercial Superintendent. (A)</p> Signup and view all the answers

What should the booking station provide along with the Forwarding Note when requested?

<p>The address of the consignee (D)</p> Signup and view all the answers

Which type of goods cannot be conveniently transferred to lost property offices?

<p>Coal and ore (D)</p> Signup and view all the answers

What should the Station Master do before transferring a consignment if there is a delivery dispute?

<p>Obtain orders from the Divisional Commercial Superintendent (C)</p> Signup and view all the answers

What must be included as 'Paid-on charges' when transferring unclaimed consignments?

<p>Freight and other outstanding charges (B)</p> Signup and view all the answers

What must be recorded separately in the balance sheet upon rebooking consignments from the lost property office?

<p>Costs of postage and specific charges (B)</p> Signup and view all the answers

What is the maximum estimated value of a consignment that, when exceeded, necessitates a specific order from the Divisional Commercial Superintendent?

<p>Rs. 3,000 (B)</p> Signup and view all the answers

Which type of goods is NOT considered dangerous and exempt from being transferred to the lost property office?

<p>Coal (C)</p> Signup and view all the answers

What should be included in the balance sheet as a special debit related to 'Paid-on' charges?

<p>Cost of postage stamps (B)</p> Signup and view all the answers

In which scenario should a Station Master seek additional orders prior to transferring a consignment to the lost property office?

<p>If there is a pending claim for compensation (A)</p> Signup and view all the answers

What action is required if the notice of removal is not adhered to by the consignee?

<p>The consignment should be disposed of by auction (D)</p> Signup and view all the answers

What should be done with gold articles found as lost property?

<p>They should be sent to the mint officers. (A)</p> Signup and view all the answers

What must accompany current coins and currency notes deposited as lost property?

<p>A statement for cash remittance. (B)</p> Signup and view all the answers

In case of other valuable articles not claimed within 24 hours, whose instructions are necessary for disposal?

<p>The Divisional Commercial Superintendent's instructions. (B)</p> Signup and view all the answers

What is required to be done before sending articles to the lost property office?

<p>They should be packed and sealed with a specific seal. (C)</p> Signup and view all the answers

What must be included in the record maintained for the repacked articles?

<p>Weight and description of the articles. (C)</p> Signup and view all the answers

Which of the following best describes how valuable articles should be handled after being reported as lost?

<p>They should be recorded and sent to the lost property office. (C)</p> Signup and view all the answers

What is the correct action when it is determined that misplaced articles should be disposed of?

<p>Obtain instructions from the Divisional Commercial Superintendent. (D)</p> Signup and view all the answers

What should be done if jewellery or bullion remains unclaimed for over 24 hours at its destination?

<p>The Station Master must seek instructions from the sender. (A)</p> Signup and view all the answers

Which of the following steps should NOT be taken during the receipt of articles in the lost property office?

<p>Immediately returning the packages to the original station. (A)</p> Signup and view all the answers

What is required if the inventory of a package at the lost property office does not match the inventory taken by the sending station?

<p>A report must be made to the Chief Commercial Superintendent. (D)</p> Signup and view all the answers

How should unclaimed consignments of fragile goods be handled before they are sent to the lost property office?

<p>Only the Chief Commercial Superintendent can approve their dispatch. (C)</p> Signup and view all the answers

What must be done with consignments stored in the lost property office before they are auctioned?

<p>Details of the sale must be recorded in an auction register. (C)</p> Signup and view all the answers

What should be observed regarding packages showing signs of pilferage at the time of their receipt?

<p>Suitable remarks must be included in the entry list. (C)</p> Signup and view all the answers

During the inventory process at the lost property office, who should attest the findings?

<p>The Railway Protection Force's responsible official. (C)</p> Signup and view all the answers

What must be included in the combined register of unclaimed items?

<p>Details of items transferred from lost and found. (D)</p> Signup and view all the answers

What immediate action is necessary if a package in the lost property office has a defective outward appearance?

<p>Weigh the package and note remarks on the entry list. (D)</p> Signup and view all the answers

What care must be taken regarding unclaimed valuable articles in the lost property office?

<p>They need to be kept in a safe place or specially watched. (A)</p> Signup and view all the answers

Flashcards

Lost Property Handling

Procedures for managing and returning lost items to owners at train stations

Sensitive Item Handling

Hermetically sealed packages or items like photos susceptible to damage from outside elements should not be opened, until checked for damage, and the content confirmed.

Lost Property Labeling

Each lost item or package should be labeled with the unique serial number from the lost property register.

Lost Property Claim Process

Owners must apply for return, provide proof of ownership and full address to the station master to claim the lost items.

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Station Master's Role

Station master should make every effort to return the lost property to its owners and take advantage of any available clues.

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Doubtful Ownership

If the Station Master has doubts about ownership, seek Divisional Commercial Superintendent's approval before returning item.

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Unclaimed Item Disposal (Timeframe)

Unclaimed lost items from train terminals must be transferred to the lost property office after 7 days, other stations 48 hours after being reported lost.

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Disposal of Undelivered Lost Property

Lost articles, if not claimed, are transferred to the Lost Property Office. Precise details need to be documented on a statement.

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Duplicate Statements

Two copies of a statement about lost items must be sent. One to the lost property office & office, one is sent to a superintendent

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Unclaimed Articles Handling

Unclaimed articles of insignificant value are sold locally through public auction after a month.

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Insignificant Value Items

Empty containers, old shoes, worn-out items, and incomplete packages are examples of such items.

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Acknowledgement Receipt

A copy of the statement is returned to the sender of the lost item which confirms its safe receipt by lost property office.

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Lost Property Credit Entries

Entries on a lost property office balance sheet that represent the monetary value brought into the office. These include cash, proceeds from sales, and charges collected.

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Lost Property Sale Proceeds

Money earned from selling unclaimed lost items. This is a credit entry in the office's balance sheet.

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Lost Property Auction Commission

A fee paid to an auctioneer for selling unclaimed items. It is a credit entry because it represents money received by the office.

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Lost Property 'Paid-On' Charges

Fees collected when a lost item is rebooked to a different location. This is a credit entry as it increases the office's funds.

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Lost Property Office as a Station

A lost property office follows the same commercial and accounting procedures as a regular railway station, except for cases specifically outlined in separate rules.

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Lost Property Form

Form Com/L-22, a triplicate document used to record details of booked consignments transferred to the lost property office.

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Consignment Transfer

The process of moving a booked item to the lost property office. The process requires proper documentation.

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Inventory of Contents

Detailed list of items within a package requiring transfer to lost property if there are signs of tampering or doubt about the contents.

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Joint Station Handling

When traffic involves multiple railways, the consignment goes to the lost property office of the railway that initially handled it.

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Unclaimed Perishables

Sold according to lost or unclaimed item procedures in the same manner as perishable articles.

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Railway Materials Report

A complete report with invoice/waybill is needed when railway materials remain undelivered. It should be sent to the Divisional Commercial Superintendent.

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Weight Recording

The actual weight of the consignment at the time of transfer to the lost property office should be documented on the invoice or waybill.

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Tampered Package Procedure

If a package showing signs of tampering is to be sent to the lost property office, an inventory of contents must be recorded.

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Rebooking Charges

These are charges that are included on the rebooking invoice or waybill when an item is rebooked from a lost property office. They include original freight, wharfage, demurrage, postage, freight to the lost property office, storage at the lost property office, any packing and postage charges incurred at the lost property office.

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Lost Property Office Balance Sheet

This is a financial statement that tracks the income and expenses of the lost property office. It is prepared separately for coaching and goods traffic and submitted to the Traffic Accounts Office.

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Paid-On Charges

These are charges that are listed as paid on the rebooking invoice or waybill. They represent expenses incurred by the railway in handling the lost item.

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Rebooking Procedure

The process of rebooking a lost item from the lost property office follows the same steps as rebooking from a station.

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Statement of Consignments Rebooked

This is a document that records details of all consignments rebooked from the lost property office. It is prepared in duplicate, one copy for the Traffic Accounts Office and one for the lost property office.

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Charges Accounted For

The lost property office is responsible for accounting for all charges incurred in handling lost items, including freight to the lost property office and storage charges.

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Remittance of Cash

The procedure for remitting cash realized from the lost property office is the same as for stations.

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Submission of Balance Sheet

The lost property office submits its balance sheet, along with other relevant documents, to the Traffic Accounts Office on dates specified by the railway administration.

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Public Auction Notice

When a public auction is held for unclaimed goods, a notice must be displayed prominently at the goods shed, parcel office, lost property office if any, and the premises where the auction is held.

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Unclaimed Consignment

A consignment is considered unclaimed if the person responsible for receiving it doesn't claim it within the designated time period.

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Perishable Good Auction

If an unclaimed consignment is perishable, the railway administration can sell it immediately, following the same procedure as for auctioning detained goods.

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Non-Perishable Good Notice

If the unclaimed consignment is not perishable, the railway administration will attempt to notify the consignee and consignor to claim the goods within 7 days. If they fail to do so, the goods will be auctioned.

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Auction Sale Proceeds

From the sale proceeds of an unclaimed consignment, the railway administration keeps the amount covering freight, charges, and expenses incurred in the sale. Any surplus is then returned to the rightful owner.

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Railway Administration Action on Unclaimed Consignments

The Railway Administration is responsible for handling unclaimed consignments. They can sell perishable goods immediately and try to contact concerned parties for non-perishable goods, ultimately auctioning them if they are not claimed.

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Consignee and Consignor

The 'consignee' is the person or entity receiving the goods, while the 'consignor' is the person sending the goods.

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Goods in Detention

Goods may be held by the railway administration under specific circumstances, such as non-payment of charges or if a consignment needs inspection.

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Disposal of Unclaimed Items

When lost items remain unclaimed after a set period, they are disposed of according to specific procedures, often involving auctions.

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Valuable Items

Lost items considered valuable, like gold or silver articles, are sent to designated authorities, such as a mint or auctioned off.

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Current Coins and Notes

Lost currency is treated as a miscellaneous receipt and remitted along with the station's daily earnings.

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Perishable Goods Disposal

Unclaimed perishable goods are sold immediately through an auction process.

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Non-Perishable Goods Disposal

Unclaimed non-perishable goods are auctioned off after efforts to notify the owner.

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What happens to unclaimed perishable items?

Unclaimed perishable items found on railway premises must be sold after 24 hours, or sooner if they're likely to become offensive. The money from the sale is considered a miscellaneous receipt and sent to the Cashier.

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What happens to unclaimed animals?

Unclaimed animals found on railway premises are handled in the same way as booked but unclaimed animals (refer to paragraph 1028). The sale proceeds are treated like those from unclaimed perishable items.

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What happens to items that fall off a train?

If an item falls off a train, the Station Master should try to identify it. A telegram is sent to both the forwarding and receiving stations, as well as the first station ahead where seals and loads are examined.

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What if an item has no markings?

If an item has no markings, the first station ahead where seals and loads are checked is notified. A report is also sent to the Chief Commercial Superintendent.

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What happens if an item falls off a train and is found?

If an item falls off a train and is found, the station where it's found should wire the station where the package is supposed to go and tell them what wagon the package was on.

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How are fallen items sent to their destination?

The fallen item is sent to its destination as a free invoice. The invoice should include the details of the wagon the item was originally on.

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What is a cash remittance note?

A cash remittance note is a document that tracks the movement of cash within the railway system. This helps them manage their finances.

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Why is a cash remittance note important?

A cash remittance note is essential for tracking funds and helps in making refunds if needed. These notes provide information about the date and number of the cash remittance.

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What happens to cash notes found on the railway?

A complete report on how the railway received the cash notes needs to be submitted to the Chief Commercial Superintendent. This helps with refunds if someone claims the money.

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Lost Property Register

A log maintained by the lost property office to track every item received, including details like the date received, item description, owner details, and final disposition.

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Unclaimed Goods Disposal

The process of handling items left unclaimed in the lost property office, involving efforts to return them, selling them via auction, or transferring them to relevant authorities.

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Joint Valuation

A process where representatives from the lost property office and relevant railway departments assess the value of unclaimed goods together before potentially handing them over to the department.

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Excisable Items in Lost Property

Controlled or prohibited items found in the lost property office must be handed over to the appropriate authorities according to existing rules.

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Lost Property Accounting

Invoices and waybills associated with lost property items are meticulously tracked in a register to ensure proper accounting of all transactions related to lost property.

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What happens to unclaimed consignments?

If a consignment isn't claimed after the notice period, it's auctioned off by the railway administration.

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What goods cannot be transferred to the Lost Property Office?

Certain goods like inflammable, explosive, fragile items, and bulky materials like coal or ore cannot be moved to the Lost Property Office.

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What happens before transferring a consignment?

The Station Master must get the Divisional Commercial Superintendent's approval if the consignment is disputed, compensation is pending, value exceeds Rs. 3,000, or if the goods are considered risky.

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What are 'Paid-on' charges?

These are extra charges for handling unclaimed items, such as freight, demurrage, wharfage, and postage, that are added to the re-booking invoice.

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Where are 'Paid-on' charges recorded?

'Paid-on' charges are recorded separately on the re-booking invoice and are accounted for in the balance sheet of the re-booking station.

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What's the procedure for auctioning perishable goods?

Unclaimed perishable goods are immediately auctioned off by the railway administration.

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What happens if a consignment is disputed?

If delivery is contested, the Station Master must get the Divisional Commercial Superintendent's approval before transferring it to the Lost Property Office.

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What happens to the auction sale proceeds?

The railway administration keeps the freight, charges, and sale expenses from the auction proceeds, with any remaining surplus returned to the rightful owner.

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What happens to valuable and unclaimed items?

Valuable lost items, like gold or silver, are sent to authorities like a mint, while non-valuable items are auctioned off.

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What happens to lost and unclaimed money?

Lost currency is treated as a 'miscellaneous receipt' and submitted along with the station's daily earnings.

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Fragile Good Handling

Goods that are easily broken or damaged during transportation should not be sent to the lost property office without approval from the Chief Commercial Superintendent.

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Valuable Item Procedure

When valuable items like jewelry, bullion, or other precious articles are received unclaimed at their destination, the Station Master must seek instructions from the sender.

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Lost Property Office Examination

The lost property office staff must examine all packages when they are received, checking for signs of damage or pilferage.

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Matching Inventories

The inventory of contents taken at the lost property office should be compared with the original inventory from the sending station.

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Auctioning Unclaimed Goods

Unclaimed items of insignificant value are sold by auction after a set period.

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Special Handling for Railway Materials

Undelivered railway materials require a complete report with accompanying documents sent to the Divisional Commercial Superintendent.

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Weight Recording for Lost Property

The actual weight of a consignment sent to the lost property office should be recorded on the invoice or waybill.

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Tampered Package Inventory

When a package showing signs of tampering is sent to the lost property office, an inventory of its contents must be recorded.

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Lost Property Office Rebooking Charges

When a lost item is rebooked from the lost property office, the charges include original freight, storage, packing, and postage.

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Study Notes

Lost Property and Unclaimed Consignments

  • Empty carriages are checked at terminal stations for lost property
  • Station staff and Railway Protection Force personnel check
  • Found articles are deposited with the Station Master
  • Lost, unclaimed, and unbooked articles are collected
  • A lost property register (Form Com | L-18) is used to log details
  • Full particulars, including approximate value, are recorded
  • Inventory of contents is made for boxes, bags, etc.
  • Copies are made for station staff, police, and records
  • Articles are repacked and sealed to avoid damage
  • Packages with photographic material or other sensitive items are not opened
  • Each article is labeled with the register entry number

Restoration of Lost Property

  • Owners can claim lost property, providing identification and address information
  • The Station Master ensures rightful ownership
  • Efforts to identify owners are made based on clues from contents
  • Delivery is made only after clearance from the Divisional Commercial Superintendent, if needed

Disposal of Undelivered Lost Property

  • Unclaimed articles are transferred to the lost property office after a set period
  • Details like descriptions, contents, weight, and value are recorded
  • Articles of insignificant value are not sent to the lost property office
  • Articles are sold at public auction after a month
  • Dangerous or controlled items are handled by the police or excise authorities
  • Unclaimed animals and birds are disposed of in a special way
  • Articles fallen off trains are handled by notifying stations

Disposal of Lost Property with Low Value

  • Low-value items (worn shoes, unusable hats) are not sent to lost property
  • Station Masters sell these locally at public auction or dispose of them
  • A certificate of low value is registered

Disposal of Important Items

  • Lost arms, ammunition, explosives, and liquors are handed to police/excise authorities
  • Unbooked items with military markings are given to Defense Department
  • Other valuable items are kept in a station safe
  • Gold and silver items are sent to a nominated officer if not claimed within 24 hours

Disposal of Coins and Currency Notes

  • Current coins and currency notes are recorded as miscellaneous receipts and remitted with station earnings

Disposal of Perishable Items

  • Perishable items are not sent to the lost property office
  • They are sold after 24 hours to avoid spoiling.
  • The proceeds are accounted for as miscellaneous receipts

Disposal of Unclaimed Books, Animals, Birds

  • Unclaimed animals/birds are handled like unclaimed, unbooked items
  • Procedures for unclaimed animals and birds are detailed for reporting and handling

Transfer of Consignments to Lost Property Office

  • Unconnected consignments are sent to the lost property office via free invoice/way bill
  • Full consignment details, including descriptions and marking, are recorded

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Description

This quiz covers the essential procedures for handling lost property and unclaimed consignments in railway stations. Topics include the roles of staff, logging details using the lost property register, and the process for owners to reclaim their belongings. Understand the importance of inventory management and proper handling of sensitive items.

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