Loan Servicing Responsibilities
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Questions and Answers

What is the main purpose of servicing a loan after it has closed?

  • To manage loan maintenance tasks on behalf of the investor (correct)
  • To negotiate loan terms with borrowers
  • To collect pre-approval documents from the borrower
  • To disburse loan funds to the borrower
  • What occurs when the lender force-places insurance on a property?

  • The borrower chooses a cheaper insurance provider
  • The lender purchases insurance at a lower cost
  • The property insurance is not required anymore
  • The insurance is added to the borrower's total debt (correct)
  • Under what condition can Private Mortgage Insurance (PMI) be canceled at the borrower's request?

  • When the loan balance is at more than 85% LTV
  • When the loan balance reaches 80% LTV based on origination value (correct)
  • When the loan is refinanced without new PMI
  • When the property value increases significantly
  • What is NOT a responsibility of a loan servicer?

    <p>Process the initial loan application</p> Signup and view all the answers

    What must lenders do if FEMA reanalyzes flood risk and changes a flood zone determination to zone 'A'?

    <p>Notify the borrower to purchase flood insurance immediately</p> Signup and view all the answers

    What is a primary duty of servicers regarding borrower inquiries?

    <p>To report borrower credit history accurately</p> Signup and view all the answers

    How are mortgages affected when force-placed insurance is required?

    <p>It increases the borrower's total loan amount</p> Signup and view all the answers

    According to the Homeowners Protection Act, what happens to PMI when the loan is paid down to 78% LTV?

    <p>PMI is automatically canceled without any request</p> Signup and view all the answers

    What action must servicers take regarding records after loan terms have been met?

    <p>Retain records for one year</p> Signup and view all the answers

    What is the effect of a servicing company selling servicing rights to another servicer?

    <p>There may be a change in how the loan is managed</p> Signup and view all the answers

    Study Notes

    Loan Servicing

    • Loan servicing begins after loan closing and continues until loan terms are fulfilled.
    • It's the ongoing maintenance of a loan, often by a third-party servicer for a fee.
    • Servicing rights are an asset, potentially sold to other entities.
    • Servicers can be originating lenders, different lenders, servicing companies, or others.

    Servicer Responsibilities

    • Collecting payments: Includes proactive efforts to collect late payments.
    • Escrow account management: Handles payments for taxes, insurance, and mortgage insurance.
    • Escrow Account Analysis: Provides annual reporting to borrowers.
    • Property Insurance: Forces insurance if borrowers don't maintain it (more expensive). The cost is added to the loan.
    • Flood Insurance: Ensures borrowers with flood-prone properties maintain appropriate flood insurance. Collected in escrow, and updated based on FEMA determinations to comply with regulations and flood zone status changes.
    • Notices & Information: Provides timely and accurate information to borrowers and investors.
    • Complaints & Inquiries: Investigates borrower complaints and responds to inquiries, even credit reporting.
    • Foreclosures: Processes foreclosures, provides information, and evaluates loss mitigation options. Followed legal procedures and acquire property possession.
    • Mortgage Claims: Files insurance and guarantor claims.
    • Repossessed Property Management: Manages and reviews services for disposal.
    • PMI Cancellation: Closes PMI programs on loans, following HPA or PMI Cancellation Act conditions that may include 80% LTV and the initial loan value at origination. Cancellation occurs automatically at 78% LTV. Special concerns and conditions apply for high-risk mortgages.
    • Information Transfer: Ensures smooth transition or transfer of information and documents when servicing changes hands.
    • Records Retention: Retains records for one year after loan is closed or transferred.
    • Payoffs: Processes requests and pays off balances.
    • Loan payoff completion: Records loan payoff with appropriate county officials.

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    Description

    This quiz covers the essential responsibilities of loan servicers after a loan has been closed. It includes details about payment collection, escrow account management, and insurance requirements. Understanding these aspects is crucial for anyone involved in loan servicing.

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