Logistics and Distribution Quiz

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Questions and Answers

Which type of carrier does not have to publish its freight rates?

  • Intermodal carrier
  • Contract carrier (correct)
  • Common carrier
  • Private carrier

Direct distribution is the most commonly used channel in both consumer and industrial markets.

False (B)

What is the primary benefit of using an in-house sales force for a company?

Increased control over its products.

The _____ Product Code is demanded by retailers to save time.

<p>Universal</p> Signup and view all the answers

Match the following terms with their corresponding descriptions:

<p>Extra dating = Encourages buyers to purchase new merchandise Centralized buying = Saves money and presents a unified image Advance dating = Arranging shipping dates before merchandise is needed Real-time inventory = Essential for e-business operations</p> Signup and view all the answers

Which statement about intermodal transportation is correct?

<p>It combines multiple transportation modes. (C)</p> Signup and view all the answers

The Federal Aviation Administration oversees freight charges for air shipments.

<p>False (B)</p> Signup and view all the answers

What is an industrial user in terms of product distribution?

<p>A final user who purchases products for operational use in a business.</p> Signup and view all the answers

Which statement concerning UPC codes is true?

<p>UPC codes replace the need for marking merchandise with a pricing machine. (D)</p> Signup and view all the answers

Some staple items in retail businesses rarely have price changes and can be marked by the preretailing marking method.

<p>False (B)</p> Signup and view all the answers

What type of pricing strategy encourages volume sales and aims to attract a broader customer base?

<p>penetration pricing</p> Signup and view all the answers

Bartering involves the exchange of goods or services for a mutually agreed-on amount of __________.

<p>money</p> Signup and view all the answers

Match the following statements with their corresponding judgments:

<p>Retailers using loss leader techniques = Prohibited in states with minimum price laws Trade discounts = Based on the manufacturer's price E-tailing = Increases popularity of flexible pricing Outdated technology = Growth stage in other global markets</p> Signup and view all the answers

A retailer who discounts an item's retail price will also decrease their markup on that item.

<p>True (A)</p> Signup and view all the answers

What act outlawed the practice of punishing retailers in 1975?

<p>Robinson-Patman Act</p> Signup and view all the answers

Which of the following statements about flexible pricing is true?

<p>E-tailing has increased the popularity of flexible pricing. (D)</p> Signup and view all the answers

Which type of transportation accounts for the smallest percentage of total ton-miles of freight shipped?

<p>Rail (B)</p> Signup and view all the answers

Electronic data interchange (EDI) is primarily used to transact purchase orders between businesses.

<p>True (A)</p> Signup and view all the answers

What type of purchasing situation involves regularly ordering staple goods from a familiar vendor?

<p>Straight-rebuy</p> Signup and view all the answers

A store's ______ stock is the figure on which all other sales projection figures in a merchandise plan are based.

<p>BOM</p> Signup and view all the answers

Match the following business activities with their relevant descriptions:

<p>Materials Requirement Planning = Purchasing Stock Shortage = Difference between recorded sales and physical inventory Stock-to-Sales Ratio = Indicator of inventory efficiency Spot Check Method = Quick inspection of received merchandise</p> Signup and view all the answers

What distribution channel would be best for Sabrina's Textiles, which manufactures fabric for furniture?

<p>Manufacturer sells to agent who sells to wholesaler who sells to industrial user (D)</p> Signup and view all the answers

The Baker and Roberti 29 Flavors ice cream company uses a direct distribution method.

<p>False (B)</p> Signup and view all the answers

What type of distribution channel involves a mortgage broker?

<p>Indirect</p> Signup and view all the answers

Brigette works as a _____ at Rising Bakery Company, managing the bakery's inventory at 25 supermarkets.

<p>rack jobber</p> Signup and view all the answers

What is the least expensive means of product transportation?

<p>Water (D)</p> Signup and view all the answers

Match the transportation methods with their advantages:

<p>Rail = Specialized long-distance transport Trucking = Flexible and door-to-door delivery Pipeline = Best safety record Water = Least expensive transportation</p> Signup and view all the answers

What is the main focus of a distribution center?

<p>Sorting and moving products (C)</p> Signup and view all the answers

The transportation system with the best safety record is trucking.

<p>False (B)</p> Signup and view all the answers

Which industry faced negative impacts due to price wars?

<p>The fast-food industry (D)</p> Signup and view all the answers

The law of diminishing marginal utility states that an increase in the price of a basic necessity will significantly decrease its demand.

<p>False (B)</p> Signup and view all the answers

What law prohibits companies from engaging in price fixing?

<p>Sherman Antitrust Act</p> Signup and view all the answers

A store is giving a 50 percent discount on select items during a holiday sale, this is an example of a __________ discount.

<p>promotional</p> Signup and view all the answers

Match the pricing strategies with their descriptions:

<p>Everyday low pricing = A strategy aimed at ensuring consistent low prices Odd-even pricing = Setting prices slightly below a round number to create a perception of a deal Psychological pricing = Pricing strategies that impact consumer perception Promotional discount = Temporary reductions in price to boost sales</p> Signup and view all the answers

What term describes the process of moving unsold summer merchandise to a warehouse in preparation for fall merchandise?

<p>Inventory transfer (A)</p> Signup and view all the answers

Inventory costs only include expenses related to storage.

<p>False (B)</p> Signup and view all the answers

What is the anticipated consumer satisfaction placed on a product called in terms of pricing?

<p>value</p> Signup and view all the answers

To achieve a profit, the community organization needs to sell __________ calendars.

<p>625</p> Signup and view all the answers

What was the total cost of bath towels that Richard bought after the 33% markdown?

<p>$58.83 (D)</p> Signup and view all the answers

The maintained markup in dollars for the tape recorder is $12.28.

<p>False (B)</p> Signup and view all the answers

Match the following items with their corresponding stock list categories:

<p>Writing paper = Stationery Calendars = Special promotional item Envelopes = Office supplies Pens = Stationery</p> Signup and view all the answers

What is the first step in determining an item's retail price based on its cost?

<p>Divide the cost by the decimal equivalent of the cost percentage of the retail price.</p> Signup and view all the answers

Vending service companies are a type of merchant intermediary called a(n) __.

<p>retailer</p> Signup and view all the answers

What maintained markup percentage is expected for a refrigerator that costs the retailer $365 and sells for $690 with a 30% markdown?

<p>24 percent (C)</p> Signup and view all the answers

What is e-commerce?

<p>The selling of goods and services through the Internet.</p> Signup and view all the answers

Match the following distribution types with their definitions:

<p>Selective = Uses a limited number of outlets in a geographic area Direct = Sells directly to consumers without intermediaries Agent = Paid a commission to facilitate buyer and seller interaction Broker = Represents multiple manufacturers and sells their products</p> Signup and view all the answers

Distributors add __ utility to a product.

<p>place</p> Signup and view all the answers

What is the retail price of the volleyball sold at Spike's Sporting Goods?

<p>$12.35 (B)</p> Signup and view all the answers

The wholesaler price of the sofa from The Settee Company is $850.

<p>False (B)</p> Signup and view all the answers

What percentage discount do professional gardeners receive at Pleasant Valley Gardening Center?

<p>22%</p> Signup and view all the answers

The cost of the indoor latex paint at Rainbow Paint Store is $______/gallon.

<p>4.75</p> Signup and view all the answers

Match the following companies/products with their respective discounts or prices:

<p>Settee Company = 30% discount Pathfinder Camping Equipment = 8% discount for early orders Pleasant Valley Gardening Center = 22% discount for gardeners Toy Car Manufacturer = Price for orders over 144 cars: $5.75</p> Signup and view all the answers

What pricing strategy is illustrated by Savco Drugs offering three tubes of sunblock for $15?

<p>Multiple-Unit Pricing (A)</p> Signup and view all the answers

Penetration pricing involves setting high prices initially to capture a market.

<p>False (B)</p> Signup and view all the answers

What term describes offering different prices to different customers for the same product?

<p>Price Discrimination</p> Signup and view all the answers

The demand for chocolate becomes inelastic when you urgently need it for your guests because it is considered a _____ item.

<p>necessary</p> Signup and view all the answers

What is one advantage of odd-even pricing?

<p>It encourages purchases by appealing to consumer psychology. (A)</p> Signup and view all the answers

Inelastic demand means that consumers' purchasing behavior is highly responsive to price changes.

<p>False (B)</p> Signup and view all the answers

What is the rate of return on investment for Hilda and Eugene's jelly and jam business?

<p>36%</p> Signup and view all the answers

What is the fastest and most expensive form of transportation?

<p>Air (C)</p> Signup and view all the answers

Pretty Crafty sells exclusively to consumers.

<p>False (B)</p> Signup and view all the answers

What is the marketing function of moving goods from a seller to a buyer called?

<p>Transportation</p> Signup and view all the answers

A _______ is used to transport oil and natural gas.

<p>pipeline</p> Signup and view all the answers

Match the following waterways with their geographic locations:

<p>Atlantic Ocean = East of the United States Indian Ocean = South of Asia Nile River = Africa Rio Grande = Border between USA and Mexico</p> Signup and view all the answers

Which of the following describes the shipping from Omaha to Kansas City?

<p>Intrastate shipping (D)</p> Signup and view all the answers

Inventory refers to the items a business has in stock.

<p>True (A)</p> Signup and view all the answers

What are factories with poor treatment and conditions called?

<p>Sweatshops</p> Signup and view all the answers

The planned purchase amount for Sato is $_______ in merchandise.

<p>9,500</p> Signup and view all the answers

Match the type of products with their characteristics:

<p>Craft store = Pretty Crafty Retail buyer = Purchases merchandise for stores Lightly Lively shampoo = Item requested but unavailable BOM stock figure = Corresponds to March's EOM stock</p> Signup and view all the answers

What does the acronym OTB stand for in Sato's planned purchases?

<p>On the books (A)</p> Signup and view all the answers

The US Postal Service ships packages ranging from 1 to 50 pounds.

<p>False (B)</p> Signup and view all the answers

What type of distribution is involved in moving goods from Dallas to Houston?

<p>Intrastate shipping</p> Signup and view all the answers

Jars of honey stored in a warehouse waiting to be sold are called _______.

<p>inventory</p> Signup and view all the answers

Match the following job roles with their responsibilities:

<p>Retail buyer = Buys merchandise for retail stores Private carrier = Operates own transportation equipment Consumer = Purchases products for personal use Industrial user = Purchases products for business use</p> Signup and view all the answers

Flashcards

Direct distribution

A distribution channel where a company sells its products directly to consumers, without using any intermediaries.

Intermodal transportation

A type of transportation that combines two or more modes (e.g., truck, train, ship) to take advantage of their strengths for a single shipment.

Contract carrier

A carrier that provides transportation services on a specific route between two points, usually under a contract with a shipper. They negotiate rates with each customer instead of having fixed public rates.

Real-time inventory

A system where inventory levels are constantly monitored and updated in real-time. This allows businesses to know exactly what stock they have available at any moment.

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Centralized buying

A method of buying where a large organization, like a national chain, purchases goods in bulk from suppliers. This centralizes buying decisions and usually results in lower prices and a consistent brand image.

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Extra dating

A practice used by manufacturers where they allow buyers to delay payment for goods beyond the standard terms. This is often used to incentivize buyers to purchase new goods.

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Advance dating

A process where manufacturers and purchasing agents agree on a future shipping date for merchandise, even though the goods may not be immediately available. This can be helpful for planning and managing inventory.

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Perpetual inventory system

A system where businesses meticulously track each item in inventory. This requires ongoing record-keeping and can be more complex than physical inventory systems.

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Impact of UPC Codes

UPC codes eliminate the need for manual or electric price tagging machines in retail settings.

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Visual Inspection System

A method of inventory management that visually tracks stock levels and sales trends.

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Profit vs. ROI

The profit of a company is equivalent to the return generated on its investments.

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Bartering

The exchange of goods or services for mutually agreed-upon goods or services instead of money.

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Place Utility in Competition

Businesses can stand out from competitors with similar products by making their products more accessible and convenient for customers.

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Retailer Punishment

Price discrimination is illegal, meaning retailers cannot be punished for unfair pricing practices.

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Loss Leader Technique

The practice of setting low prices for certain items to attract customers and encourage them to buy other, higher-priced items.

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Employee Discounts

Discounts are offered to employees as a benefit, not to justify lower wages.

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Exclusive Distribution

A distribution method where a manufacturer sells its products solely through its own company-owned retail stores.

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Manufacturer's Agent

An individual who represents a manufacturer and sells their products to wholesalers or retailers in a specific territory.

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Hybrid Distribution

A distribution strategy where a manufacturer sells its products through a combination of direct and indirect channels to reach different customer segments.

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Rack Jobber

An individual who manages and replenishes a manufacturer's products on shelves at retail stores. They take care of inventory, order placement, and merchandising.

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Transportation Mode Selection

The process of selecting the most effective transportation mode for a shipment based on factors like cost, speed, and product type.

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Distribution Center

A warehouse specifically designed for efficiently sorting, moving, and distributing products to different locations. It helps optimize storage and delivery processes.

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Straight Rebuy

A purchasing situation where a buyer regularly orders staple goods from a familiar vendor without any major changes or negotiations.

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BOM Stock

The starting point for all other sales projection figures in a merchandise plan, representing the amount of inventory at the beginning of a planning period.

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Stock-to-Sales Ratio

The ratio calculated by dividing the beginning-of-month (BOM) stock inventory by the total sales for the same period. It indicates how many times a retailer can sell its entire stock within a month.

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Stock Shortage

The difference between the recorded sales of products and the physical inventory count. It indicates a potential discrepancy in inventory records, often due to shrinkage or stock loss.

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Spot Check

A method of checking merchandise shipments where only a small sample of the items is inspected. It's suitable for large shipments with similar items and when quick checking is essential.

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What is the law of diminishing marginal utility?

The law of diminishing marginal utility states that as a person consumes more of a good or service, the additional satisfaction they get from each additional unit decreases. For example, the first slice of pizza might be really satisfying, but the satisfaction from each additional slice diminishes.

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Which industry was hurt by price wars?

Price wars are when companies in the same industry compete by lowering their prices, often to attract customers or increase market share. This can be bad for businesses if it leads to lower profits or even losses.

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How do you determine a firm's share of a market?

A firm's market share refers to the percentage of total sales volume generated by that firm within a specific market. For instance, if a company sells 20% of all the smartphones in the market, it has a 20% market share.

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What law prevents companies from working together to set prices?

The Sherman Antitrust Act is a federal law that prohibits monopolies and other anti-competitive business practices, including price fixing. Price fixing occurs when companies agree to set prices in unison, which can harm consumers by eliminating competition.

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How do companies use pricing to influence perceptions?

Psychological pricing is a strategy where companies use prices to influence consumers' perceptions of value and desirability. Common techniques include odd-even pricing (e.g., $9.99 instead of $10) and everyday low pricing, which aims to offer consistently low prices.

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Vending service companies

A type of merchant intermediary that distributes goods directly to consumers without traditional retail outlets. Examples include vending machines and delivery services.

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Selective distribution

A distribution strategy where a manufacturer chooses a limited number of retailers in a specific geographic area to sell their products. This helps control brand image and build stronger relationships with selected retailers.

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Place utility

The value added to a product by making it available at a convenient location for consumers.

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Agent

An intermediary who acts as a go-between for buyers and sellers. They help connect parties and facilitate transactions, earning a commission for their services.

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E-commerce

The use of the internet and digital technology to sell goods and services. It includes online stores, e-commerce platforms, and digital marketplaces.

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Broker

A type of agent who represents multiple manufacturers and helps them sell their products. They often have expertise in specific industries and can provide merchandising and sales support.

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Distribution planning

The process of planning how a product will be physically moved and transferred from the manufacturer to the consumer. This involves decisions about transportation, warehousing, and inventory management.

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Inventory Transfer

Moving unsold merchandise to a warehouse to prepare for a new season.

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Inventory Costs

Expenses related to storing, ordering, and managing inventory.

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Stationery Stock List

A detailed list of all the items a stationery store keeps in stock.

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Inventory System

A process of tracking and managing inventory levels.

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Value

The value consumers place on a product based on their anticipated satisfaction.

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Going-Rate Pricing

Pricing a product based on the market leader's prices.

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Markup

A percentage added to the cost of a product to determine the selling price.

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Retail Price

The price at which a product is offered for sale to customers.

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Early Order Discount

A discount offered for placing an order before a specific date.

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Markup Equivalency Table

A table that helps determine the relationship between markup percentages based on cost and retail price.

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Cost of Doing Business

The total cost of running a business, including expenses like wages, rent, and loan interest.

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Inelastic Demand

The demand for a product is inelastic when price changes have little impact on how much people buy. For example, if people need a specific medicine urgently, they'll likely buy it regardless of the price.

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Price Discrimination

Offering different prices for the same product to different customers in similar situations. This is often illegal and unethical.

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Cost-Oriented Pricing

Pricing a product based on its cost of production plus a desired profit margin. The company determines the selling price based on how much it costs to make the product.

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Demand-Oriented Pricing

Pricing a product based on its demand in the market. Higher demand can lead to higher prices.

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Multiple-Unit Pricing

Offering discounts by selling products in multiple units, like "3 for $15". This encourages customers to buy more.

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Penetration Pricing

Lowering prices to attract a large number of customers quickly, especially when entering a new market.

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Competition Pricing

Setting prices based on competitors' prices, rather than cost or demand. This is common in highly competitive markets.

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What is a craft store?

A type of store specializing in crafts and materials for creating art, hobbies, and DIY projects. It sells to both individuals and businesses.

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Which waterways are mentioned in the transportation & logistics section?

The Atlantic Ocean, the Indian Ocean, the Nile River, and the Rio Grande.

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What is a private carrier used to transport oil and natural gas?

A pipeline is a dedicated system of pipes used to transport oil and natural gas over long distances.

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What is the fastest and most expensive form of transportation?

Air transportation is the fastest way to move goods, but it is also the most expensive option.

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What is the main service provided by the US Postal Service?

The US Postal Service offers parcel post for packages weighing between 1 and 70 pounds.

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What is the marketing function of moving goods from a seller to a buyer?

Transportation is the marketing function of moving goods from a seller to a buyer, making products accessible.

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What type of distribution involves moving goods from Dallas to Houston?

Shipping goods within a state, such as from Dallas to Houston, is called intrastate shipping.

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What kind of company operates its own transportation equipment?

Private companies are companies that own and operate their transportation equipment, such as trucking companies.

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What are jars of honey stored in a warehouse waiting to be sold called?

Inventory refers to the raw materials, work-in-progress goods, and finished products that a company holds for sale or use in production.

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What does the BOM stock figure for April correspond to?

The BOM (beginning of month) stock figure for April is equivalent to the EOM (end of month) stock figure for March.

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What are factories with poor treatment and conditions like called?

Factories with poor working conditions, low wages, and unsafe environments are often called sweatshops.

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What is the job title for someone who buys merchandise for a retail store?

A retail buyer is responsible for purchasing merchandise for a retail store, selecting products to attract customers.

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What is Sato's planned purchase amount, and what does OTB stand for?

Sato plans to purchase $9,500 worth of merchandise. OTB stands for 'on the books,' meaning the planned amount available for purchasing more stock.

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What item is Jovanna seeking, and what happened?

Jovanna is looking for Lightly Lively shampoo, but the store doesn't have it. She received a slip confirming that the store did not have her requested item.

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How is shipping from Omaha to Kansas City described, and what does that suggest?

Internal shipping involves moving goods between different locations within a company's own network, often using company-owned vehicles.

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