Logistics Operations and Flows Quiz
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Questions and Answers

What is one way to differentiate your organization in the face of increased competitive pressures?

  • Offering exceptional customer service (correct)
  • Expanding the scale and scope of logistics activities
  • Emphasizing sustainability
  • Decreasing the planning time horizon

What is a key element of making positive contributions to improving the environment?

  • Using longer and more complex supply chain solutions
  • Emphasizing sustainability (correct)
  • Increasing the scale and scope of logistics activities
  • Focusing on longer planning time horizons

Which factor has a large impact on sustainability in logistics operations?

  • Expanding the scale and scope of logistics activities
  • Unused transportation or warehouse space (correct)
  • Increasing the number of delivery locations
  • Decreasing focus on sustainability

In which industries did logistics costs decline and capabilities expand rapidly due to government deregulation in the 1980's and 1990's?

<p>Transportation industry, The Financial Structure, The communications industry (A)</p> Signup and view all the answers

What does omni-channel order fulfillment refer to?

<p>Multiple channels for which customers can place and receive orders (C)</p> Signup and view all the answers

What must be integrated to support more efficient logistics and supply chain activities?

<p>Flexibility and customer service (D)</p> Signup and view all the answers

What are the seven rights of logistics?

<p>Right product, right customer, right time, right condition, right quantity, right place, right cost (C)</p> Signup and view all the answers

Which flow moves downstream according to the text?

<p>Product flow (C)</p> Signup and view all the answers

What are the primary functions of reverse logistics?

<p>Transportation and warehouse &amp; distribution (B)</p> Signup and view all the answers

How do faster financial flows impact working capital requirements?

<p>Reduce working capital requirements (A)</p> Signup and view all the answers

What do timely two-way flows of accurate information help to enhance according to the text?

<p>Information visibility and transparency (B)</p> Signup and view all the answers

What factor of globalization increases the complexity of supply chains according to the text?

<p>All of the above (D)</p> Signup and view all the answers

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