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Questions and Answers
What type of loan allows the borrower to borrow and repay multiple times up to a specified ceiling amount?
What type of loan allows the borrower to borrow and repay multiple times up to a specified ceiling amount?
What is the primary difference between a secured loan and an unsecured loan?
What is the primary difference between a secured loan and an unsecured loan?
What type of debt is an example of an open-ended loan?
What type of debt is an example of an open-ended loan?
What happens to the collateral in a secured loan if the borrower defaults?
What happens to the collateral in a secured loan if the borrower defaults?
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What is the purpose of collateral in a secured loan?
What is the purpose of collateral in a secured loan?
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What is the primary purpose of an education or student loan?
What is the primary purpose of an education or student loan?
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What is the term used to describe the formal analysis of a loan request by a lender to determine the amount of risk?
What is the term used to describe the formal analysis of a loan request by a lender to determine the amount of risk?
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What is the benefit of lowering your interest rates?
What is the benefit of lowering your interest rates?
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What is the term used to describe the process of helping speed up the loan approval process?
What is the term used to describe the process of helping speed up the loan approval process?
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What type of loan is used to finance the purchase of a new or used car?
What type of loan is used to finance the purchase of a new or used car?
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What is the primary goal of the loan department according to the loan administrator's role?
What is the primary goal of the loan department according to the loan administrator's role?
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What is the responsibility of the credit manager in regards to overdue and delinquent accounts?
What is the responsibility of the credit manager in regards to overdue and delinquent accounts?
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What is one of the skills required of a loan administrator?
What is one of the skills required of a loan administrator?
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What is the minimum educational requirement for a loan administrator?
What is the minimum educational requirement for a loan administrator?
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What is the purpose of a credit review?
What is the purpose of a credit review?
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What is the primary objective of Remedial Account Management?
What is the primary objective of Remedial Account Management?
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What does the Credit Review process validate?
What does the Credit Review process validate?
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What is the primary concern of Credit Review?
What is the primary concern of Credit Review?
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What is the purpose of the Organization and Staffing aspect of the Credit Review process?
What is the purpose of the Organization and Staffing aspect of the Credit Review process?
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What is the primary goal of the Remedial Management aspect of the Loan Recovery process?
What is the primary goal of the Remedial Management aspect of the Loan Recovery process?
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What is the primary objective of a collection program?
What is the primary objective of a collection program?
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Which of the following is a force of collection that may be used to intimidate a customer?
Which of the following is a force of collection that may be used to intimidate a customer?
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What is the primary skill required for a collections agent to be effective?
What is the primary skill required for a collections agent to be effective?
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What is the purpose of the follow-up stage in the collection process?
What is the purpose of the follow-up stage in the collection process?
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What is the consequence of disclosing the names of persons who refuse to pay for past due accounts?
What is the consequence of disclosing the names of persons who refuse to pay for past due accounts?
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Study Notes
Loan Definitions and Classifications
- A loan is a thing that is borrowed, especially a sum of money that is expected to be paid back with interest.
- Types of loans: credit card debt, personal loans, bank overdrafts, credit facilities or lines of credit.
- Open-ended loans are loans that can be borrowed over and over, with a credit limit that can be reused. Examples: credit cards and lines of credit.
Secured and Unsecured Loans
- A secured loan is a loan that relies on an asset as collateral for the loan, which can be taken by the lender in case of default. Examples: car or property.
- Unsecured loans do not rely on an asset as collateral.
Loan Terms
- Short-term loan: 1 year or less
- Medium-term loan: 1-5 years
- Long-term loan: more than 5 years
Education or Student Loan
- A loan offered to students to pay off education-related expenses, such as college tuition, room, and board.
Vehicle Loan
- A loan used to purchase a new or used car.
Loan Administration
- Loan administrators support or oversee the bank's loan administration processes.
- Responsible for documenting, closing, dispersing, and servicing loans related to construction, small business mortgages, or commercial lending.
Collection Department
- Responsible for monitoring and following up on receivables.
- Determine the reasons why accounts become overdue and delinquent, and initiate measures to recover.
Qualifications of Loan Administrators
- Bachelor's Degree in business, finance, or business administration, or equivalent experience.
- Strict attention to detail, enthusiasm for collaboration, advanced general ledger and spreadsheet management skills, and strong command of English language and good communication skills.
Collection and Repayments
- Strategies, organization, and procedures for recovery of receivables to reduce bad debt losses and control collection costs.
- Stages of Collection:
- Preliminary Stage: sending of monthly payments
- Reminder Stage: sending reminders to customers several days after the due date
- Follow-up Stage: successive actions undertaken at regularly spaced intervals
Forces of Collection
- Neglect of basic credit criteria
- Lapses in loan implementation/non-compliance to approved terms and conditions
Remedial Account Management
- Objectives:
- Nurse a substandard or doubtful account back to health
- Regularize credit and document deficiencies
- Strengthen weaknesses of the credit extension by way of additional collateral, security, or guaranty
- Locate missing customers (skip tracing)
- Anticipate debtor's defenses
Credit Review
- An integral part of a total system for managing the credit portfolio.
- Concerned with developing correct credit practices and procedures to minimize credit risks.
- Scope:
- Credit Administration and Documents Management
- Problem Recognition: assessing the ability to anticipate adverse factors affecting credit risk and detecting potential problem accounts
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Description
Understand the basics of loans, including types of loans, open-ended loans, and secured and unsecured loans. Learn about credit card debt, personal loans, and more.