Podcast
Questions and Answers
What do good listening skills correlate with?
What do good listening skills correlate with?
good grades
Samuel is engaging in ______ listening.
Samuel is engaging in ______ listening.
appreciative
What is one of the four main causes of poor listening?
What is one of the four main causes of poor listening?
listening too hard
What leads Flora to have poor listening?
What leads Flora to have poor listening?
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If you listen too hard to a speaker, what are you likely to do?
If you listen too hard to a speaker, what are you likely to do?
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What communication skill do business managers usually rank as number one?
What communication skill do business managers usually rank as number one?
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What type of listening is Malinda primarily doing when listening to a political action group representative?
What type of listening is Malinda primarily doing when listening to a political action group representative?
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Poor listening often occurs because the brain has what?
Poor listening often occurs because the brain has what?
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Which of the following is the least likely reason our thoughts wander when listening to speeches?
Which of the following is the least likely reason our thoughts wander when listening to speeches?
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Which of the following are true when we listen too hard? (Select all that apply)
Which of the following are true when we listen too hard? (Select all that apply)
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Which of the following are true of good listening skills? (Select all that apply)
Which of the following are true of good listening skills? (Select all that apply)
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What primary type of listening is Allison using when supporting her fellow employee?
What primary type of listening is Allison using when supporting her fellow employee?
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Which of the following demonstrate jumping to conclusions when listening? (Select all that apply)
Which of the following demonstrate jumping to conclusions when listening? (Select all that apply)
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The four main causes of poor listening include (Select all that apply)
The four main causes of poor listening include (Select all that apply)
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In order to avoid listening too hard, a listener should?
In order to avoid listening too hard, a listener should?
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Evan's mistake in missing ingredients while following a cooking demonstration is an example of what?
Evan's mistake in missing ingredients while following a cooking demonstration is an example of what?
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How do most people spend the bulk of their communication time?
How do most people spend the bulk of their communication time?
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What are John and Mia guilty of when they prematurely reject the lecture topic?
What are John and Mia guilty of when they prematurely reject the lecture topic?
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Unfortunately, focusing on a person's unique accent or manner of speaking can cause a listener to do which of the following? (Select all that apply)
Unfortunately, focusing on a person's unique accent or manner of speaking can cause a listener to do which of the following? (Select all that apply)
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Good listening skills come from?
Good listening skills come from?
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What type of poor listening results from lack of concentration?
What type of poor listening results from lack of concentration?
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Identifying and improving your weaknesses as a listener demonstrates what?
Identifying and improving your weaknesses as a listener demonstrates what?
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What is most likely a major source of interference for listeners in the speech communication process?
What is most likely a major source of interference for listeners in the speech communication process?
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Study Notes
Listening Skills and Their Importance
- Good listening skills are linked to better academic performance.
- Business managers prioritize listening as the most critical communication skill.
Types of Listening
- Appreciative Listening: Engaging with content for enjoyment, such as listening to an old radio drama.
- Critical Listening: Involves analyzing and evaluating messages, as when considering a donation to a political group.
- Empathic Listening: Showcasing understanding and compassion, evident when a colleague shares personal struggles.
Causes of Poor Listening
- Listening too hard can lead to confusion and missing the main point.
- Lack of concentration results in wandering thoughts and ineffective communication.
- Jumping to conclusions, often based on preconceived notions about the speaker or topic.
- Focusing on superficial aspects like delivery or appearance can detract from true understanding.
Common Listening Pitfalls
- Misjudging content before it’s delivered can hinder effective engagement.
- Intense focus on all details can cause missing key messages, as shown by the cooking demonstration example.
- Relying too heavily on the speaker's accent or manner can bias perceptions and interpretations.
Enhancing Listening Skills
- Practice and self-discipline are essential for developing effective listening abilities.
- Active engagement and avoiding distraction are vital for effective listening.
- Identifying personal weaknesses as a listener indicates a commitment to improvement.
Listening in Context
- The majority of communication time is spent listening, emphasizing its significance in interactions.
- Maintaining an open mind and valuing diverse perspectives is necessary for effective listening.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge on listening skills with this flashcard assignment from Chapter 3. Each card presents terms and definitions related to effective listening. Use these to enhance your understanding and improve your listening abilities.
