Logistics, Segmentation and Costs

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Questions and Answers

Logistics that manage the flow of goods returning up the supply chain are known as what?

  • Outbound logistics
  • Inbound logistics
  • Reverse logistics (correct)
  • Internal logistics

What is logistics focused on when dealing with links between a company and its downstream customers?

  • Inbound logistics
  • Outbound logistics (correct)
  • Reverse logistics
  • Internal logistics

What type of logistics manages material flow inside the boundaries of a single organization?

  • Reverse logistics
  • Internal logistics (correct)
  • Outbound logistics
  • Inbound logistics

What reason might compel a company to engage in reverse logistics?

<p>To handle damaged products or end-of-life products (B)</p> Signup and view all the answers

What does the time-based approach primarily aim to identify and eliminate within the supply network?

<p>Waste (D)</p> Signup and view all the answers

What type of segmentation divides a population based on country, state, and city?

<p>Geographic segmentation (A)</p> Signup and view all the answers

Segmentation based on age, gender, and education of consumers falls under which type of market segmentation?

<p>Demographic segmentation (C)</p> Signup and view all the answers

What happens when the volume of activity increases?

<p>Variable costs increase (D)</p> Signup and view all the answers

Which is considered a primary business objective?

<p>Shareholders value (B)</p> Signup and view all the answers

What type of cost is warehouse rental cost?

<p>Fixed costs (B)</p> Signup and view all the answers

What type of cost represents the sum of both fixed and variable costs?

<p>Total cost (C)</p> Signup and view all the answers

Which of the following logistical implications is generally excepted amongst internationalization considerations?

<p>Pricing (A)</p> Signup and view all the answers

What is the benefit of location advantages in international logistics?

<p>Developing competitive advantage (C)</p> Signup and view all the answers

The supply chain concept is derived from what discipline?

<p>Sales (C)</p> Signup and view all the answers

Material flows in one direction while .... from both direction is core concept in supply chain Management. What word fits in the blank?

<p>Information (B)</p> Signup and view all the answers

What is the sequence of a typical manufacturing supply chain?

<p>Supplier-Storage-manufacturing-storage-distributor-retailer-customer (A)</p> Signup and view all the answers

What are the three hard objectives for creating logistics advantage?

<p>Quality, time, cost (D)</p> Signup and view all the answers

The discarding of product at any stage in the supply chain due to quality problems is called:

<p>Waste (C)</p> Signup and view all the answers

In an effective target market, marketers should focus on what?

<p>All of the above (D)</p> Signup and view all the answers

If a company wishes to improve Customer Service levels, they should focus on what?

<p>Pre-transaction, transaction, and post-transaction elemel (B)</p> Signup and view all the answers

Markets can be segmented by what factors?

<p>Demographic, geographic, technical, behavioral (A)</p> Signup and view all the answers

Which of the following is the purpose of Activity Based Costing:

<p>All of the Above (D)</p> Signup and view all the answers

A working capital is the combination of:

<p>Inventory, Cash and debtors less Creditors (D)</p> Signup and view all the answers

A major driver of the internationalization of business is to achieve:

<p>Product Advantage (A)</p> Signup and view all the answers

Tors that are regarded by the market as an 'entry ticket' are called what?

<p>Order qualifiers (C)</p> Signup and view all the answers

P-time and D-time are measures that refer to what respectively:

<p>Production time/Demand time (B)</p> Signup and view all the answers

The lead-time gap is best described as what?

<p>The time difference between the total supply chain lead-time and the custom (C)</p> Signup and view all the answers

________ limitations to the need for time-based logistics management are the need for speed and ________ required

<p>The degree of speed , The degree of space (B)</p> Signup and view all the answers

A working definition of competing on time is:

<p>The timely response to customer needs (A)</p> Signup and view all the answers

In a typical manufacturing unit total logistics lead time know as what?

<p>Production time (D)</p> Signup and view all the answers

The time for which customers are willing to wait to have their demand fulfilled is known as what:

<p>Demand time (B)</p> Signup and view all the answers

The phase in the location selection process include all EXCEPT:

<p>Implementation of plan (C)</p> Signup and view all the answers

The ________ involves a company's consolidating production of products in specific factories

<p>Focused factory strategy (C)</p> Signup and view all the answers

Offshoring generally refers to what?

<p>Reallocation of activities to emerging and developing countries (B)</p> Signup and view all the answers

In a manufacturing company the sequence of supply chain Management is:

<p>Supplier-Storage-Manufacturing-Storage–Distributor-Retailer–Customer (D)</p> Signup and view all the answers

Today's businesses are working in an increasingly complex environment because of what?

<p>Increased product complexity (B)</p> Signup and view all the answers

The clearance of product at any stage in the supply chain due to quality problems is called what?

<p>Waste (D)</p> Signup and view all the answers

What is an ideal amount of stages should a activity-based allocation method have?

<p>Two stages (A)</p> Signup and view all the answers

The product or services that can be differentiate the competitors but can satisfy the same need is classified as what?

<p>Brand (B)</p> Signup and view all the answers

Who are people who use or consume the product

<p>Customers (A)</p> Signup and view all the answers

What is the totality of characteristics and features of a service or product that bears on its ability to satisfy implied or stated needs

<p>Quality (C)</p> Signup and view all the answers

What is the time between a confirmed customer order and its scheduled pick up or delivery

<p>Lead time (D)</p> Signup and view all the answers

Supplies its products internationally to a wide market and focuses on a limited segment of the product assortment

<p>Focused factory (A)</p> Signup and view all the answers

All of the following are correct about global strategy EXCEPT:

<p>Assumes markets differ by country or regions (A)</p> Signup and view all the answers

All of the following are generic drivers of internationalization EXCEPT

<p>A search for low factor and supply costs (C)</p> Signup and view all the answers

The is the supply chain concept originated in what discipline

<p>Marketing (C)</p> Signup and view all the answers

Flashcards

Inbound logistics

Links between the focal firm and its upstream suppliers.

Outbound logistics

Links between the focal firm and its downstream customers.

Internal logistics

Planning and control of material flow within the boundaries of the focal firm.

Reverse logistics

Flow of goods that go back up the supply chain.

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Damage or end of product life

Reasons for engaging in reverse logistics.

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Time based approach

Identifying and removing waste sources in the supply network.

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Geographic Segmentation

Dividing population by country, state and City.

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Demographic Segmentation

Dividing market by age, gender and education.

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Variable costs

Costs directly related to the level of activity.

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Shareholders value

One of the main business objectives.

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Fixed costs

Costs that do not vary with activity level.

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Total cost

Sum of fixed and variable costs.

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Location advantages

Drivers for international expansion of logistics companies.

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Logistics

Source of supply chain concept.

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Information Flow

A core concept in supply chain management.

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Supplier to Customer

A typical manufacturing supply chain sequence.

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Quality, time, cost

Three hard Objectives for logistical advantages.

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Manufacturing company

The Supply Chain sequence

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Supply Network

Identifying and removing sources and causes.

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Target Elimination

The major benefit of activity based costing.

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Customer relations.

Aspects included in performance.

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Innovation

Meeting demands

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Satisfying Needs

A key aspect in Supply chain

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Lead Time

Customer retention for pick up.

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Focused factory.

Products for different assortments

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Coordination

A reason for global strategies

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Marketing

A supply chain that orginates.

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Review Changes

When to give customer feedback.

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Process Understandings

The goal for implementing time based practices.

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Lead-time Gap

Differences between P-times and D-times.

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Production line

allocate traditionally

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Direct labor

For products to tie in with.

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Indirect costs

Cannot be related to specific product.

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Sales revenue

Achieving points

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Pricing.

logistical implications of internationalization

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Global shift

Internationalism strategies

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Product

Supply chain management

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Information, material

Managing to specific types of flows.

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Market

Qualifiers

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Study Notes

  • Logistics involves links between a focal firm and its upstream suppliers.
  • Outbound logistics includes links between a focal firm and its downstream customers.
  • Internal logistics includes planning and controlling material flow within a firm's boundaries.
  • Reverse logistics involves the flow of goods back up the supply chain.

Reverse Logistics

  • Reasons to engage in it include damaged products or end-of-life products.
  • A time-based approach identifies and removes sources/causes of waste in the supply network.

Segmentation

  • Geographic segmentation divides a population by country, state, and city.
  • Demographic segmentation divides a market by age, gender, and education.

Costs

  • Fixed costs remain constant regardless of activity volume.
  • Variable costs increase as activity volume increases.
  • Total cost is the sum of fixed and variable costs.
  • Warehouse rental cost is an example of fixed costs.

Internationalization

  • Increase in market share, return on investment, economies of scale/learning, and location advantages drive the international expansion of logistics companies.
  • Logistical implications of internationalization include inventory, handling, and transport, but DOES NOT include pricing.

Supply Chain

  • The origin of the supply chain concept comes from logistics.
  • Information flows in both directions, while material flows in one direction are necessary concepts.
  • A typical manufacturing supply chain sequence starts with a supplier, storage, manufacturing, storage, distributor, retailer, and then the customer.
  • Quality, time, and cost are the 3 hardest objectives for creating logistics advantages.
  • Discarding a product at any stage due to quality problems is referred to as waste.
  • To improve customer service, focus on pre-transaction, transaction, and post-transaction elements.
  • Markets can be segmented demographically, geographically, technically, and behaviorally.

Activity Based Costing

  • Activity-based costing purpose is for the allocation of indirect costs based on causal activities.
  • ABC is most useful when there are high overheads, product diversity, customer diversity, and service diversities.

Working Capital

  • Working capital combines inventory, cash, and debtors, less creditors.

Internationalization Drivers

  • Major drivers include cost and product advantages, as well as quality and/or time advantages.
  • Qualifying as an 'entry ticket' is an order qualifier.
  • P-time refers to pipeline time, while D-time refers to delivery lead time.
  • The lead-time gap describes the time difference between the total supply chain lead-time and the custom.
  • Inbound logistics is the transport, storage, and delivery of goods coming into a business.
  • Outbound logistics is the same, but for goods going out of a business.

Further Key Points

  • There are two basic limitations: the need for speed and __________.
  • A working definition of competing on time is the timely response to customer needs.
  • Total logistics lead time in a typical manufacturing unit is known as production time.
  • The time that customers are willing to wait to fulfill their demand is known as demand time.
  • Reallocation of activities to emerging and developing countries defines offshoring.
  • The supply chain sequence: Supplier-Storage-Manufacturing-Storage–Distributor-Retailer-Customer is the correct sequence.
  • Logistics is an integral part of supply chain management, involving forward and reverse flow.
  • Businesses today operate in complex environments due to increased product complexity.
  • For activity-based costing, the objective is best achieved in two stages.
  • The clearance of the product because of quality problems is called waste.
  • The degree of speed is a basic limitation to the need for time-based logistics management.
  • The practice of consolidating production of products in specific factories involves a focused factory strategy.
  • Order qualifiers are the minimum standards a company needs to meet to be considered by customers.
  • Supply pipeline is what p time and d time measure.

Further Key Information

  • Differences between P-times and D-times are referred to as the Lead-time gap.
  • Each production line is allocated equally.
  • Direct costs can be tied to specific products like direct labor.
  • Any cost that cannot be allocated directly to a given product is called indirect costs.
  • The break-even point is reached when the sales revenue equals the total cost.
  • Global shifts are dimensions of internationalism strategies.
  • Reverse logistics involve the flow of Goods that go back up the supply chain.
  • Shareholders typically have a passing interest in a firm in which they invest.
  • Competing on time is achieved by timely response to customer needs.
  • Motivations for international expansion include better the increase the market share, better the return on investment, and location advantages.
  • Supply chain concept originated in the marketing discipline.
  • The three strong competitive objectives for creating logistics advantage are quality, time, and cost.
  • Logistics is the key aspect of Noon.com that focuses on ensuring customer deliveries arrive on time.
  • Reviewing changes is the last stem for the time based strategies.
  • Understand your processes is the second step for time based processing.
  • Material flow and information flow is what Logistics is concentrating on.
  • "Damage product, end of product life.", is why the company is engaging in Reverser logistics.
  • "Terms and conditions of the product to be able to enter specific market." Order qualifiers

Further Key Information

  • Ware house rental costs are fixed costs.
  • The supply chain, refers to upstream relationships between members of a network
  • Generate refers to why purpose supply chair mapping.
  • Logistics is related to transportation management, customer relationship management, distribution network, and service response.
  • Demographic segmentation is diving the consumers based on age, gender and their education .
  • Buisnesses to Buisness refers to upstream relationships between members of a network
  • The goal of the supply chain is to synchronize; maintain the flow of materials, from source to end customer.
  • Objectives include quality, time, and cost
  • Focus should be on Controlling Variability, Dealing with Uncertainty and sustainably
  • The objectives quality, time, and cost are related to trade-off.
  • The three layers that focus on social issues Corporate Social Responsibility .
  • Quality is on doing things; right.

More Key information

  • People which use and consume the product are; Customers.
  • In supply chain management, Supply chain is based in b-2-b , Business to Business relationships
  • The set up, marketing decisions that implement positioning strategy-aka target segments and the resulting profits is. Marketing Mix
  • There are Four P's- product, price, promotion, place
  • The Four Factors , used to break down, the totals on a products sales Base *trend x seasonality/uncertainty)

Incentives For Buyers

  • Financial incentives. is not apart of Three Strategies.
  • Customers needs are referred to has Loyalty and customer satisfaction.
  • A Company is successful has; service/ customer service, business, etc.
  • When a company's sales, meet cost = Break Even point is reached.
  • To define a Market that is broken up in similar needs is- segmentation.
  • There is a number of ways to measure/ see segments a product can be at, these ways ARE NOT- Customers.
  • When sales/ revenue = cost, You reached- breakeven levels.
  • When the company/ shareholder can see what they are paying for- The product and the company's ability/value is. Value Proposition

Core Supply Chain Key Points

  • A basic element is to keep the comparable amount of risk, new investment.
  • Increased profitability and increased asset of the product is - Return On Investment.
  • In retail; The DDP- method/ measurement is widely put in practice.
  • Direct costs is what variable costs include
  • The group that have a passing interest is - Shareholders
  • ABC costs have an negative- is provide cost for - inaccurate cost.
  • Customer Knows what they want- is what drives marketing
  • Cost are eroded when- Loss
  • Lead time is most subjective , to time.
  • The focus for Logistics , is most strongly , correlated to Physical
  • Major ways to receive inventory savings in a supply chain are ; Centralized Inventory, Reduced Factory number/ output, and less transportation.
  • There should be No Shipping- on The list for measured for Integration .
  • The First element/ factor to consider is External and internal factors
  • "Continuos replishment" is pioneer in IT.
  • The -Inability/ risk , for qualitative analysis is a, Disadvantage.
  • Togetherne/ Cohabitation. The "feeling" for the requirement.
  • Logistics , is why Company like, Noon - is so successful/ Customer centric

Final Key Points

  • The logistics is integral part involved with the forward and reverse flow of goods, and: All of above Cash, Credit
  • In logistics the keys to manage the "Material" / information flow
  • Maintains products" = included Logistics .
  • Product/Producting are aspects that are ; NOT LOGISTICS
  • Upperstream suppliers =Inbound Logistic
  • Volume increase = Variable cost increases and fix cost increase; at times.
  • To find success / to be able to sell the most. Segmentations is Key !!!- Segmentations must meet Quality, time , and competitive Advantage .

Activity-based costing (ABC)

  • Benefits for Activity Based Costing = High Overloads , better/ Variety the product, Customer Diversity, and the " Service/ Diversity' with ABC .
  • Activity-based costing = = = High Overloads, Product Diversity or Multiple Products customer Diversity service.
  • Segmentation and management (IT's Main Objective)
  • Oliver and Webber (1982). Long ago - summerised key points for SC
  • Oliver said "The more you get it". Supply chain must be looked up as one, you just be strategic , balance.
  • Logitics - Task - plan, the product range. ( IT'Main Objective).

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